TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Whova

    Score9.6 out of 10
    N/AWhova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
    Pricing
    Sage CRMWhova
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage CRMWhova
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsTiered pricing is available for multiple users.Whova offers discounts for multi-event packages.
    More Pricing Information
    Features
    Sage CRMWhova
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Whova
    Feature
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Whova
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Whova
    Feature
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Whova
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Whova
    Feature
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Whova
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Whova
    Feature
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Whova
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Whova
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Whova
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Whova
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Whova
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and Whova
    Feature
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Whova
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Whova
    Feature
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Whova
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Whova
    Feature
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Whova
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Whova
    Feature
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Whova
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    8.4
    71 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings7.756 Ratings
    Mobile Application00 Ratings9.070 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.559 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    8.2
    68 Ratings
    2% below category average
    Calendar integration00 Ratings8.650 Ratings
    Meeting initiation00 Ratings8.651 Ratings
    Integrates with social media00 Ratings8.449 Ratings
    Record meetings / events00 Ratings7.131 Ratings
    Slideshows00 Ratings8.236 Ratings
    Event registration00 Ratings8.755 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    8.2
    65 Ratings
    2% below category average
    Live chat00 Ratings7.639 Ratings
    Audience polling00 Ratings8.754 Ratings
    Q&A00 Ratings8.261 Ratings
    Online Events Security
    Comparison of Online Events Security features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    8.8
    42 Ratings
    3% above category average
    User authentication00 Ratings8.939 Ratings
    Participant roles & permissions00 Ratings8.836 Ratings
    Confidential attendee list00 Ratings8.630 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    6.9
    46 Ratings
    20% below category average
    Branding options00 Ratings7.036 Ratings
    Integration to Marketing Automation00 Ratings7.230 Ratings
    Attendee list export00 Ratings6.637 Ratings
    Virtual Event
    Comparison of Virtual Event features of Sage CRM and Whova
    Feature
    Sage CRM
    -
    Ratings
    Whova
    8.2
    82 Ratings
    2% above category average
    Registration, RSVP, and ticketing00 Ratings8.863 Ratings
    Email marketing00 Ratings7.649 Ratings
    Livestreaming00 Ratings7.932 Ratings
    Audience engagement00 Ratings8.871 Ratings
    Event recording00 Ratings8.132 Ratings
    Virtual booths00 Ratings7.023 Ratings
    Networking00 Ratings8.976 Ratings
    Event analytics00 Ratings8.944 Ratings
    Best Alternatives
    Sage CRMWhova
    Small Businesses
    Salesflare
    Score10 out of 10
    Cvent Event Management
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage CRMWhova
    Likelihood to Recommend
    8.9
    (28 ratings)
    9.6
    (276 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    9.1
    (4 ratings)
    Usability
    8.9
    (11 ratings)
    9.6
    (40 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.9
    (8 ratings)
    7.4
    (95 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.1
    (62 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Sage CRMWhova
    Likelihood to Recommend
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Whova
    I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later
    Read full review
    Pros
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Whova
    • facilitated the sharing of research, perspectives, and resources on topics of interest
    • enabled easier connection to new and existing relationships with conference delegates and speakers
    • allowed me to catch up on content I missed due to time conflicts for concurrent sessions
    Read full review
    Cons
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Whova
    • Literature and pictures uploaded but no easy way to download the collection.
    • No easy way to access information after the period after the conference ended.
    • No easy way to access the list of participants and contact information - could be pdf'd.
    • There was a little connectivity issues but not much.
    • Some of the meetings were scheduled while we slept.
    • The cost of using Whova for small meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Whova
    We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
    Read full review
    Usability
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Whova
    Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
    Read full review
    Reliability and Availability
    Sage
    No answers on this topic
    Whova
    We had no availability issues!
    Read full review
    Performance
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Whova
    We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
    Read full review
    Support Rating
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    Whova
    I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
    Read full review
    In-Person Training
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Whova
    No answers on this topic
    Implementation Rating
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Whova
    I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
    Read full review
    Alternatives Considered
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Whova
    We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
    Read full review
    Contract Terms and Pricing Model
    Sage
    No answers on this topic
    Whova
    I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
    Read full review
    Scalability
    Sage
    No answers on this topic
    Whova
    Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
    Read full review
    Return on Investment
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    Whova
    • Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
    • Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!
    Incentivized
    Read full review
    ScreenShots

    Whova Screenshots

    Screenshot of the Mobile Event AppScreenshot of Sponsor & Exhibitor Tools