TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rev.com (Rev)

    Score10 out of 10
    N/ARev.com, a company with offices in Austin and San Francisco, provides transcription software to solve hard problems, including connecting customers to freelancers in real time, reliable video and audio collaboration across mobile devices, speech recognition, and machine translation.N/A

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
    Pricing
    Rev.com (Rev)Social Mention
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Rev.com (Rev)Social Mention
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Rev.com (Rev)Social Mention
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rev.com (Rev)Social Mention
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Rev.com (Rev)Social Mention
    Likelihood to Recommend
    Rev.com Inc
    Rev is a fantastic resource for companies who are looking for captions or transcripts. Ordering transcripts can save a lot of time from trying to summarize meetings yourself. And captions provide a company the ability to expand the group of people who can access their products. We put a lot of our training in courses created in Kajabi. Rev offers burned-in and .srt files, so the .srt files are perfect for Kajabi! We are only a US-based company right now, but it can help with accessibility with language barriers too because Rev offers captions in SOOOO many different languages
    Incentivized
    Read full review
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Pros
    Rev.com Inc
    • quick delivery
    • captions
    • transcripts
    • easy/ user-friendly
    • affordability
    Incentivized
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cons
    Rev.com Inc
    • following the customer made glossary better
    • adding better punctuation in captions
    Incentivized
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Likelihood to Renew
    Rev.com Inc
    No answers on this topic
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Usability
    Rev.com Inc
    No answers on this topic
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Implementation Rating
    Rev.com Inc
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Alternatives Considered
    Rev.com Inc
    I do not have experience with other Voice Recognition platforms
    Incentivized
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Return on Investment
    Rev.com Inc
    • Higher Sponsorship
    • More professional training
    • Higher Sales (due to higher sponsorship)
    Incentivized
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    ScreenShots

    Rev.com (Rev) Screenshots

    Screenshot of Workspaces are shared file libraries in the Rev account that can be organized by projects, departments, or anything else. Authorized Users of Workspaces can collaborate with their team to edit and share files, place new orders, and update project status. Team members can be a part of as many Workspaces as they’d like.Screenshot of Rev's web-based transcription editor makes reviewing transcripts easier. The user can listen along with the audio, make edits, highlight, adjust speaker labels, and even take notes. Users can also share the edited version with others so that a team can view and make edits in real-time. Once reviewing and editing is completed, the user can download the transcript directly from within the editor.Screenshot of Rev Pro Usage Dashboards enable account owners and managers to make better business decisions with less effort through a self-serve view of the most important usage data. Dashboards are organized into two primary sections: Usage and Turnaround time performanceScreenshot of A web-based caption editor where the user can make edits to the caption groups while the video plays. The edited version can be shared so teams can view and make edits in real-time.Screenshot of www.rev.com