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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage 100 Contractor

    Score5.2 out of 10
    N/ASage 100 Contractor is a construction accounting and project management software. It is intended to provide primary accounting and other management capabilities across a construction project lifecycle, including estimating, service management, and reporting.N/A

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    Sage 100 ContractorServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    Sage 100 ContractorServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Sage 100 ContractorServiceTitan
    Considered Both Products
    Sage
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    33%
    Implementation went as expected
    2 Answers
    Features
    Sage 100 ContractorServiceTitan
    Human Resource Management
    Comparison of Human Resource Management features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    3.7
    4 Ratings
    62% below category average
    ServiceTitan
    -
    Ratings
    Employee demographic data2.83 Ratings00 Ratings
    Employment history3.14 Ratings00 Ratings
    Job profiles and administration4.54 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.03 Ratings00 Ratings
    Organizational charting1.53 Ratings00 Ratings
    Organization and location management3.04 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)3.03 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    5.8
    4 Ratings
    16% below category average
    ServiceTitan
    -
    Ratings
    Pay calculation3.34 Ratings00 Ratings
    Support for external payroll vendors9.63 Ratings00 Ratings
    Off-cycle/On-Demand payment7.82 Ratings00 Ratings
    Benefit plan administration2.82 Ratings00 Ratings
    Direct deposit files4.63 Ratings00 Ratings
    Salary revision and increment management9.82 Ratings00 Ratings
    Reimbursement management2.83 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    8.0
    2 Ratings
    16% above category average
    ServiceTitan
    -
    Ratings
    Tracking of all physical assets8.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    7.3
    5 Ratings
    5% below category average
    ServiceTitan
    -
    Ratings
    Dashboards6.95 Ratings00 Ratings
    Standard reports8.35 Ratings00 Ratings
    Custom reports4.75 Ratings00 Ratings
    Data exportability9.35 Ratings00 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    5.3
    7 Ratings
    36% below category average
    ServiceTitan
    -
    Ratings
    Plan distribution & viewing9.02 Ratings00 Ratings
    Plan markups & sharing8.02 Ratings00 Ratings
    Issue tracking & punchlists3.03 Ratings00 Ratings
    Jobsite reports4.36 Ratings00 Ratings
    Document sharing5.24 Ratings00 Ratings
    RFI tools3.03 Ratings00 Ratings
    Collaboration & approvals8.02 Ratings00 Ratings
    Mobile app1.52 Ratings00 Ratings
    Submittal design and management1.02 Ratings00 Ratings
    Checklists8.01 Ratings00 Ratings
    Meeting Minutes7.01 Ratings00 Ratings
    Specifications8.02 Ratings00 Ratings
    Change orders3.54 Ratings00 Ratings
    Estimating
    Comparison of Estimating features of Sage 100 Contractor and ServiceTitan
    Feature
    Sage 100 Contractor
    3.5
    5 Ratings
    73% below category average
    ServiceTitan
    -
    Ratings
    Takeoff tools1.32 Ratings00 Ratings
    Job costing3.35 Ratings00 Ratings
    Cost databases5.95 Ratings00 Ratings
    Cost calculator4.35 Ratings00 Ratings
    Bid creation2.52 Ratings00 Ratings
    Best Alternatives
    Sage 100 ContractorServiceTitan
    Small Businesses
    CMiC Construction Platform
    Score7.5 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Autodesk Build
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Revit
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage 100 ContractorServiceTitan
    Likelihood to Recommend
    5.2
    (9 ratings)
    3.5
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.2
    (3 ratings)
    4.1
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Sage 100 ContractorServiceTitan
    Likelihood to Recommend
    Sage
    If you want a SQL-based ERP, this is a great solution. You can host it locally or on a cloud-based SQL instance. If you want a more modern, browser and cloud-based system, Sage 100 Contractor will not work.
    Incentivized
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    Sage
    • Sage integrates very well with our field time tracking software called Exaktime. We import the start/end time card data that includes job costs directly to the PR module which greatly reduces the time it takes to process payroll.
    • Sage 100 C payroll calculations and WC/GL overhead calculations are easy to use and understand. The WC/GL overhead calculations are posted to project costs in real-time allowing for accurate total cost reporting of the project.
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    Sage
    • Software maybe be too complicated for smaller contractors
    • The dashboard information my be a bit much for some users
    • Still an on premise software without a cloud option
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    The cost of Sage 100 Contractor software is relatively inexpensive compared to some higher-priced options like Foundation and Microsoft Dynamics GP. But more importantly, the cost of implementing new software is costly. Implementation costs include testing and training. There are also risks involved with switching software such as missing data after conversion. Plus, there are always some unknown downsides to switching that are not apparent until the switch is made such as perceived capabilities that really don't exist. For these reasons, we will likely stay with Sage 100 Contractor for a long time. If we grow (say double) in size, we would consider other options.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Usability
    Sage
    In the end there are tons of other products that are much better. Time cards don't work, we needed an external software to track this for employees. Estimation is cumbersome, we just used Excel. Payroll was ok, but didn't do employee taxes correctly when they make a certain amount for some reason. Overall, it's a bad product.
    Incentivized
    Read full review
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Support Rating
    Sage
    If we ever have issues with Sage 100, the live chat is an awesome tool. However, most of our live chat inquiries are not because of the issues we have, but more for us to better understand how we are supposed to use the software. Sometimes we ask ourselves "what if we" and if we need guidance, the live chat will provide us with the answers or resources to figure out what we need. They always follow up to ensure the problems we encounter have been fixed. If our issue is an indicator of an upgrade that could be made, Sage 100 C offers a way to submit the idea for review and improvement of the software.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Alternatives Considered
    Sage
    I have use Sage 50, Sage 90, Peachtree Quantum, QuickBooks, Great Plains. They are all good for what they can do. Sage 100 Contractor is the best at what it does. It's a good fit.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Return on Investment
    Sage
    • It has cut down on accounting personnel and made the cost more effective in that department.
    • It allows for more company wide visibility on all jobs.
    Incentivized
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board