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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Square Customers

    Score8.7 out of 10
    N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    Pricing
    SalesflareSquare Customers
    Editions & Modules
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Offerings
    Pricing Offerings
    SalesflareSquare Customers
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnnual billing discounts are available.—
    More Pricing Information
    Community Pulse
    SalesflareSquare Customers
    Considered Both Products
    Salesflare
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    SalesflareSquare Customers
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesflare and Square Customers
    Feature
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Square Customers
    7.1
    4 Ratings
    10% below category average
    Customer data management / contact management9.616 Ratings9.04 Ratings
    Workflow management9.217 Ratings8.13 Ratings
    Territory management5.12 Ratings5.33 Ratings
    Opportunity management9.017 Ratings4.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.017 Ratings9.53 Ratings
    Contract management10.01 Ratings8.04 Ratings
    Quote & order management6.12 Ratings6.94 Ratings
    Interaction tracking8.515 Ratings7.74 Ratings
    Channel / partner relationship management9.210 Ratings5.83 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesflare and Square Customers
    Feature
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Square Customers
    6.8
    2 Ratings
    12% below category average
    Case management9.01 Ratings7.32 Ratings
    Call center management7.01 Ratings6.82 Ratings
    Help desk management9.01 Ratings6.32 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesflare and Square Customers
    Feature
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Square Customers
    8.9
    2 Ratings
    14% above category average
    Lead management9.415 Ratings8.92 Ratings
    Email marketing10.014 Ratings8.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesflare and Square Customers
    Feature
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Square Customers
    7.9
    3 Ratings
    3% above category average
    Task management8.615 Ratings5.73 Ratings
    Billing and invoicing management8.01 Ratings9.53 Ratings
    Reporting8.415 Ratings8.43 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesflare and Square Customers
    Feature
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Square Customers
    8.7
    2 Ratings
    13% above category average
    Forecasting8.813 Ratings8.02 Ratings
    Pipeline visualization10.016 Ratings9.02 Ratings
    Customizable reports8.814 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of Salesflare and Square Customers
    Feature
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Square Customers
    6.9
    2 Ratings
    10% below category average
    Custom fields10.015 Ratings3.72 Ratings
    Custom objects10.02 Ratings00 Ratings
    API for custom integration6.812 Ratings10.01 Ratings
    Scripting environment00 Ratings7.01 Ratings
    Security
    Comparison of Security features of Salesflare and Square Customers
    Feature
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Square Customers
    9.5
    3 Ratings
    12% above category average
    Single sign-on capability8.210 Ratings10.01 Ratings
    Role-based user permissions8.513 Ratings9.03 Ratings
    Social CRM
    Comparison of Social CRM features of Salesflare and Square Customers
    Feature
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Square Customers
    6.6
    2 Ratings
    13% below category average
    Social data6.910 Ratings6.32 Ratings
    Social engagement6.910 Ratings6.82 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesflare and Square Customers
    Feature
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Square Customers
    6.0
    1 Ratings
    23% below category average
    Marketing automation8.411 Ratings10.01 Ratings
    Compensation management9.01 Ratings2.01 Ratings
    Platform
    Comparison of Platform features of Salesflare and Square Customers
    Feature
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Square Customers
    9.0
    3 Ratings
    17% above category average
    Mobile access9.015 Ratings9.03 Ratings
    Best Alternatives
    SalesflareSquare Customers
    Small Businesses
    Salesmate
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SalesflareSquare Customers
    Likelihood to Recommend
    10.0
    (17 ratings)
    8.7
    (4 ratings)
    Usability
    9.2
    (15 ratings)
    9.6
    (3 ratings)
    Support Rating
    9.0
    (9 ratings)
    7.6
    (3 ratings)
    User Testimonials
    SalesflareSquare Customers
    Likelihood to Recommend
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Block, Inc (Square)
    Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
    Incentivized
    Read full review
    Pros
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Block, Inc (Square)
    • Sales pipeline
    • Customer engagement
    • Marketing
    Incentivized
    Read full review
    Cons
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Block, Inc (Square)
    • Some of the build quality on the peripherals could feel a bit better.
    • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
    • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
    Incentivized
    Read full review
    Usability
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Block, Inc (Square)
    The user interface is easy to navigate - that's not always the case for some software! I look for something that is intuitive, easy to use, and doesn't take a ton of training to get up and running quickly.
    Incentivized
    Read full review
    Support Rating
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Block, Inc (Square)
    Square is mostly focused on FAQs and online support, and they do a very good job creating a rich knowledge base. But, if you are not very tech savvy, it could be easy to feel a bit overwhelmed. I would recommend that they add a direct line or chat feature to call, rather than email or Knowledge base first. This might be due to staffing issues at Square, so perhaps it is the best they can do for now.
    Incentivized
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    Alternatives Considered
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Block, Inc (Square)
    A lot easier to use than Infusionsoft!!
    Incentivized
    Read full review
    Return on Investment
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    Block, Inc (Square)
    • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
    • All of my initial equipment was free and there were no startup costs so my return was immediate.
    • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
    Incentivized
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.