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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuestionPro

    Score9.2 out of 10
    N/AQuestionPro is a insights and experience management platform, designed to help organizations of all sizes, from small businesses and academic institutions to large corporations, collect and analyze data to make better decisions. The platform provides an integrated ecosystem of tools for conducting everything from simple polls to complex, multi-stage research studies, supporting both quantitative and qualitative analysis. Core platforms and use…

    $99

    per month per user

    Tricentis NeoLoad

    Score8.2 out of 10
    N/ATricentis NeoLoad is a solution for continuous performance testing software to automate API and application load testing. It was developed by the French company Neotys and acquired by Tricentis, along with the company, in March 2021.

    $20,000

    per year with 300 virtual users

    Pricing
    QuestionProTricentis NeoLoad
    Editions & Modules
    Essentials
    $0
    Free for life per user
    Team Edition
    $83
    per month per user
    Advanced
    $99
    per month per user
    Research Edition
    Contact Vendor
    No answers on this topic
    Offerings
    Pricing Offerings
    QuestionProTricentis NeoLoad
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuestionProTricentis NeoLoad
    Considered Both Products
    QuestionPro Inc
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    23 Answers
    Features
    QuestionProTricentis NeoLoad
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    9.7
    4 Ratings
    19% above category average
    Tricentis NeoLoad
    -
    Ratings
    Survey templates10.04 Ratings00 Ratings
    Themes9.04 Ratings00 Ratings
    Custom logo/branding10.04 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    9.7
    5 Ratings
    13% above category average
    Tricentis NeoLoad
    -
    Ratings
    Changes to live survey10.05 Ratings00 Ratings
    Question design help9.05 Ratings00 Ratings
    Multiple question types10.05 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    10.0
    5 Ratings
    18% above category average
    Tricentis NeoLoad
    -
    Ratings
    Survey logic flexibility10.05 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    9.4
    5 Ratings
    15% above category average
    Tricentis NeoLoad
    -
    Ratings
    Response tracking10.05 Ratings00 Ratings
    Data export10.05 Ratings00 Ratings
    Standard reports8.05 Ratings00 Ratings
    Custom reports10.04 Ratings00 Ratings
    Analytics9.05 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    10.0
    5 Ratings
    15% above category average
    Tricentis NeoLoad
    -
    Ratings
    Access controls10.05 Ratings00 Ratings
    Compliance10.04 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of QuestionPro and Tricentis NeoLoad
    Feature
    QuestionPro
    7.7
    4 Ratings
    5% below category average
    Tricentis NeoLoad
    -
    Ratings
    Vendor-offered crowdsourcing5.33 Ratings00 Ratings
    Respondent restrictions10.04 Ratings00 Ratings
    Best Alternatives
    QuestionProTricentis NeoLoad
    Small Businesses
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    No answers on this topic
    Enterprises
    SurveyMonkey
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuestionProTricentis NeoLoad
    Likelihood to Recommend
    10.0
    (11 ratings)
    7.6
    (33 ratings)
    Likelihood to Renew
    7.6
    (6 ratings)
    5.5
    (2 ratings)
    Usability
    10.0
    (3 ratings)
    7.3
    (4 ratings)
    Support Rating
    7.0
    (1 ratings)
    3.6
    (4 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    QuestionProTricentis NeoLoad
    Likelihood to Recommend
    QuestionPro Inc
    QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
    Incentivized
    Read full review
    Tricentis
    While Tricentis NeoLoad supports SAP GUI protocols, recording and maintaining test scripts for complex SAP transactions (like those in the OTC module) can be cumbersome.


