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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    TeamCity

    Score7.1 out of 10
    N/ATeamCity is a continuous integration server from Czeck company JetBrains.N/A
    Pricing
    Rackspace Managed HostingTeamCity
    Editions & Modules
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Rackspace Managed HostingTeamCity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Rackspace Managed HostingTeamCity
    Considered Both Products
    Rackspace
    No answer on this topic
    JetBrains
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Rackspace Managed HostingTeamCity
    Small Businesses
    Flywheel
    Score4.8 out of 10
    Apache Maven
    Score9.1 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    Apache Maven
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Gradle Build Tool (Open Source)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace Managed HostingTeamCity
    Likelihood to Recommend
    1.0
    (15 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    2.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.3
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Rackspace Managed HostingTeamCity
    Likelihood to Recommend
    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
    Read full review
    JetBrains
    TeamCity is very quick and straightforward to get up and running. A new server and a handful of agents could be brought online in easily under an hour. The professional tier is completely free, full-featured, and offers a huge amount of growth potential. TeamCity does exceptionally well in a small-scale business or enterprise setting.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
    Read full review
    JetBrains
    • TeamCity provides a great integration with git, especially Bitbucket.
    • When a new code release (build) fails TeamCity has a great tool for investigation and troubleshooting.
    • TeamCity provides a user-friendly interface. While some technical knowledge is required to use TeamCity, the design helps simply things.
    Incentivized
    Read full review
    Cons
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    JetBrains
    • The customization is still fairly complex and is best managed by a dev support team. There is great flexibility, but with flexibility comes responsibility. It isn't always obvious to a developer how to make simple customizations.
    • Sometimes the process for dealing with errors in the process isn't obvious. Some paths to rerunning steps redo dependencies unnecessarily while other paths that don't are less obvious.
    Incentivized
    Read full review
    Likelihood to Renew
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Usability
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Performance
    Rackspace
    No answers on this topic
    JetBrains
    TeamCity runs really well, even when sharing a small instance with other applications. The user interface adequately conveys important information without being overly bloated, and it is snappy. There isn't any significant overhead to build agents or unit test runners that we have measured.
    Incentivized
    Read full review
    Support Rating
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Alternatives Considered
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
    Read full review
    JetBrains
    TeamCity is a great on-premise Continuous Integration tool. Visual Studio Team Services (VSTS) is a hosted SAAS application in Microsoft's Cloud. VSTS is a Source Code Repository, Build and Release System, and Agile Project Management Platform - whereas TeamCity is a Build and Release System only. TeamCity's interface is easier to use than VSTS, and neither have a great deployment pipeline solution. But VSTS's natural integration with Microsoft products, Microsoft's Cloud, Integration with Azure Active Directory, and free, private, Source Code repository - offer additional features and capabilities not available with Team City alone.
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
    Read full review
    JetBrains
    • TeamCity has greatly improved team efficiency by streamlining our production and pre-production pipelines. We moved to TeamCity after seeing other teams have more success with it than we had with other tools.
    • TeamCity has helped the reliability of our product by easily allowing us to integrate unit testing, as well as full integration testing. This was not possible with other tools given our corporate firewall.
    • TeamCity's ability to include Docker containers in the pipeline steps has been crucial in improving our efficiency and reliability.
    Incentivized
    Read full review
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