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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rithum

    Score6.2 out of 10
    N/ARithum is a commerce network that helps brands, suppliers, and retailers work together to deliver connected e-commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize channel operations, and scale product offerings.N/A

    SPS Commerce

    Score7 out of 10
    N/ASPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A

    Zentail

    Score10 out of 10
    N/AZentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
    Pricing
    RithumSPS CommerceZentail
    Editions & Modules
    No answers on this topic
    No answers on this topic
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    Offerings
    Pricing Offerings
    RithumSPS CommerceZentail
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details——All plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
    More Pricing Information
    Community Pulse
    RithumSPS CommerceZentail
    Considered Multiple Products
    Rithum
    Chose Rithum
    I have learned my lesson and will never deal with ChannelAdvisor again. I am madder that I wasted a year of my life over this. I should have researched more, but they pushed me harder and harder to sign up.
    Incentivized
    SPS Commerce
    No answer on this topic
    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    36%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    40%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    45%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    30%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    33%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Best Alternatives
    RithumSPS CommerceZentail
    Small Businesses
    No answers on this topic
    No answers on this topic
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Apache Camel
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    TIBCO B2B Integration Solution
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    RithumSPS CommerceZentail
    Likelihood to Recommend
    1.0
    (11 ratings)
    1.0
    (13 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    6.2
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    RithumSPS CommerceZentail
    Likelihood to Recommend
    Rithum
    Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
    Incentivized
    Read full review
    SPS Commerce
    When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
    Incentivized
    Read full review
    Pros
    Rithum
    • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
    • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
    • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
    • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
    • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
    Incentivized
    Read full review
    SPS Commerce
    • We can easily create and send order confirmations.
    • We respond to the corresponding receiving departments with timely and accurate ASN's.
    • Once the order has shipped, customer service utilizes the invoicing function.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
    • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
    Incentivized
    Read full review
    Cons
    Rithum
    • Lack of customization, documentation, tutorials, support for the premium webstore
    • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
    • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
    • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
    Read full review
    SPS Commerce
    • We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
    • Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
    • We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
    • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
    Incentivized
    Read full review
    Likelihood to Renew
    Rithum
    Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
    Read full review
    SPS Commerce
    If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Support Rating
    Rithum
    No answers on this topic
    SPS Commerce
    Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Implementation Rating
    Rithum
    Better control of scope between the resources on both sides involved would allow for better change management.
    Read full review
    SPS Commerce
    No answers on this topic
    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Alternatives Considered
    Rithum
    Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
    Incentivized
    Read full review
    SPS Commerce
    In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Return on Investment
    Rithum
    • This is an expensive tool that takes time to implement properly. You have to be ready to absorb costs and in downtime not selling.
    • Once set up well, it has some advantages that help with sale increases and fewer headaches.
    • We now use the same amount of people but have absorbed about 25% more business coming in.
    Incentivized
    Read full review
    SPS Commerce
    • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
    • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
    • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
    Incentivized
    Read full review
    ScreenShots

    SPS Commerce Screenshots

    Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.