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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reflektive

    Score9.5 out of 10
    N/AReflektive is an employee performance management platform from the company of the same name in San Francisco, California.N/A

    Upwork

    Score8.5 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    ReflektiveUpwork
    Editions & Modules
    No answers on this topic
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    ReflektiveUpwork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ReflektiveUpwork
    Considered Both Products
    Reflektive
    No answer on this topic
    Upwork
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    Features
    ReflektiveUpwork
    Performance and Goals
    Comparison of Performance and Goals features of Reflektive and Upwork
    Feature
    Reflektive
    10.0
    7 Ratings
    25% above category average
    Upwork
    -
    Ratings
    Corporate goal setting10.07 Ratings00 Ratings
    Subordinate goal setting10.07 Ratings00 Ratings
    Individual goal setting10.07 Ratings00 Ratings
    Line-of sight-visibility10.05 Ratings00 Ratings
    Performance tracking10.05 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Reflektive and Upwork
    Feature
    Reflektive
    9.4
    7 Ratings
    11% above category average
    Upwork
    -
    Ratings
    Performance plans10.07 Ratings00 Ratings
    Plan weighting8.06 Ratings00 Ratings
    Manager note taking10.06 Ratings00 Ratings
    Performance improvement plans10.05 Ratings00 Ratings
    Review status tracking10.07 Ratings00 Ratings
    Rater nomination workflow8.05 Ratings00 Ratings
    Review reminders8.06 Ratings00 Ratings
    Workflow restrictions10.04 Ratings00 Ratings
    Multiple review frequency10.05 Ratings00 Ratings
    Reporting10.05 Ratings00 Ratings
    Best Alternatives
    ReflektiveUpwork
    Small Businesses
    15Five
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Lattice
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReflektiveUpwork
    Likelihood to Recommend
    9.0
    (13 ratings)
    9.1
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    User Testimonials
    ReflektiveUpwork
    Likelihood to Recommend
    Reflektive
    Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Reflektive
    • In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
    • The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
    • Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
    Incentivized
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Reflektive
    • Reflektive often didn't do the best job informing users about the product changes we could expect to see.
    • Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Usability
    Reflektive
    No answers on this topic
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Reflektive
    Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
    Incentivized
    Read full review
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Reflektive
    Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
    Incentivized
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Reflektive
    • (+) improved company review process.
    • (+) improved company goal tracking and visibility!
    • (+) evolving product offering with a responsive team
    • (-) Functionality to send rewards/gift cards
    • (-) More format options in text boxes
    • (-) Integration of GIFs to make feedback more fun / personable
    Incentivized
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
    ScreenShots

    Reflektive Screenshots

    Screenshot of Reflektive Product Suite