What users are saying about
2 Ratings
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110 Ratings
2 Ratings
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Score 10 out of 100

VNC Connect

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110 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

RPort

If you are looking for an alternative to TeamViewer--a very secure tool with very little hassle to set up--this is it.
Rafal Fusik | TrustRadius Reviewer

VNC Connect

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Michael Eberhard | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

RPort
9.9
VNC Connect
7.5
Screen sharing
RPort
10.0
VNC Connect
9.4
File transfer
RPort
10.0
VNC Connect
8.4
Instant message
RPort
10.0
VNC Connect
8.3
Over-the-Internet remote session
RPort
10.0
VNC Connect
8.9
Initiate remote control from mobile
RPort
9.5
VNC Connect
8.8
Remote management of servers & workstations
RPort
10.0
VNC Connect
4.7
Centralized management dashboard
RPort
9.5
VNC Connect
8.0
Annotations
RPort
10.0
VNC Connect
5.3
Multi-platform remote control
RPort
10.0
VNC Connect
8.7
Secure remote access with Smart Card authentication
RPort
VNC Connect
7.0
Access to sleeping/powered-off computers
RPort
VNC Connect
6.0
Session record
RPort
VNC Connect
7.0
Monitoring and Alerts
RPort
VNC Connect
7.0

Pros

RPort

  • Very secure and open source
  • No need for VPN and chained SSH connections
  • Its got a very nicely designed UI
  • Developers are adding a new features
Rafal Fusik | TrustRadius Reviewer

VNC Connect

  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Paul Li | TrustRadius Reviewer

Cons

RPort

  • I'd love to be able to save the output of commands/scripts executed
  • "Whats new in this release" feature
Rafal Fusik | TrustRadius Reviewer

VNC Connect

  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

RPort

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Anonymous | TrustRadius Reviewer

Usability

RPort

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Anonymous | TrustRadius Reviewer

Support Rating

RPort

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 4 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Anonymous | TrustRadius Reviewer

Online Training

RPort

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley | TrustRadius Reviewer

Implementation Rating

RPort

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 4 answers
No problem at all, love the product.
Michael Mei | TrustRadius Reviewer

Alternatives Considered

RPort

We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.
Rafal Fusik | TrustRadius Reviewer

VNC Connect

VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Anonymous | TrustRadius Reviewer

Return on Investment

RPort

  • It speeds up my work
Rafal Fusik | TrustRadius Reviewer

VNC Connect

  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
William Waks | TrustRadius Reviewer

Screenshots

Pricing Details

RPort

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

RPort Editions & Modules

Edition
Open-Source Edition$0
  1. none
Additional Pricing Details
Free and open-source, MIT License

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VNC Connect Editions & Modules

Edition
Professional - Device Access$3.391
Enterprise - Device Access$4.591
Enterprise - Instant Support$33.492
Professional - Instant Support$16.992
  1. per remote computer per month
  2. per named technician per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

RPort
10.0
VNC Connect
8.8

Likelihood to Renew

RPort
VNC Connect
8.0

Usability

RPort
VNC Connect
8.0

Support Rating

RPort
VNC Connect
8.0

Online Training

RPort
VNC Connect
7.0

Implementation Rating

RPort
VNC Connect
8.0

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