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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A

    SiliconExpert

    Score8.3 out of 10
    N/ASiliconExpert Technologies headquartered in Cambridge offers a bill of materials management suite, providing part search, and product cost management.N/A
    Pricing
    RecurlySiliconExpert
    Editions & Modules
    Elite
    Custom Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    RecurlySiliconExpert
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RecurlySiliconExpert
    Considered Both Products
    Recurly
    No answer on this topic
    SiliconExpert Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    RecurlySiliconExpert
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RecurlySiliconExpert
    Likelihood to Recommend
    8.4
    (25 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RecurlySiliconExpert
    Likelihood to Recommend
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    SiliconExpert Technologies
    Well Suited scenario is we do not have to rely on numerous experts having vast horizon of industrial expertise to estimate the products and services. We have this AL/ML solution in place which can look after us without much interaction or manual support. Not well-suited scenarios are: If any service or product can have a complex structure, a hyper metadata set needs to be generalized before estimation with the inputs from the open-source platform data so in this case estimation process need a lot of interventions, customization and still, we get a large deviation. That is not a good thing for any business to work on. We might end up with an entirely different cost than one which is estimated from this software.
    Incentivized
    Read full review
    Pros
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    SiliconExpert Technologies
    • I appreciate how the products are created and adjusted. For diverse enterprises, there is a simple interface and ease. Reports and exports for a set of BOMs are additional useful features.
    • Easy to learn.
    • UI is neat & clean.
    Read full review
    Cons
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    SiliconExpert Technologies
    • Maybe put a little more investment into the UI of the software.
    • More customizable dashboards.
    Incentivized
    Read full review
    Likelihood to Renew
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    SiliconExpert Technologies
    No answers on this topic
    Usability
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    SiliconExpert Technologies
    No answers on this topic
    Support Rating
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    SiliconExpert Technologies
    No answers on this topic
    Alternatives Considered
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    SiliconExpert Technologies
    SiliconExpert has wide variety o supports and suggestions which are required in each and every step of the product development lifecycle. So it's a complete solution to bring support for the entire product lifecycle and a relief to us. Managing, tracking, generalizing reports, generating, and sending timely alerts are some of the beautiful features which stack up to make SiliconExpert a best choice.
    Incentivized
    Read full review
    Return on Investment
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    SiliconExpert Technologies
    • Less time to market.
    • Increased productivity.
    Read full review
    ScreenShots

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.