Likelihood to Recommend Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over
Google Meet or Zoom.
Read full review Low-bandwidth environments seemed to prefer Google Hangout.
Read full review Pros Awesome for managing several sets of panelists Very easy to manage event attendees Love the chat functionality during the events, enabling the audience to connect with each other Hugely simple for anyone with little tech knowledge to design and run an event Cost effective for the volume of events we run, where we need scale and quality Live streaming an event is also very well catered for Branding across the platform is simple to implement Read full review Registration page On-site technical help Read full review Cons The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests. I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are. Read full review Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes. Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case. Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia. Read full review Likelihood to Renew We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.
Read full review Usability I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Read full review Support Rating For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review Alternatives Considered We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Read full review Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.
Read full review Return on Investment Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees. The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event. Read full review in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity. Read full review ScreenShots