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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    SentricHR

    Score10 out of 10
    N/ASentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A
    Pricing
    QuickBooks Desktop ProSentricHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProSentricHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProSentricHR
    Considered Both Products
    Intuit
    No answer on this topic
    Sentric
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    29 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    No answers on this topic
    Features
    QuickBooks Desktop ProSentricHR
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    20% above category average
    Pay calculation6.364 Ratings10.02 Ratings
    Benefit plan administration6.338 Ratings10.01 Ratings
    Direct deposit files6.656 Ratings10.02 Ratings
    Salary revision and increment management6.352 Ratings10.02 Ratings
    Reimbursement management7.754 Ratings10.02 Ratings
    Support for external payroll vendors00 Ratings10.02 Ratings
    Off-cycle/On-Demand payment00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    API for custom integration6.535 Ratings00 Ratings
    Plug-ins5.039 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Single sign-on capability8.482 Ratings00 Ratings
    Role-based user permissions8.695 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Dashboards8.4100 Ratings00 Ratings
    Standard reports8.9117 Ratings00 Ratings
    Custom reports8.1114 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Accounts payable9.3119 Ratings00 Ratings
    Accounts receivable9.2121 Ratings00 Ratings
    Cash management9.2107 Ratings00 Ratings
    Bank reconciliation9.7119 Ratings00 Ratings
    Expense management9.4108 Ratings00 Ratings
    Time tracking7.451 Ratings00 Ratings
    Fixed asset management5.669 Ratings00 Ratings
    Multi-currency support6.931 Ratings00 Ratings
    Multi-division support8.958 Ratings00 Ratings
    Regulations compliance8.342 Ratings00 Ratings
    Electronic tax filing8.355 Ratings00 Ratings
    Self-service portal5.941 Ratings00 Ratings
    Global Financial Support4.217 Ratings00 Ratings
    Primary and Secondary Ledgers7.240 Ratings00 Ratings
    Intercompany Accounting7.943 Ratings00 Ratings
    Localizations4.219 Ratings00 Ratings
    Journals and Reconciliations8.876 Ratings00 Ratings
    Enterprise Accounting6.838 Ratings00 Ratings
    Configurable Accounting7.647 Ratings00 Ratings
    Centralized Rules Framework5.427 Ratings00 Ratings
    Standardized Processes8.555 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Inventory tracking6.056 Ratings00 Ratings
    Automatic reordering6.035 Ratings00 Ratings
    Location management6.032 Ratings00 Ratings
    Manufacturing module5.218 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Pricing7.555 Ratings00 Ratings
    Order entry8.555 Ratings00 Ratings
    Credit card processing7.251 Ratings00 Ratings
    Cost of goods sold8.063 Ratings00 Ratings
    Order Orchestration5.220 Ratings00 Ratings
    End-to-end order visibility6.123 Ratings00 Ratings
    Order exception Resolution5.218 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.0
    2 Ratings
    9% above category average
    Employee demographic data00 Ratings10.02 Ratings
    Employment history00 Ratings10.02 Ratings
    Job profiles and administration00 Ratings10.02 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings5.02 Ratings
    Organizational charting00 Ratings10.02 Ratings
    Organization and location management00 Ratings10.02 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.02 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.7
    2 Ratings
    7% below category average
    Approval workflow00 Ratings10.02 Ratings
    Balance details00 Ratings8.02 Ratings
    Annual carry-forward and encashment00 Ratings5.02 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.4
    2 Ratings
    25% below category average
    View and generate pay and benefit information00 Ratings10.02 Ratings
    Update personal information00 Ratings10.02 Ratings
    View company policy documentation00 Ratings1.01 Ratings
    Employee recognition00 Ratings1.01 Ratings
    View job history00 Ratings10.02 Ratings
    Asset Management
    Comparison of Asset Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    5.0
    1 Ratings
    47% below category average
    Tracking of all physical assets00 Ratings5.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.3
    2 Ratings
    20% above category average
    Report builder00 Ratings8.02 Ratings
    Pre-built reports00 Ratings10.02 Ratings
    Ability to combine HR data with external data00 Ratings10.02 Ratings
    Onboarding
    Comparison of Onboarding features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    22% above category average
    New hire portal00 Ratings10.02 Ratings
    Manager tracking tools00 Ratings10.02 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.0
    1 Ratings
    30% below category average
    Corporate goal setting00 Ratings7.01 Ratings
    Individual goal setting00 Ratings4.01 Ratings
    Line-of sight-visibility00 Ratings5.01 Ratings
    Performance tracking00 Ratings8.01 Ratings
    Performance Management
    Comparison of Performance Management features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.6
    1 Ratings
    54% below category average
    Performance plans00 Ratings3.01 Ratings
    Performance improvement plans00 Ratings3.01 Ratings
    Review status tracking00 Ratings7.01 Ratings
    Review reminders00 Ratings5.01 Ratings
    Multiple review frequency00 Ratings5.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.8
    1 Ratings
    49% below category average
    Create succession plans/pools00 Ratings4.01 Ratings
    Candidate ranking00 Ratings9.01 Ratings
    Candidate search00 Ratings3.01 Ratings
    Candidate development00 Ratings3.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of QuickBooks Desktop Pro and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.3
    1 Ratings
    8% below category average
    Job Requisition Management00 Ratings7.01 Ratings
    Applicant Tracking00 Ratings7.01 Ratings
    Notifications and Alerts00 Ratings8.01 Ratings
    Best Alternatives
    QuickBooks Desktop ProSentricHR
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProSentricHR
    Likelihood to Recommend
    8.5
    (135 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (42 ratings)
    -
    (0 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProSentricHR
    Likelihood to Recommend
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Sentric
    SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
    Incentivized
    Read full review
    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Sentric
    • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
    • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
    • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
    Incentivized
    Read full review
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Sentric
    • Make it easier to determine which report works best for our needs
    • Have the ability to create a custom report for specific instances
    • Other than that, they're perfect!
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Usability
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Sentric
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Alternatives Considered
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Sentric
    I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    Sentric
    • Not applicable for our business
    Incentivized
    Read full review
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