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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Tungsten Power PDF

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    Sage CRMTungsten Power PDF
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    Sage CRMTungsten Power PDF
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    Sage CRMTungsten Power PDF
    Considered Both Products
    Sage
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    98%
    Would buy again
    609 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    99%
    Delivers good value for the price
    599 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    607 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    96%
    Lived up to sales and marketing promises
    545 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    97%
    Implementation went as expected
    577 Answers
    Features
    Sage CRMTungsten Power PDF
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Tungsten Power PDF
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Tungsten Power PDF
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Tungsten Power PDF
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Tungsten Power PDF
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Tungsten Power PDF
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Tungsten Power PDF
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Tungsten Power PDF
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Tungsten Power PDF
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Tungsten Power PDF
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Tungsten Power PDF
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    PDF Editors
    Comparison of PDF Editors features of Sage CRM and Tungsten Power PDF
    Feature
    Sage CRM
    -
    Ratings
    Tungsten Power PDF
    9.1
    52 Ratings
    5% above category average
    Edit Text and Images00 Ratings8.150 Ratings
    Merge or Split PDFs00 Ratings9.952 Ratings
    Add Annotations00 Ratings9.447 Ratings
    Text Recognition (OCR)00 Ratings8.043 Ratings
    Page Management00 Ratings8.445 Ratings
    Form Creation and Editing00 Ratings8.942 Ratings
    Secure PDFs00 Ratings9.940 Ratings
    Convert to Different Formats00 Ratings9.647 Ratings
    Comment and Review Tools00 Ratings9.346 Ratings
    Undo and Redo Actions00 Ratings9.747 Ratings
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    Oracle Sales
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    User Ratings
    Sage CRMTungsten Power PDF
    Likelihood to Recommend
    8.9
    (28 ratings)
    9.5
    (623 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    9.2
    (112 ratings)
    Usability
    8.9
    (11 ratings)
    8.2
    (47 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (13 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (13 ratings)
    Support Rating
    7.9
    (8 ratings)
    9.7
    (443 ratings)
    In-Person Training
    7.0
    (1 ratings)
    3.6
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.1
    (33 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    User Testimonials
    Sage CRMTungsten Power PDF
    Likelihood to Recommend
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF has been very helpful when needing to perform quality control on scanned documents. It has allowed me to check if the quality of the document is up to records management standards and make minor edits to fix small errors. It has also been helpful removing specific names from documents for privacy reasons. I have found it to be less helpful when dealing with primarily image-based PDFs, as there is limited image-editing capabilities.
    Incentivized
    Read full review
    Pros
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • No bloatware or unnecessary features, obnoxious update requests, or really anything that would stop you from doing what you need to do - read/edit a PDF. This is the major advantage over many competitors.
    • Opens fast, with intuitive navigation and features; great for reading and annotating PDFs. Exporting and rearranging pages is also very smooth.
    • Signing is a little unintuitive, but I believe it is reasonably done here.
    • The PDF is not a file type that is intended to be directly edited. Thus, all PDF editors are clunky. This is no different, but simple tasks like adding text on top of the document, adding comments, or highlighting are relatively smooth.
    Incentivized
    Read full review
    Cons
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Filling in your own signature in PDF Forms is hard to understand and needs more features (such as uploading your own signature as a PNG, etc.).
    • Creating your own formula and understanding field names, logic, values, etc., is quite hard; it is NOT intuitive at all. Needs to be improved!
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
    Incentivized
    Read full review
    Usability
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    No answers on this topic
    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
    Incentivized
    Read full review
    Performance
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
    Read full review
    Support Rating
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I have contacted support a total of three times; once for installation support, twice for software support. I received contact back on my requests within four hours each time. Support was professional and supportive and quickly answered my questions/resolved my issues. I also emailed support a separate time to suggest software upgrades and receive a personal response within 24 hours. Very appreciative.
    Incentivized
    Read full review
    In-Person Training
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
    Incentivized
    Read full review
    Online Training
    Sage
    No answers on this topic
    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
    Read full review
    Implementation Rating
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Tungsten Automation formerly Kofax
    In my opinion, there is no comparison. Tungsten Power PDF is by far so much better than AA. And for the cost? Tungsten Power PDF is a one time charge, AA charges monthly and is much more costly! I always recommend Tungsten Power PDF!
    Incentivized
    Read full review
    Scalability
    Sage
    No answers on this topic
    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
    Read full review
    Return on Investment
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • I save hundreds every month by not sending documents to outside editors.
    • On a monthly basis, I have received files that would be very limited in use, but the PDF software allows me to work with them, saving hours of human power otherwise wasted.
    • The software is worth the money, but it can be more competitively priced.
    Incentivized
    Read full review
    ScreenShots

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view