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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online Advanced

    Score8.2 out of 10
    N/AQuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    QuickBooks Online AdvancedServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    QuickBooks Online AdvancedServiceTitan
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Online AdvancedServiceTitan
    Considered Both Products
    Intuit
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    155 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    138 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    158 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    128 Answers
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    135 Answers
    33%
    Implementation went as expected
    2 Answers
    Features
    QuickBooks Online AdvancedServiceTitan
    Customization
    Comparison of Customization features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    7.9
    118 Ratings
    4% above category average
    ServiceTitan
    -
    Ratings
    API for custom integration7.797 Ratings00 Ratings
    Plug-ins8.0103 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    8.4
    213 Ratings
    3% above category average
    ServiceTitan
    -
    Ratings
    Single sign-on capability8.4187 Ratings00 Ratings
    Role-based user permissions8.3209 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    8.2
    228 Ratings
    5% above category average
    ServiceTitan
    -
    Ratings
    Dashboards8.3215 Ratings00 Ratings
    Standard reports8.5228 Ratings00 Ratings
    Custom reports7.7219 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    8.2
    236 Ratings
    7% above category average
    ServiceTitan
    -
    Ratings
    Accounts payable8.4221 Ratings00 Ratings
    Accounts receivable8.5222 Ratings00 Ratings
    Cash management8.5195 Ratings00 Ratings
    Bank reconciliation9.1226 Ratings00 Ratings
    Expense management8.5207 Ratings00 Ratings
    Time tracking7.7111 Ratings00 Ratings
    Multi-currency support6.557 Ratings00 Ratings
    Multi-division support7.297 Ratings00 Ratings
    Regulations compliance8.3104 Ratings00 Ratings
    Electronic tax filing8.8127 Ratings00 Ratings
    Self-service portal7.9122 Ratings00 Ratings
    Primary and Secondary Ledgers8.298 Ratings00 Ratings
    Intercompany Accounting8.0101 Ratings00 Ratings
    Journals and Reconciliations8.4202 Ratings00 Ratings
    Enterprise Accounting7.989 Ratings00 Ratings
    Configurable Accounting8.4112 Ratings00 Ratings
    Centralized Rules Framework8.887 Ratings00 Ratings
    Standardized Processes8.4153 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    6.2
    91 Ratings
    16% below category average
    ServiceTitan
    -
    Ratings
    Inventory tracking6.291 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online Advanced and ServiceTitan
    Feature
    QuickBooks Online Advanced
    6.8
    152 Ratings
    8% below category average
    ServiceTitan
    -
    Ratings
    Pricing6.8111 Ratings00 Ratings
    Order entry6.5100 Ratings00 Ratings
    Credit card processing7.1131 Ratings00 Ratings
    Best Alternatives
    QuickBooks Online AdvancedServiceTitan
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Online AdvancedServiceTitan
    Likelihood to Recommend
    7.9
    (238 ratings)
    3.5
    (14 ratings)
    Likelihood to Renew
    9.7
    (21 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (16 ratings)
    4.1
    (2 ratings)
    Availability
    8.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (10 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.2
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Online AdvancedServiceTitan
    Likelihood to Recommend
    Intuit
    Well suited for a larger company with many classes that need to be differentiated. It is relatively intuitive to use, whether you have used other versions of QuickBooks, or any other accounting software. Easy to dig into your accounts from wither the Balance Sheet or the Profit and Loss when trying to analyze performance.
    Incentivized
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    Intuit
    • Budgeting is easy to input. Our entities have multiple departments, so using classes to separate and report the results of each department is important.
    • Reports are easy to customize to provide meaningful data to the board and department managers.
    • QuickBooks Online Advanced has a large market share of accounting software in use, so it is relatively easy to find new employees with prior experience with QuickBooks Online Advanced.
    • Able to open both entities at the same time, which is helpful due to the number of transactions between the two entities.
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    Intuit
    • Continued growth around AI usage and tool.
    • There are still some reporting gaps that make setting up custom reports not absolutely top-tier.
    • There can be a lot of UI clutter as different features keep getting turned on. Can become harder to navigate.
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It has become second nature to use Quick Books at the company. If you need a report you log in and pull the report. It helps expedite reconciliation of bank accounts, the automation of most tasks make it easy to get mundane tasks completed quickly.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Usability
    Intuit
    QuickBooks Online Advanced is highly usable and intuitive for most day-to-day financial tasks. Its interface is clear, and core functions such as invoicing, reconciliation, and reporting are easy to perform. While some advanced features like report customization or integrations can be less straightforward, overall the platform offers a smooth and efficient user experience.
    Incentivized
    Read full review
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    In the 5 years I have been using it, I cannot recall there ever having been an outage or not being able to access the system. Sure, there are issues with internet speeds sometimes that are unrelated to Intuit but it is a very reliable system.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Performance
    Intuit
    Since we do not integrate the software with other systems, I do not have any issues with speed related to that. Pages tend to load pretty quickly, but there are times when reports or other pages take a little longer to load than usual. It is not an overly frustrating amount of time, though, and it happens infrequently.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Online Training
    Intuit
    The online training is good enough.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Implementation Rating
    Intuit
    I did not participate in this part particularly much. The implementation was simple and easy to perform. There were not any major issues that arose during the process. QuickBooks has made the processes pretty streamless and I believe they had anticipated many difficulties ahead of time. This was easy enough
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Alternatives Considered
    Intuit
    QBO is great because it does accounting very well, and it can integrate well with everything. I appreciate that it has third-party integrations with many other software companies, so we can focus on doing our accounting through QuickBooks while adding other software as needed through those integrations.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Scalability
    Intuit
    Software is very flexible
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Return on Investment
    Intuit
    • Spreadsheet sync reduces manual data entry significantly. Exporting data into my customized Excel workbook that has complex formulas and macros for automating makes uploading changes and reconfiguring easy and convenient, saving a lot of time.
    • Automating AP approval has reduced lost paper copies, improved internal controls, and reduced audit findings.
    • Having banking connections has improved cash flow management, streamlined credit card expenses and reconciliation. I have found that utilizing it for my primary operating account actually makes things more difficult and can easily double-post payments, so I avoid using it on the checking account. It has been well for the credit card account, though.
    Incentivized
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board