Quest Rapid Recovery vs. Veeam Data Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quest Rapid Recovery
Score 5.0 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Quest Rapid RecoveryVeeam Data Platform
Editions & Modules
License + 1 Year 24/7 Maintenance
1,819.99
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Quest Rapid RecoveryVeeam Data Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Quest Rapid RecoveryVeeam Data Platform
Considered Both Products
Quest Rapid Recovery
Chose Quest Rapid Recovery
In every instance of other solutions we evaluated, Quest (then AppAssure) proved to be more convenient, user-friendly and dollar for dollar seemed to be the most worth the cost. I can't imagine implementing and depending on the others nearly as easily or as confidently as we …
Chose Quest Rapid Recovery
Price, features, and ease of use made AppAssure an easy decision for us.
Chose Quest Rapid Recovery
Anything is better than Backup Exec. I believe Veeam is a far superior product in backing up VMs. Veeam does not have any agents that get installed on servers which is always a plus. It also connects directly to vCenter.

CommVault to me is the ultimate solution. The ability to …
Veeam Data Platform
Chose Veeam Data Platform
I used Quest at my previous employer and it was wonderful. Their pricing increased over the years while not offering any new features. We looked at their new offering (qorestore and netvault), but that was significantly more expensive than Rapid Recovery so we looked at other …
Chose Veeam Data Platform
Veeam is much more robust than ShadowProtect, while also fitting the budget requirements for some very small environments that previously used CloudBerry. We think this is pretty impressive to have both breadth and depth and maintain reasonable price points to keep on budget. …
Chose Veeam Data Platform
Previously used AppAssure. It did not have a user-friendly interface and we had issues with failed backups. Various issues arose when using our Dell storage appliance which caused conflicts with the deduplication that AppAssure provided. In addition, the overall backup speeds …
Features
Quest Rapid RecoveryVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Quest Rapid Recovery
8.6
7 Ratings
2% above category average
Veeam Data Platform
9.0
332 Ratings
7% above category average
Universal recovery6.05 Ratings9.2280 Ratings
Instant recovery3.05 Ratings8.8297 Ratings
Recovery verification8.05 Ratings9.0284 Ratings
Business application protection8.04 Ratings8.9259 Ratings
Multiple backup destinations10.06 Ratings9.2304 Ratings
Incremental backup identification10.07 Ratings9.2314 Ratings
Backup to the cloud10.04 Ratings9.0213 Ratings
Deduplication and file compression10.07 Ratings9.0293 Ratings
Snapshots10.07 Ratings8.7268 Ratings
Flexible deployment8.03 Ratings8.7263 Ratings
Management dashboard7.03 Ratings9.026 Ratings
Platform support10.02 Ratings8.9280 Ratings
Retention options10.03 Ratings9.0285 Ratings
Encryption10.02 Ratings9.2256 Ratings
Best Alternatives
Quest Rapid RecoveryVeeam Data Platform
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.8 out of 10
Cove Data Protection
Cove Data Protection
Score 9.8 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Quest Rapid RecoveryVeeam Data Platform
Likelihood to Recommend
7.0
(7 ratings)
9.2
(783 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(42 ratings)
Usability
-
(0 ratings)
9.6
(36 ratings)
Availability
-
(0 ratings)
8.5
(8 ratings)
Performance
-
(0 ratings)
8.0
(8 ratings)
Support Rating
10.0
(1 ratings)
10.0
(37 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
6.0
(1 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
8.0
(7 ratings)
Ease of integration
-
(0 ratings)
8.1
(8 ratings)
Product Scalability
-
(0 ratings)
7.3
(8 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(8 ratings)
User Testimonials
Quest Rapid RecoveryVeeam Data Platform
Likelihood to Recommend
Quest Software
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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Veeam Software
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
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Pros
Quest Software
  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
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Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
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Cons
Quest Software
  • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
  • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
  • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
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Veeam Software
  • It should recommend the most secure method of backup methods to ensure immutability.
  • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
  • It should provide a centralized dashboard for backing up all PaaS services in Azure.
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Likelihood to Renew
Quest Software
No answers on this topic
Veeam Software
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
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Usability
Quest Software
No answers on this topic
Veeam Software
It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
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Reliability and Availability
Quest Software
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
Quest Software
No answers on this topic
Veeam Software
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
Quest Software
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
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Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
Quest Software
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
Quest Software
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Quest Software
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
Quest Software
I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
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Veeam Software
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
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Scalability
Quest Software
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
Quest Software
  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
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Veeam Software
  • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
  • When it doesn't work, Veeam consumes entire days getting everything working again.
  • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
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ScreenShots

Veeam Data Platform Screenshots

Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.