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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    Synoptix

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A
    Pricing
    QuickBooks Desktop ProSynoptix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProSynoptix
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProSynoptix
    Considered Both Products
    Intuit
    No answer on this topic
    Synoptix
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    29 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    QuickBooks Desktop ProSynoptix
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Synoptix
    -
    Ratings
    Pay calculation6.364 Ratings00 Ratings
    Benefit plan administration6.338 Ratings00 Ratings
    Direct deposit files6.656 Ratings00 Ratings
    Salary revision and increment management6.352 Ratings00 Ratings
    Reimbursement management7.754 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    Synoptix
    -
    Ratings
    API for custom integration6.535 Ratings00 Ratings
    Plug-ins5.039 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Synoptix
    -
    Ratings
    Single sign-on capability8.482 Ratings00 Ratings
    Role-based user permissions8.695 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Synoptix
    -
    Ratings
    Dashboards8.4100 Ratings00 Ratings
    Standard reports8.9117 Ratings00 Ratings
    Custom reports8.1114 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Synoptix
    -
    Ratings
    Accounts payable9.3119 Ratings00 Ratings
    Accounts receivable9.2121 Ratings00 Ratings
    Cash management9.2107 Ratings00 Ratings
    Bank reconciliation9.7119 Ratings00 Ratings
    Expense management9.4108 Ratings00 Ratings
    Time tracking7.451 Ratings00 Ratings
    Fixed asset management5.669 Ratings00 Ratings
    Multi-currency support6.931 Ratings00 Ratings
    Multi-division support8.958 Ratings00 Ratings
    Regulations compliance8.342 Ratings00 Ratings
    Electronic tax filing8.355 Ratings00 Ratings
    Self-service portal5.941 Ratings00 Ratings
    Global Financial Support4.217 Ratings00 Ratings
    Primary and Secondary Ledgers7.240 Ratings00 Ratings
    Intercompany Accounting7.943 Ratings00 Ratings
    Localizations4.219 Ratings00 Ratings
    Journals and Reconciliations8.876 Ratings00 Ratings
    Enterprise Accounting6.838 Ratings00 Ratings
    Configurable Accounting7.647 Ratings00 Ratings
    Centralized Rules Framework5.427 Ratings00 Ratings
    Standardized Processes8.555 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Synoptix
    -
    Ratings
    Inventory tracking6.056 Ratings00 Ratings
    Automatic reordering6.035 Ratings00 Ratings
    Location management6.032 Ratings00 Ratings
    Manufacturing module5.218 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Synoptix
    -
    Ratings
    Pricing7.555 Ratings00 Ratings
    Order entry8.555 Ratings00 Ratings
    Credit card processing7.251 Ratings00 Ratings
    Cost of goods sold8.063 Ratings00 Ratings
    Order Orchestration5.220 Ratings00 Ratings
    End-to-end order visibility6.123 Ratings00 Ratings
    Order exception Resolution5.218 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    6.0
    5 Ratings
    23% below category average
    Pixel Perfect reports00 Ratings5.73 Ratings
    Customizable dashboards00 Ratings5.85 Ratings
    Report Formatting Templates00 Ratings6.44 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.4
    7 Ratings
    5% below category average
    Drill-down analysis00 Ratings7.37 Ratings
    Formatting capabilities00 Ratings7.07 Ratings
    Integration with R or other statistical packages00 Ratings7.03 Ratings
    Report sharing and collaboration00 Ratings8.24 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.7
    5 Ratings
    3% below category average
    Publish to Web00 Ratings7.64 Ratings
    Publish to PDF00 Ratings8.45 Ratings
    Report Versioning00 Ratings7.63 Ratings
    Report Delivery Scheduling00 Ratings7.34 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    6.9
    3 Ratings
    6% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.33 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.82 Ratings
    Predictive Analytics00 Ratings6.82 Ratings
    Pattern Recognition and Data Mining00 Ratings6.82 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.6
    6 Ratings
    10% below category average
    Multi-User Support (named login)00 Ratings7.36 Ratings
    Role-Based Security Model00 Ratings8.05 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.85 Ratings
    Report-Level Access Control00 Ratings7.35 Ratings
    Single Sign-On (SSO)00 Ratings7.86 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    6.7
    4 Ratings
    8% below category average
    Responsive Design for Web Access00 Ratings6.74 Ratings
    Mobile Application00 Ratings6.82 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.73 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    6.6
    8 Ratings
    20% below category average
    Long-term financial planning00 Ratings6.06 Ratings
    Financial budgeting00 Ratings6.57 Ratings
    Forecasting00 Ratings6.64 Ratings
    Scenario modeling00 Ratings5.94 Ratings
    Management reporting00 Ratings7.88 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.6
    7 Ratings
    2% below category average
    Financial data consolidation00 Ratings8.26 Ratings
    Journal entries and reports00 Ratings7.03 Ratings
    Multi-currency management00 Ratings7.14 Ratings
    Intercompany Eliminations00 Ratings6.82 Ratings
    Minority Ownership00 Ratings9.12 Ratings
    Local and consolidated reporting00 Ratings7.55 Ratings
    Detailed Audit Trails00 Ratings7.46 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.2
    8 Ratings
    12% below category average
    Financial Statement Reporting00 Ratings7.28 Ratings
    Management Reporting00 Ratings7.78 Ratings
    Excel-based Reporting00 Ratings8.07 Ratings
    Automated board and financial reporting00 Ratings7.37 Ratings
    XBRL support for regulatory filing00 Ratings5.73 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    6.5
    6 Ratings
    15% below category average
    Personalized dashboards00 Ratings6.46 Ratings
    Color-coded scorecards00 Ratings5.94 Ratings
    KPIs00 Ratings6.73 Ratings
    Cost and profitability analysis00 Ratings6.73 Ratings
    Key Performance Indicator setting00 Ratings6.73 Ratings
    Benchmarking with external data00 Ratings6.73 Ratings
    Integration
    Comparison of Integration features of QuickBooks Desktop Pro and Synoptix
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Synoptix
    7.4
    6 Ratings
    9% below category average
    Flat file integration00 Ratings7.33 Ratings
    Excel data integration00 Ratings8.05 Ratings
    Direct links to 3rd-party data sources00 Ratings6.96 Ratings
    Best Alternatives
    QuickBooks Desktop ProSynoptix
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProSynoptix
    Likelihood to Recommend
    8.5
    (135 ratings)
    7.5
    (18 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    9.1
    (2 ratings)
    Usability
    9.1
    (42 ratings)
    7.2
    (7 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    9.1
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    9.1
    (1 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProSynoptix
    Likelihood to Recommend
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Synoptix
    Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround
    Incentivized
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    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
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    Synoptix
    • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
    • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
    • Easily maintained and monitored with simple upgrade installations and end point installation.
    • Great knowledge base for review and trouble-shooting.
    • Highly knowledgeable and easy to work with staff.
    Incentivized
    Read full review
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Synoptix
    • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
    • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
    • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Synoptix
    There is no question that we will continue to use this product for as long as it's available
    Incentivized
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    Usability
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Synoptix
    It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Synoptix
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
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    Synoptix
    Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
    Incentivized
    Read full review
    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Synoptix
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
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    Synoptix
    Good guidance of what steps will halppen.
    Read full review
    Alternatives Considered
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
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    Synoptix
    Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"
    Incentivized
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    Return on Investment
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    Synoptix
    • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
    Incentivized
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