RepuGen vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. According to the vendor, RepuGen effortlessly increases a company’s online reviews through a fully integrated and automated patient outreach process. Users will be notified the moment a patient has a…
$79
per provider/per month
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
RepuGenRevinate
Editions & Modules
6-9 Provider
$79
per provider/per month
2-5 Provider
$99
per provider/per month
1 Provider
$129
per provider/per month
10+ Providers
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
RepuGenRevinate
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$99 per providerNo setup fee
Additional Details
More Pricing Information
Community Pulse
RepuGenRevinate
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
RepuGenRevinate
Small Businesses
Growave
Growave
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
PowerReviews
PowerReviews
Score 8.0 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RepuGenRevinate
Likelihood to Recommend
10.0
(1 ratings)
7.1
(3 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
RepuGenRevinate
Likelihood to Recommend
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
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Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
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Revinate
  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
GMR Web Team
  • I cannot think of any cons.
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Revinate
  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Support Rating
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
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Revinate
No answers on this topic
Alternatives Considered
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
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Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
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Revinate
  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
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ScreenShots

RepuGen Screenshots

Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardScreenshot of Screenshot of Understand patient sentiment by provider or location