Rivermate vs. TriNet HR Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rivermate
Score 0.0 out of 10
N/A
Rivermate is a payroll management solution offered by an Employer of Record service provider to make it simple for companies and businesses to handle onboarding, payouts, benefits, and compliance for their remote employees around the world. It lets users hire, onboard, and engage with full-time, part-time, or contract or project-based employees in other countries or states without managing all associated labor, legal, and regulatory requirements. The user can set up and run payroll…
$199
per month per user
TriNet HR Plus
Score 6.1 out of 10
N/A
HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.
$10
per month
Pricing
RivermateTriNet HR Plus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RivermateTriNet HR Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$8 per employee per month
Additional Details
More Pricing Information
Community Pulse
RivermateTriNet HR Plus
Features
RivermateTriNet HR Plus
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.6
136 Ratings
20% below category average
Employee demographic data00 Ratings6.5112 Ratings
Employment history00 Ratings7.5106 Ratings
Job profiles and administration00 Ratings6.0106 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
Organizational charting00 Ratings5.5120 Ratings
Organization and location management00 Ratings7.0123 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
7.2
121 Ratings
12% below category average
Pay calculation00 Ratings8.0104 Ratings
Support for external payroll vendors00 Ratings6.052 Ratings
Off-cycle/On-Demand payment00 Ratings7.066 Ratings
Benefit plan administration00 Ratings7.5109 Ratings
Direct deposit files00 Ratings7.5104 Ratings
Salary revision and increment management00 Ratings7.597 Ratings
Reimbursement management00 Ratings7.068 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.5
119 Ratings
23% below category average
Approval workflow00 Ratings6.5117 Ratings
Balance details00 Ratings6.0115 Ratings
Annual carry-forward and encashment00 Ratings7.095 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.9
135 Ratings
17% below category average
View and generate pay and benefit information00 Ratings7.5129 Ratings
Update personal information00 Ratings8.0135 Ratings
View company policy documentation00 Ratings7.0122 Ratings
Employee recognition00 Ratings4.566 Ratings
View job history00 Ratings7.5104 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
7.0
23 Ratings
13% below category average
Tracking of all physical assets00 Ratings7.023 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.3
108 Ratings
18% below category average
Report builder00 Ratings6.0104 Ratings
Pre-built reports00 Ratings7.5106 Ratings
Ability to combine HR data with external data00 Ratings5.567 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.5
115 Ratings
21% below category average
New hire portal00 Ratings7.5114 Ratings
Manager tracking tools00 Ratings5.594 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
2.8
44 Ratings
97% below category average
Corporate goal setting00 Ratings3.140 Ratings
Individual goal setting00 Ratings3.143 Ratings
Line-of sight-visibility00 Ratings2.138 Ratings
Performance tracking00 Ratings3.140 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
6.5
61 Ratings
19% below category average
Performance plans00 Ratings6.558 Ratings
Performance improvement plans00 Ratings6.054 Ratings
Review status tracking00 Ratings6.056 Ratings
Review reminders00 Ratings7.056 Ratings
Multiple review frequency00 Ratings7.052 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
4.2
25 Ratings
60% below category average
Create succession plans/pools00 Ratings2.021 Ratings
Candidate ranking00 Ratings5.623 Ratings
Candidate search00 Ratings4.525 Ratings
Candidate development00 Ratings4.524 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rivermate
-
Ratings
TriNet HR Plus
5.4
29 Ratings
35% below category average
Job Requisition Management00 Ratings5.122 Ratings
Company Website Posting00 Ratings6.118 Ratings
Publish to Social Media00 Ratings5.116 Ratings
Job Search Site Posting00 Ratings5.118 Ratings
Duplicate Candidate Prevention00 Ratings5.021 Ratings
Applicant Tracking00 Ratings5.720 Ratings
Notifications and Alerts00 Ratings5.526 Ratings
Best Alternatives
RivermateTriNet HR Plus
Small Businesses
Justworks
Justworks
Score 6.9 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Justworks
Justworks
Score 6.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises

No answers on this topic

PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RivermateTriNet HR Plus
Likelihood to Recommend
-
(0 ratings)
6.5
(145 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(11 ratings)
Usability
-
(0 ratings)
6.5
(36 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
8.5
(4 ratings)
Support Rating
-
(0 ratings)
8.8
(42 ratings)
Implementation Rating
-
(0 ratings)
9.1
(4 ratings)
Configurability
-
(0 ratings)
8.8
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
8.9
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
RivermateTriNet HR Plus
Likelihood to Recommend
Rivermate
No answers on this topic
TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Read full review
Pros
Rivermate
No answers on this topic
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Cons
Rivermate
No answers on this topic
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
Rivermate
No answers on this topic
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Read full review
Usability
Rivermate
No answers on this topic
TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
Rivermate
No answers on this topic
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
Read full review
Performance
Rivermate
No answers on this topic
TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Read full review
Support Rating
Rivermate
No answers on this topic
TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
Rivermate
No answers on this topic
TriNet
Can't really say just because I would not know.
Read full review
Online Training
Rivermate
No answers on this topic
TriNet
It went through successfully.
Read full review
Implementation Rating
Rivermate
No answers on this topic
TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
Read full review
Alternatives Considered
Rivermate
No answers on this topic
TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
Rivermate
No answers on this topic
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Read full review
Return on Investment
Rivermate
No answers on this topic
TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
Read full review
ScreenShots

Rivermate Screenshots

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TriNet HR Plus Screenshots

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