Likelihood to Recommend QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
Read full review Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
Read full review Pros Detailed organization of financial information Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud. Ease of overall use Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials. Read full review Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program. Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze. The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month. Read full review Cons I would like to see more ways to customize reports and have that process be more user friendly. I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year. Read full review The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load. The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive. Read full review Likelihood to Renew We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review It's too pricey for our size of company.
Read full review Usability QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Read full review Reliability and Availability They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
Read full review Performance QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review Support Rating Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review In-Person Training It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review Online Training easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review The online training courses are not up to date. We experienced technical issues with two of the classes.
Read full review Implementation Rating If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review Keep your database and application in different servers. Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
Read full review Alternatives Considered We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
Read full review 500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
Read full review Scalability It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review Return on Investment Good value for the price. The initial setup was quick and easy. When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds. Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies. Read full review Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost. Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity. Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP. Read full review ScreenShots