REDCap (Research Electronic Data Capture) vs. Zoho Survey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
REDCap
Score 6.8 out of 10
N/A
REDCap is a secure web application designed by Vanderbilt University to build and manage online surveys and databases in a research setting for universities. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations.N/A
Zoho Survey
Score 9.8 out of 10
N/A
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
$9
per month
Pricing
REDCap (Research Electronic Data Capture)Zoho Survey
Editions & Modules
No answers on this topic
Basic
$9
per month
PLUS
$25
per month
Plus
$35
per month
Pro
$49
per month
ENTERPRISE
$75
per month
ENTERPRISE
$75
per month
ENTERPRISE
$75
per month
Enterprise
$109
per month
Offerings
Pricing Offerings
REDCapZoho Survey
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to a 30% discount available for annual pricing.
More Pricing Information
Community Pulse
REDCap (Research Electronic Data Capture)Zoho Survey
Top Pros
Top Cons
Features
REDCap (Research Electronic Data Capture)Zoho Survey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
8.3
8 Ratings
4% above category average
Survey templates00 Ratings10.07 Ratings
Themes00 Ratings5.08 Ratings
Custom logo/branding00 Ratings10.08 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
10.0
8 Ratings
16% above category average
Changes to live survey00 Ratings10.08 Ratings
Question design help00 Ratings10.08 Ratings
Multiple question types00 Ratings10.08 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
10.0
8 Ratings
20% above category average
Survey logic flexibility00 Ratings10.08 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
10.0
8 Ratings
20% above category average
Response tracking00 Ratings10.08 Ratings
Data export00 Ratings10.08 Ratings
Standard reports00 Ratings10.08 Ratings
Custom reports00 Ratings10.08 Ratings
Analytics00 Ratings10.08 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
10.0
7 Ratings
14% above category average
Access controls00 Ratings10.07 Ratings
Compliance00 Ratings10.07 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
Zoho Survey
9.9
7 Ratings
18% above category average
Vendor-offered crowdsourcing00 Ratings9.95 Ratings
Respondent restrictions00 Ratings10.07 Ratings
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User Ratings
REDCap (Research Electronic Data Capture)Zoho Survey
Likelihood to Recommend
9.0
(4 ratings)
10.0
(8 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
REDCap (Research Electronic Data Capture)Zoho Survey
Likelihood to Recommend
Vanderbilt University
REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .
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Zoho
Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey.
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Pros
Vanderbilt University
  • Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
  • Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
  • Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.
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Zoho
  • Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
  • The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
  • The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
  • Survey scoring is a great feature as well!
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Cons
Vanderbilt University
  • I don't really see many issues with REDCap.
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Zoho
  • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
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Usability
Vanderbilt University
It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen
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Zoho
Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use.
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Support Rating
Vanderbilt University
They respond almost immediately to queries
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Zoho
Zoho's support is always quick to respond and troubleshoot any issues
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Alternatives Considered
Vanderbilt University
SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
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Zoho
We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
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Return on Investment
Vanderbilt University
  • REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
  • A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.
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Zoho
  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
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ScreenShots

Zoho Survey Screenshots

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