Sage 100 vs. Sage 50 vs. Synder

Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.

Incentivized

Sage 50 Accounts is well-suited for small to medium-sized enterprises, where there is a moderate number of expenses and invoices that need processing, typically by a company with a smaller finance team. Sage 50 is probably less suitable for a large organisation that needs to handle a higher volume of transactions and manage significant stock levels.

Incentivized

After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews." UPDATE: After submitting negative reviews, I recieved an email from elevated customer support teammate named "Renata" who asked pertintent questions about my cancelation. She reviewed and made an exception based on our circumstances and adjusted my annual plan to a monthly plan and processed a refund.

• Simple to implement and use. Operation very intuitive so new employees are quickly trained.
• It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
• Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
• Scalable plenty of room to grow as the business grows without being bloated.
• Pricing is very reasonable.

Incentivized

• We can build "templates" for recurrent charges/invoices. This saves some time and also ensures that we always use the right accounting rubric.
• A lot of additional information can be filled out such as client information (name, address, ...) which makes the software a little more complete.
• If you don't need an updated version every year (my case) then the software is not too expensive. The pro version that I'm using was just a little over $300.
• I really like the banking statement consolidation which allows you to ensure you got the right information registered.

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• sync paypal and Stripe
• Quick links to receive payments

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• Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
• Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.

Incentivized

• Sage 50 could use some improvement in the Invoicing Module to allow for more flexibility in the design of the Invoice fields. The report customization tools could use some upgrading for easier use.
• Fixed assets management module needs to be included with unlimited number of fixed assets.

• Add more payment gateways

Incentivized

I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.

Incentivized

I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.

Incentivized

Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.

Incentivized

I think Sage 50 is a trusted product and is reliable from a product delivery and support perspective. They have deep domain expertise in the non-profit space and should be a consideration for new non-profit startups or existing non-profits looking to migrate from other platforms. Overall, I believe that Sage 50 does many things well with few limitations.

Incentivized

Easy initial setup

Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.

Incentivized

They were very knowledgeable of the product, understood my timeline was limited for a software issue and allowed me to get back to my day to day work. The dial into your computer is great so you can monitor what they are doing and learn some tricks yourself

Never had issues and support is super fast. They even call you if you get stuck on something

Incentivized

We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.

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We implemented Sage 50 Premium Accounting in house, not using any third party or professional service. It was a relatively trouble free process, but can be tricky. Just read all instructions carefully, especially if you need to load the program on a network with more than one user

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I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great

Incentivized

As we did the conversion almost 10 years ago it is hard to answer this question. At the time it was the ease of being able to produce both cash and accrual financial statements and reporting that led us to pick Sage

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I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.

• Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
• Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).

Incentivized

• Sage definitely needs to do a better job with customer service. I have had to use them only a handful of times and it was not a great experience but not the worse I've seen. They didn't make us a priority and I felt that they didn't have a sense of urgency. They did address my lack of satisfaction and I can see that they are at least aware of the issues and they are trying to correct them.
• Sage is exactly what we need in my current organization and I wouldn't change it for another system. I have used quite a few in my lifetime and I would say that it fits our needs.

• Organize my payments
• Not worrying about payments getting registered

Incentivized