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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Visier People

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Visier aims to give organizations a "Workforce AI Edge:" A set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate employee productivity, and win by adapting to change faster. The company offers people analytics, workforce planning, and compensation allocation. All Visier technology is underpinned by its Real-time People Data Platform, which uses AI to unlock the business-transforming potential of people data, work data, and the fusion…N/A
    Pricing
    Sage CRMVisier People
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage CRMVisier People
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.—
    More Pricing Information
    Features
    Sage CRMVisier People
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Visier People
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Visier People
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Visier People
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Visier People
    Feature
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Visier People
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Visier People
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Visier People
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and Visier People
    Feature
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Visier People
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Visier People
    Feature
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Visier People
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Visier People
    Feature
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Visier People
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Visier People
    Feature
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Visier People
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    Workforce Analytics
    Comparison of Workforce Analytics features of Sage CRM and Visier People
    Feature
    Sage CRM
    -
    Ratings
    Visier People
    8.0
    50 Ratings
    6% below category average
    Automated data collection00 Ratings8.750 Ratings
    Data analysis00 Ratings8.750 Ratings
    Data integration00 Ratings8.650 Ratings
    Predictive analytics00 Ratings5.743 Ratings
    Benchmarking00 Ratings6.749 Ratings
    Report designer00 Ratings8.750 Ratings
    Pre-built content00 Ratings8.350 Ratings
    Data management00 Ratings8.748 Ratings
    Self-service insights00 Ratings8.048 Ratings
    Best Alternatives
    Sage CRMVisier People
    Small Businesses
    Salesflare
    Score10 out of 10
    ActivTrak
    Score8.6 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Workday Prism Analytics
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage CRMVisier People
    Likelihood to Recommend
    8.9
    (28 ratings)
    8.7
    (52 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    9.1
    (2 ratings)
    Usability
    8.9
    (11 ratings)
    8.7
    (9 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Sage CRMVisier People
    Likelihood to Recommend
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Visier
    Visier People is well-suited for organizations that require the ability to record thorough information on analytics of the company, and to have the change of measuring training's productivity impact. The software isn't well-suited for those who tend to feature a lot of models into the software as the platform doesn't record/support most models, so some data isn't able to be recorded.
    Incentivized
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    Pros
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
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    Visier
    • The database is very complete and detailed, thus being able to enhance a deep analysis of each user.
    • The Visier dashboard is extremely attractive and friendly, helping staff understand every detail of the analyzes conducted on the company's workforce.
    • Despite not being a great and complete solution to work with HR within this platform, however, data can be shared to exchange information between the head of each department of the company and HR staff and to speed up the analysis process and determine what to do with a low-performing employee.
    • It excellently determines the productivity of each employee and also determines risk by monitoring patterns and behavior.
    Incentivized
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    Cons
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
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    Visier
    • Visier is a people analytics tool, so all data points are tied to employees. It can be difficult to analyze data points that aren't tied to employees (e.g., certain job data) since the data is driven by people metrics.
    • Visier releases updates quarterly. While this cadence does provide room for updates and enhances to be implemented in the tool throughout the year, other software providers operate on a more continuous update schedule.
    Incentivized
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    Likelihood to Renew
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Visier
    It is a software with great resources, it increases the possibility that the entire workforce is productive, it gives us quick answers, it is the most powerful workforce analysis software that exists so far.
    Incentivized
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    Usability
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
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    Visier
    Visier People makes it very easy for all end users to go in and see, pull, or dig in to their data where previously my team would have to pull or schedule a report of the data to each user. It is also very fast in updating charts/analyses when changing or adding filters, which makes the ease of use better. Last, the charts and analyses are very visually appeasing, making users want to use the platform more.
    Incentivized
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    Performance
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Visier
    No answers on this topic
    Support Rating
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
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    Visier
    No answers on this topic
    In-Person Training
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
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    Visier
    No answers on this topic
    Implementation Rating
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
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    Visier
    Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.
    Incentivized
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    Alternatives Considered
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Visier
    Visier People has a user-friendly interface and easy-to-use virtualization as compared to other similar tools available in the market. It also provides multiple prebuild templates for HR and workforce analytics which reduces the time and effort required for manual implementation. It can seamlessly be integrated with other ranges of HR and business systems to make it easier for organizations to centralize the workforce and HR data for analysis.
    Read full review
    Return on Investment
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
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    Visier
    • In one case, we were able to realize a 25% reduction in turnover in a key job group by leveraging the insights we derived from Visier workforce analytics.
    • In one case, we were able to identify key turnover trends that would place a business' strategy at risk (due to the fact that turnover was in revenue-generating roles).
    • In both businesses I've used Visier, we were able to significantly reduce manual reporting (by more than 80%), enabling our data analysts to do more consultative work (vs. query generating work) with HR business partners.
    Incentivized
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    ScreenShots

    Visier People Screenshots

    Screenshot of Visier People: Learning helps make sense of the complex learning landscape.  Visier People helps spot trends in the sea of records from micro-learning and self-sourced learning activities being pursued by a workforce, and gives shape to the thousands of xAPI statements from LRS. The platform centralizes learning records and identifies which sources are producing the most compelling training to understand the full impact of all a workforce's learning activity.Screenshot of Visier People: Organization provides foundational insights for the organization around employee demographics, diversity, organizational structure, starts, and exits - as well as benchmarking against other Visier organizations with Visier Benchmark’s 10 million+ employee records.Screenshot of Visier People: Workforce helps find the optimal balance when an organization is powered by the hourly worker. Unifying labor data - time, pay, safety, productivity - Visier People helps to discover how hours worked, productivity, and employees’ well-being connect together. Users can then take action on insights into absenteeism, case management, overtime, and worker safety.