    For instance, we had challenges recording a VA01 (Sales Order Creation) transaction because of the dynamic nature of SAP screen fields and session handling. NeoLoad sometimes struggles to properly correlate or handle SAP’s SAPGUI Dynpro fields automatically.
    Incentivized
    Read full review
    Pros
    QuestionPro Inc
    • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
    • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
    • It has a very nice combination of great power and ease of use.
    • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
    Read full review
    Tricentis
    • With Tricentis NeoLoad, we have control on the test dynamically. One can alter user count/volume even when test is in progress. This makes it a very cool tool as you can avoid running multiple tests eventually saves a lot of time.
    • Tricentis NeoLoad user paths are very well structured. End points can be identified and tweaked easily especially when a large list of endpoints are part of the neoload project.
    • Tricentis NeoLoad results comparison is one of the cool options. We can compare previous tests against the current one to see the exact delta between transaction metrics. This helps in gauging the application behaviour with changes deployed
    Incentivized
    Read full review
    Cons
    QuestionPro Inc
    • The current user interface for designing and editing questions is truly awful. A big step backwards from earlier user interfaces which were great.
    • Customer support is not very helpful.
    • Results of survey are not exported in a way that is easy to translate into R data frame.
    Read full review
    Tricentis
    • Ease of use: Some users find certain features or aspects of the interface to be confusing or hard to use. Improving the overall usability of the tool could make it more accessible and easier for users to get up and running with it.
    • Integration with other tools: Tricentis NeoLoad does not have many integrations with other tools. Adding more integrations with popular tools and platforms could make it easier for users to work with Tricentis NeoLoad as part of their overall workflow.
    • Mobile testing: Some users wish that Tricentis NeoLoad had more robust support for testing the performance of mobile applications. This could include the ability to simulate different mobile devices and networks, as well as the ability to test the performance of native mobile apps.
    • Cloud support: Tricentis NeoLoad does not have as much support for cloud-based applications and infrastructure. Adding more support for testing the performance of applications hosted in the cloud could be a useful feature for some users.
    • Advanced scripting capabilities: While Tricentis NeoLoad does offer some scripting capabilities, it would be nice to have more advanced options for customizing and automating load testing scenarios. Adding more advanced scripting capabilities could make it easier for users to create complex load testing scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    QuestionPro Inc
    It's a fine product, but it's also a very competitive field, so it wouldn't take much to knock QuestionPro from top tier status. I would like to see more functionality in all programs, so whichever program does that first is likely to get my money in the next round of budgeting.
    Read full review
    Tricentis
    We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
    Incentivized
    Read full review
    Usability
    QuestionPro Inc
    QuestionPro is very easy to use. There are lots of question types and drag and drop functionality. There are lots of ways that make the platform easy to use
    Read full review
    Tricentis
    In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
    Read full review
    Support Rating
    QuestionPro Inc
    They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
    Read full review
    Tricentis
    This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
    Incentivized
    Read full review
    Implementation Rating
    QuestionPro Inc
    Try every feature and test take your surveys multiple times, running through different scenarios.
    Read full review
    Tricentis
    1. Their documentation is scattered over many places like GitHub read me files, their internal website etc;
    2. Support team takes huge time just to acknowledge our ticket
    3. No support to automatically migrate scripts from competetor tool into
    Incentivized
    Read full review
    Alternatives Considered
    QuestionPro Inc
    First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
    Incentivized
    Read full review
    Tricentis
    When we used Apache JMeter we faced some problems like less documentation is available for integrating tools, and some integrations have not yet been deployed. Very few plugin updates are made. Since customer support is an open source tool, it is a major problem. While Tricentis Neoload provides better documentations and customer services.
    Incentivized
    Read full review
    Return on Investment
    QuestionPro Inc
    • QuestionPro is being used to automate surveys that were previously done by hand. We would not have been able to do this without the anonymous tracking feature. It has cut turnaround of reports by more than half.
    • This is of course more efficient, but this could be expected of any software that automates a survey for you.
    Read full review
    Tricentis
    • Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate.
    Incentivized
    Read full review
    ScreenShots

    Tricentis NeoLoad Screenshots

    Screenshot of Code-less design — loops, conditions, and other drag and drop controls simplify test design creation, and JavaScript can still be used for extremely advanced cases.Screenshot of CI/CD integrations — collaborate across dev, QA, operations, and business teams to create a standardized performance testing approach throughout the enterprise.Screenshot of Real-time test results — analyze test results live to react to an anomaly before the test is over. And leverage in-depth test reporting when the test is completed.Screenshot of Collaborate on test result as the test is runningScreenshot of Configure SaaS-based performance testScreenshot of Dashboard for team analysis