TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RainKing (discontinued)

    Score7.7 out of 10
    N/ARainKing is a sales intelligence software solution offered by RainKing Software.N/A

    Salsa Labs (discontinued)

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salsa was a donor and constituent management system. Salsa Labs was acquired by EveryAction in 2021 and joined with Bonterra. The Salsa CRM product is no longer available for sale.N/A
    Pricing
    RainKing (discontinued)Salsa Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RainKing (discontinued)Salsa Labs (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    RainKing (discontinued)Salsa Labs (discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RainKing (discontinued)Salsa Labs (discontinued)
    Prospecting
    Comparison of Prospecting features of RainKing (discontinued) and Salsa Labs (discontinued)
    Feature
    RainKing (discontinued)
    8.3
    14 Ratings
    7% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Advanced search8.014 Ratings00 Ratings
    Identification of new leads8.914 Ratings00 Ratings
    List quality8.013 Ratings00 Ratings
    List upload/download7.113 Ratings00 Ratings
    Ideal customer targeting8.914 Ratings00 Ratings
    Load time/data access9.014 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of RainKing (discontinued) and Salsa Labs (discontinued)
    Feature
    RainKing (discontinued)
    8.6
    15 Ratings
    10% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Contact information8.915 Ratings00 Ratings
    Company information8.115 Ratings00 Ratings
    Industry information9.014 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of RainKing (discontinued) and Salsa Labs (discontinued)
    Feature
    RainKing (discontinued)
    8.4
    15 Ratings
    12% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Lead qualification process8.911 Ratings00 Ratings
    Smart lists and recommendations8.012 Ratings00 Ratings
    Salesforce integration8.011 Ratings00 Ratings
    Company/business profiles8.913 Ratings00 Ratings
    Alerts and reminders7.18 Ratings00 Ratings
    Data hygiene8.913 Ratings00 Ratings
    Automatic data refresh8.010 Ratings00 Ratings
    Tags9.08 Ratings00 Ratings
    Filters and segmentation8.914 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of RainKing (discontinued) and Salsa Labs (discontinued)
    Feature
    RainKing (discontinued)
    9.0
    2 Ratings
    19% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Append emails to records9.02 Ratings00 Ratings
    Best Alternatives
    RainKing (discontinued)Salsa Labs (discontinued)
    Small Businesses
    Owler
    Score9.7 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RainKing (discontinued)Salsa Labs (discontinued)
    Likelihood to Recommend
    8.8
    (15 ratings)
    7.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    RainKing (discontinued)Salsa Labs (discontinued)
    Likelihood to Recommend
    Discontinued Products
    RainKing is less appropriate when you don't have the funds or resources to pay for it. You could easily Google the information that you're looking for, or use CrunchBase, but it's extremely time-consuming. RainKing makes this very easy and the data seamlessly sends to Salesforce with the proper integration. RainKing is very appropriate when you have a large team of folks that need to source leads/accounts simultaneously and need licenses to do so - it's worth the money with a larger team.
    Incentivized
    Read full review
    Discontinued Products
    Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Being able to search for companies that are currently evaluating solutions in your space.
    • The contact information for people and related people is also great, I have used dozens of other data solutions and prefer Rainking.
    • Rainking also gives you the ability to create lists of your ideal buyer and download them which was great for my team and I pull new contacts to prospect!
    • I can't get over how impressive the org chart info is in RainKing, it allowed myself and my team to find other involved prospects and get a good feel for organizations.
    Incentivized
    Read full review
    Discontinued Products
    • Autoresponders and automated emails have been really cool and simple to use, that tool in itself has added a lot of value and has been a powerful way to keep supporters engaged.
    • Donor management is one thing that Salsa CRM gets really technical with. There is so much information that you can have on each donor.
    • I like the forms and how easy they are to embed on the website, like email sign up forms or donation forms. I can make them look seamless as they sit on the website and gather information and donations.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Account manager - really unresponsive, not interested in helping with renewal, making the case to our execs
    • The Discover/RainKing team was not interested in helping us expand the way we are utilizing the tool, provide additional training, etc
    • Contacts department designation lacks in accuracy, we frequently found significant mismatches
    Read full review
    Discontinued Products
    • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
    • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
    • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Discontinued Products
    It suits all of our needs.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Discontinued Products
    You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Discontinued Products
    Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I've used SalesNavigator and Zoom Info. I actually think that Ranking is a great solution if you can use it in tandem with SalesNavigator. When it comes to pulling lists, in my opinion, Ranking does it best. Now that it has the database combined with Discoverorg, it's even more powerful to use.
    Incentivized
    Read full review
    Discontinued Products
    Salsa Engage is one of the easier products to set up and use, but with that comes limitations. If you want something simple, this works, but if you have more complex needs, then you'd be better off investing in another system that requires more set up work, but provides more customization and robust reporting opportunities.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I don't have that information readily available to quantify the positive impact. However, I will say that I've found a lot of good prospects via RainKing to target my outreach efforts to. I definitely feel like the product pays for itself.
    Incentivized
    Read full review
    Discontinued Products
    • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
    • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
    • We've sold more tickets to our fundraising events with an improved event management system.
    Incentivized
    Read full review
    ScreenShots

    Salsa Labs (discontinued) Screenshots

    Screenshot of the development dashboard.Screenshot of a donor detail report showing donation history.Screenshot of donor cultivation for major giftsScreenshot of mail merge and direct mail fundraisingScreenshot of a donor profile with unlimited custom fields