Salesboom vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesboom
Score 8.5 out of 10
N/A
Salesboom is a cloud-deployed customer relationship management (CRM) software with integrations into Microsoft Outlook and QuickBooks.N/A
Vtiger
Score 8.3 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
SalesboomVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
SalesboomVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Features
SalesboomVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesboom
8.4
2 Ratings
9% above category average
Vtiger
10.0
8 Ratings
26% above category average
Customer data management / contact management9.12 Ratings10.08 Ratings
Workflow management8.22 Ratings10.08 Ratings
Territory management7.92 Ratings00 Ratings
Opportunity management9.12 Ratings10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)7.92 Ratings10.08 Ratings
Contract management7.31 Ratings10.06 Ratings
Quote & order management9.12 Ratings10.06 Ratings
Interaction tracking9.12 Ratings10.06 Ratings
Channel / partner relationship management7.62 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesboom
7.5
2 Ratings
1% above category average
Vtiger
9.5
6 Ratings
24% above category average
Case management7.92 Ratings10.06 Ratings
Call center management7.31 Ratings00 Ratings
Help desk management7.32 Ratings9.06 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesboom
9.1
2 Ratings
19% above category average
Vtiger
10.0
6 Ratings
28% above category average
Lead management9.12 Ratings10.06 Ratings
Email marketing9.12 Ratings10.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesboom
9.0
2 Ratings
17% above category average
Vtiger
10.0
8 Ratings
28% above category average
Task management9.12 Ratings10.06 Ratings
Billing and invoicing management8.82 Ratings10.07 Ratings
Reporting9.12 Ratings10.07 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesboom
8.9
2 Ratings
16% above category average
Vtiger
9.7
7 Ratings
24% above category average
Forecasting9.12 Ratings10.06 Ratings
Pipeline visualization8.82 Ratings10.06 Ratings
Customizable reports8.82 Ratings9.07 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesboom
8.6
2 Ratings
13% above category average
Vtiger
9.3
8 Ratings
20% above category average
Custom fields9.12 Ratings9.08 Ratings
Custom objects8.82 Ratings10.07 Ratings
Scripting environment7.31 Ratings00 Ratings
API for custom integration9.11 Ratings9.06 Ratings
Security
Comparison of Security features of Product A and Product B
Salesboom
8.2
1 Ratings
1% below category average
Vtiger
9.0
8 Ratings
8% above category average
Single sign-on capability7.31 Ratings00 Ratings
Role-based user permissions9.11 Ratings9.08 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesboom
8.0
2 Ratings
10% above category average
Vtiger
10.0
5 Ratings
32% above category average
Social data8.22 Ratings00 Ratings
Social engagement7.92 Ratings10.05 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesboom
8.6
1 Ratings
18% above category average
Vtiger
-
Ratings
Marketing automation9.11 Ratings00 Ratings
Compensation management8.21 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesboom
7.3
2 Ratings
2% below category average
Vtiger
5.0
5 Ratings
40% below category average
Mobile access7.32 Ratings5.05 Ratings
Best Alternatives
SalesboomVtiger
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesboomVtiger
Likelihood to Recommend
8.5
(2 ratings)
10.0
(8 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.2
(1 ratings)
10.0
(2 ratings)
User Testimonials
SalesboomVtiger
Likelihood to Recommend
Salesboom.com
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Read full review
Pros
Salesboom.com
  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review
Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Read full review
Cons
Salesboom.com
  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review
Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Read full review
Usability
Salesboom.com
No answers on this topic
Vtiger
I love this CRM, very user friendly. Not conflict and easy to generate the date for reporting.
Read full review
Support Rating
Salesboom.com
We have a dedicated account manager and support. Whenever we need help we get it.
Read full review
Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Read full review
Alternatives Considered
Salesboom.com
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Read full review
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Read full review
Return on Investment
Salesboom.com
  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Read full review
Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Read full review
ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger