Salesflare vs. Soffront CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesflare
Score 10.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$20
per month
Pricing
SalesflareSoffront CRM
Editions & Modules
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
Offerings
Pricing Offerings
SalesflareSoffront CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
SalesflareSoffront CRM
Features
SalesflareSoffront CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesflare
8.4
17 Ratings
7% above category average
Soffront CRM
7.8
2 Ratings
0% below category average
Customer data management / contact management9.516 Ratings9.02 Ratings
Workflow management9.017 Ratings6.02 Ratings
Territory management5.12 Ratings7.31 Ratings
Opportunity management9.017 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.017 Ratings00 Ratings
Contract management10.01 Ratings00 Ratings
Quote & order management6.12 Ratings00 Ratings
Interaction tracking8.315 Ratings00 Ratings
Channel / partner relationship management8.910 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesflare
8.3
1 Ratings
8% above category average
Soffront CRM
5.0
2 Ratings
42% below category average
Case management9.01 Ratings5.02 Ratings
Call center management7.01 Ratings00 Ratings
Help desk management9.01 Ratings5.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesflare
9.7
15 Ratings
22% above category average
Soffront CRM
9.5
2 Ratings
20% above category average
Lead management9.515 Ratings10.02 Ratings
Email marketing10.014 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesflare
8.3
15 Ratings
8% above category average
Soffront CRM
6.1
2 Ratings
23% below category average
Task management8.515 Ratings8.21 Ratings
Billing and invoicing management8.01 Ratings00 Ratings
Reporting8.215 Ratings4.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesflare
9.2
16 Ratings
18% above category average
Soffront CRM
4.7
2 Ratings
48% below category average
Forecasting8.513 Ratings4.02 Ratings
Pipeline visualization10.016 Ratings6.02 Ratings
Customizable reports9.014 Ratings4.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesflare
8.9
15 Ratings
15% above category average
Soffront CRM
7.0
2 Ratings
9% below category average
Custom fields10.015 Ratings7.02 Ratings
Custom objects10.02 Ratings00 Ratings
API for custom integration6.812 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesflare
8.1
14 Ratings
4% below category average
Soffront CRM
7.0
2 Ratings
18% below category average
Single sign-on capability7.910 Ratings6.02 Ratings
Role-based user permissions8.213 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesflare
6.8
10 Ratings
9% below category average
Soffront CRM
6.0
2 Ratings
21% below category average
Social data6.810 Ratings7.02 Ratings
Social engagement6.810 Ratings5.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesflare
8.4
11 Ratings
12% above category average
Soffront CRM
-
Ratings
Marketing automation7.811 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesflare
8.9
15 Ratings
16% above category average
Soffront CRM
7.0
2 Ratings
8% below category average
Mobile access8.915 Ratings7.02 Ratings
Best Alternatives
SalesflareSoffront CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesflareSoffront CRM
Likelihood to Recommend
9.1
(16 ratings)
7.0
(2 ratings)
Usability
8.8
(14 ratings)
8.0
(1 ratings)
Support Rating
9.0
(9 ratings)
7.0
(1 ratings)
User Testimonials
SalesflareSoffront CRM
Likelihood to Recommend
Salesflare
If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
Read full review
Soffront
Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
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Pros
Salesflare
  • Organization of our clients as well lead and opportunity tracking and management.
  • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
  • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
Read full review
Soffront
  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Read full review
Cons
Salesflare
  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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Soffront
  • Reporting
  • Loyalty features
  • Social media integration
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Usability
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Soffront
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
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Support Rating
Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Soffront
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
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Alternatives Considered
Salesflare
Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
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Soffront
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
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Return on Investment
Salesflare
  • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
  • I like the price point - lots of features for a reasonable price.
Read full review
Soffront
  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Read full review
ScreenShots

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard