Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.
Assistant Professor at Atish Dipankar University of Science & Technology (Education Management, 201-500 employees)
Chose Rakuten Viber
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Bilingual Interpreter in Customer Service at LanguageLineSolutions (Translation & Localization, 5001-10,000 employees)
Chose Rakuten Viber
Rakuten Viber is overall the best. Hands down!!! Even though the other products have their own use and they are well functioning in the market, but Rakuten Viber is still top notch!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
I do not know about other products like Viber. Viber works fine on your cell phone and you can also install it on your laptop or desktop. In general I use Viber on my mobile.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Graduate Teaching Assistant at Kansas State University (Higher Education, 10,001+ employees)
Chose Rakuten Viber
Viber comes close to WhatsApp with its similar features, that said, I still prefer WhatsApp as more friends and coworkers use it. I prefer to use Slack for my other profession as a remote English teacher as it allows me to get notifications in a format that avoid annoying …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
Skype's user interface is really glitchy and doesn't provide same functionality in terms of fun elements - emojis or gifs. Slack is excellent communication tool but as well doesn't provide fun elements as Viber does(emojis, memes, gifs and more). I should also mention that …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
We started using Viber many years ago. The WhatsApp application was good to connect with people via text messages but it did not have the calling feature. Free calls could be made using Viber. Hence, it was used as a mode of communication within our group. Viber could also be …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
Viber is really bad compared to Slack. It is not designed for business at all.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Photographer at Liz Wade Photography (Photography, 1-10 employees)
Chose Rakuten Viber
I have compared Viber to Skype in the past, and there are two main differences I see. First, with Skype, you are not limited to calling only other Skype users (this limitation exists with Viber). Second, Skype's call quality almost always wins, which I believe is thanks to Skype…
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Consultant in Research & Development at Ministry of Labour and Social Protection of Population of the Republic of Azerbaijan (Public Relations and Communications, 501-1000 employees)
Chose Rakuten Viber
Before Viber, we were using Slack. Our colleagues were using Slack only at work. But Viber is used for personal needs too. That is why we switched to Viber because we can reach to our colleagues anytime and from anywhere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
Better pricing than Skype. Skype has a better platform. Skype really excels in terms of video conferencing capability, the quality of image and the platform is clearly better than Viber. Viber and Skype have been in the market for a while, yet no one relies on Viber for video …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Acquisitions Leader in Information Technology at Abbott (Computer Software, 1001-5000 employees)
Chose Rakuten Viber
We evaluated Whatsapp and Line as 2 other tools alongside with Viber and finally decided to go ahead with Viber since we found Viber's call quality especially on international calls to be really clear and much better without any disconnections or static when we compared it with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Web Developer in Research & Development at TMP Worldwide (Marketing and Advertising, 501-1000 employees)
Chose Rakuten Viber
It's faster than all of above, better for cross platform communication and unlike the above examples (Skype for Business and Slack), not directly tied to organization. Its other alternative (not listed on TrustRadius) is WhatsApp, which, in my opinion is a copy of Viber. Viber …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Project Manager in Information Technology at NO Solutions (Computer Software, 11-50 employees)
Chose Rakuten Viber
Skype has UI problems and makes the fun elements such as emojis and gifs hard to use. Slack is a good communication tool but has again less fun elements and is more work-oriented so it doesn't contribute a lot to a fun working atmosphere. Whatsapp was never even in the game …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Country Manager in Corporate at Weshop Philippines (Retail, 11-50 employees)
Chose Rakuten Viber
Skype offers similar communication features as Viber, but Viber is more convenient as it uses the phone number as contact details. So instead of having to remember the user id, you just need to add your business partner's contact number and you have their viber already. Al, o …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Rakuten Viber
While comparing these two applications with the Viber, I would say, the main advantage of the Viber is that it is very widely used in my region unlike other two. Otherwise, the functionality and other stuff are pretty much the same, while I slightly go for the Viber's voice …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.
Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Viber saves me financially since I am now able to communicate with my international clients for free.
Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
