RingCentral Contact Center vs. Squaretalk
RingCentral Contact Center vs. Squaretalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A | |
Squaretalk | N/A | Squaretalk (formerly Axiom) is a business communication and workflow optimization platform geared for inbound customer support and sales teams. Through integrations, Squaretalk aims to give BPOs all the tools they need to provide personalized service to clients worldwide, leveraging remote workers’ power by enabling them to work from anywhere. | N/A |
RingCentral Contact Center | Squaretalk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RingCentral Contact Center | Squaretalk | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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RingCentral Contact Center | Squaretalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingCentral Contact Center | Squaretalk | |
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Likelihood to Recommend | 8.3 (19 ratings) | 8.4 (2 ratings) |
Likelihood to Renew | 7.0 (4 ratings) | - (0 ratings) |
Usability | 8.7 (3 ratings) | - (0 ratings) |
Support Rating | 6.3 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
RingCentral Contact Center | Squaretalk | |
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Likelihood to Recommend | RingCentral | Squaretalk |
Pros | RingCentral | Squaretalk |
Cons | RingCentral | Squaretalk No answers on this topic |
Likelihood to Renew | RingCentral | Squaretalk No answers on this topic |
Usability | RingCentral | Squaretalk No answers on this topic |
Support Rating | RingCentral | Squaretalk No answers on this topic |
Implementation Rating | RingCentral | Squaretalk No answers on this topic |
Alternatives Considered | RingCentral | Squaretalk No answers on this topic |
Return on Investment | RingCentral | Squaretalk |
ScreenShots |