SafeOpt vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SafeOpt
Score 7.0 out of 10
N/A
AddShoppers provides social log in solutions to online merchants. Some key features include: Automated Email Responses, Dynamic Content, and Lead Segmentation.
$0
Up to 5,000 Monthly Uniques
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
SafeOptSlack
Editions & Modules
Pro
$17
Per each 5,000 Monthly Uniques
Enterprise
$500+
Priced based on usage
Community
Up to 5,000 Monthly Uniques
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
SafeOptSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 per brandNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SafeOptSlack
Features
SafeOptSlack
Project Management
Comparison of Project Management features of Product A and Product B
SafeOpt
-
Ratings
Slack
7.9
625 Ratings
2% above category average
Task Management00 Ratings7.7428 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings7.8361 Ratings
Workflow Automation00 Ratings8.1394 Ratings
Mobile Access00 Ratings9.4598 Ratings
Search00 Ratings8.3605 Ratings
Visual planning tools00 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
SafeOpt
-
Ratings
Slack
8.8
633 Ratings
9% above category average
Chat00 Ratings9.6632 Ratings
Notifications00 Ratings8.8629 Ratings
Discussions00 Ratings9.2617 Ratings
Surveys00 Ratings8.1410 Ratings
Internal knowledgebase00 Ratings7.8409 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SafeOpt
-
Ratings
Slack
8.4
600 Ratings
5% above category average
Versioning00 Ratings8.2324 Ratings
Video files00 Ratings8.3538 Ratings
Audio files00 Ratings8.5525 Ratings
Document collaboration00 Ratings8.0426 Ratings
Access control00 Ratings8.3409 Ratings
Advanced security features00 Ratings8.3360 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings
Device sync00 Ratings9.0452 Ratings
Best Alternatives
SafeOptSlack
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SafeOptSlack
Likelihood to Recommend
8.0
(1 ratings)
9.2
(626 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(25 ratings)
Usability
-
(0 ratings)
9.0
(248 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(68 ratings)
Implementation Rating
-
(0 ratings)
8.7
(5 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.2
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SafeOptSlack
Likelihood to Recommend
AddShoppers
It [AddShoppers Social Login] is well suited for those who are looking to grow their business and able to target the] right customers who visit their websites. They also provide tons of tools and templates to work with. Their email marketing tool will also help to grow [the] customer base very much. They [AddShoppers Social Login is] also very good at creating brand awareness by running multiple campaigns. The customer service which they have is remarkable.
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Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
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Pros
AddShoppers
  • Easy to implement and work with.
  • Excellent customer support with lots of creative ideas.
  • What they promise is what they do .
  • They [are] able to increase website conversion rate thereby it increase[s] our sales.
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Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
AddShoppers
  • [The] dashboard has a limited number of details where we [are not] able to fetch for what we need.
  • Social sharing could have been much better.
  • Sometimes it does slow down our sites when we install their widget, but having [the] best customer support helps us to overcome this issue.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
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Likelihood to Renew
AddShoppers
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Usability
AddShoppers
No answers on this topic
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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Reliability and Availability
AddShoppers
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
AddShoppers
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
AddShoppers
No answers on this topic
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Implementation Rating
AddShoppers
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
AddShoppers
We never used [any] other product for our marketing purpose. We thought of giving a try to improve our sales and increase our brand awareness. We never regret of choosing this as our priority. They always backup us with their customer support with great ideas and plans which is very effective to improve our sales.
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Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Return on Investment
AddShoppers
  • I see only positive impact when started using it.
  • It increased our organic sales in short period of time.
  • Brand awareness was done properly.
  • We are able to focus on right customer at right time.
  • Only thing they need to improve is their dashboard feature.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots