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Salesforce Agentforce Revenue Management vs. WooCommerce Subscriptions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Revenue Management

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

    $30

    Per User per Month

    WooCommerce Subscriptions

    Score8.7 out of 10
    N/AWooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
    Pricing
    Agentforce Revenue ManagementWooCommerce Subscriptions
    Editions & Modules
    Basic
    $30
    Per User per Month
    Professional
    $50
    Per User per Month
    Enterprise
    $75
    Per User per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce Revenue ManagementWooCommerce Subscriptions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Agentforce Revenue ManagementWooCommerce Subscriptions
    Considered Both Products
    Salesforce
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    29 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    29 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Agentforce Revenue ManagementWooCommerce Subscriptions
    CPQ
    Comparison of CPQ features of Salesforce Agentforce Revenue Management and WooCommerce Subscriptions
    Feature
    Salesforce Agentforce Revenue Management
    8.8
    38 Ratings
    1% above category average
    WooCommerce Subscriptions
    -
    Ratings
    Quote sharing/sending9.037 Ratings00 Ratings
    Product configuration8.638 Ratings00 Ratings
    Configuration options8.536 Ratings00 Ratings
    Pricing rules8.835 Ratings00 Ratings
    Price adjustment8.037 Ratings00 Ratings
    Purchase history and open contracts8.830 Ratings00 Ratings
    Guided selling/Sales portal8.626 Ratings00 Ratings
    CPQ reporting & analytics9.030 Ratings00 Ratings
    CPQ-CRM integration9.035 Ratings00 Ratings
    Attachments to quotes9.337 Ratings00 Ratings
    Order capturing9.220 Ratings00 Ratings
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    Agentforce Revenue ManagementWooCommerce Subscriptions
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    Score9.7 out of 10
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    Score8.5 out of 10
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    Conga Advantage CPQ
    Score8.9 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce Revenue ManagementWooCommerce Subscriptions
    Likelihood to Recommend
    8.5
    (56 ratings)
    8.9
    (8 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.3
    (11 ratings)
    8.1
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (12 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Agentforce Revenue ManagementWooCommerce Subscriptions
    Likelihood to Recommend
    Salesforce
    What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
    Read full review
    Automattic
    WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
    Incentivized
    Read full review
    Pros
    Salesforce
    • It does a lot of pricing models really well. So like tiered pricing when you're selling a product has tiered pricing.
    • The out of the box approval functionalities is really good. It can trigger approvals based on a ton of different custom criteria.
    • The data it creates and tracks is really accurate and robust.
    Incentivized
    Read full review
    Automattic
    • Recurring payments
    • Dunning / retrying of payments if it fails the first time
    • Automatically removing access if payments fail
    • Keeping records of who is on which subscription
    • Users can manage their own subscription
    Incentivized
    Read full review
    Cons
    Salesforce
    • Our Salesforce is very messy, which tells me it's not super easy to clean up.
    • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
    • Sometimes when saving it doesn't seem like things actually save.
    Incentivized
    Read full review
    Automattic
    • Better syncing to ActiveCampaign for renewal reminders
    • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
    Read full review
    Automattic
    We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
    Incentivized
    Read full review
    Usability
    Salesforce
    Because it looked almost impossible to integrate it with Zoho CRM while our Sales Operations team was working on it. But thankfully it worked at last but at the expense of a month's time. However, it has made every possible Revenue operations task simpler now. And that has ultimately made our team more efficient in terms of work hours spent on manual work.
    Incentivized
    Read full review
    Automattic
    I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
    Incentivized
    Read full review
    Support Rating
    Salesforce
    There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
    Incentivized
    Read full review
    Automattic
    The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Automattic
    It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
    Incentivized
    Read full review
    Automattic
    We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is pretty easy to navigate, and the code is a bit simpler than Shopify's (from what we reviewed).
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Easy access to reporting on closed-won, closed-lost, and open quotes.
    • Accuracy in data referenced in a quote - it's typically accurate as it is pulled directly from opportunity, looking up to associated subscription start/end dates, etc..
    • We lose valuable time in creating quotes ourselves. Quotes were requested and created through sales ops previously, sales did not have access to the excel templates used to generate quotes.
    Incentivized
    Read full review
    Automattic
    • Increased recurring monthly/yearly revenue
    • Decreased time spent managing billing and subscriptions manually
    • Eliminated manual onboarding time, creating accounts by hand, etc.
    Incentivized
    Read full review
    ScreenShots

    Agentforce Revenue Management Screenshots

    Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.