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Salesforce Agentforce Sales vs. Workday Financial Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Workday Financial Management

    Score8.5 out of 10
    N/AWorkday Financial Management is a cloud-based financial software platform built on an in-memory architecture and an object-oriented data model. The system unifies transaction processing, multidimensional reporting, and consolidation into a single environment accessible via web and mobile interfaces. Financial Operations and Automation The platform employs Artificial Intelligence (AI) models and specialized financial agents to manage core business cycles. These…N/A
    Pricing
    Agentforce SalesWorkday Financial Management
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce SalesWorkday Financial Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce SalesWorkday Financial Management
    Considered Both Products
    Salesforce
    No answer on this topic
    Workday
    Chose Workday Financial Management
    More available features, easy to use, and simple navigation.
    Incentivized
    Chose Workday Financial Management
    More features at a better cost.
    Incentivized
    Chose Workday Financial Management
    Workday Financial Management provides a seamless experience to access your required documents or review your pay history. Everything can be done in one place. It true is the one stop shop for digital HR hub to open up self serve to employees. Workday Financial Management has …
    Incentivized
    Chose Workday Financial Management
    I have much less experience working with Salesforce finicial application. but as per my knowledge it also provides reboust features and one of the top competitor of its. Workday Financial Management need to improve more and more to sustain.
    Incentivized
    Chose Workday Financial Management
    Workday Financial Management absolutely blows them out of the water. Hands down is the best choice. It’s the clear winner for all teams using it. It can change your employees lives and day to day software challenges to speed up and develop reports needed across departments.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    209 Answers
    96%
    Would buy again
    23 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    179 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    216 Answers
    96%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    143 Answers
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    125 Answers
    89%
    Implementation went as expected
    17 Answers
    Features
    Agentforce SalesWorkday Financial Management
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Workday Financial Management
    -
    Ratings
    Customer data management / contact management8.6268 Ratings00 Ratings
    Workflow management8.6258 Ratings00 Ratings
    Territory management7.5211 Ratings00 Ratings
    Opportunity management9.0258 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.6243 Ratings00 Ratings
    Contract management8.0214 Ratings00 Ratings
    Quote & order management7.6197 Ratings00 Ratings
    Interaction tracking9.0228 Ratings00 Ratings
    Channel / partner relationship management8.0190 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Workday Financial Management
    -
    Ratings
    Case management8.3102 Ratings00 Ratings
    Call center management7.782 Ratings00 Ratings
    Help desk management7.286 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Workday Financial Management
    -
    Ratings
    Lead management7.8238 Ratings00 Ratings
    Email marketing7.9205 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Workday Financial Management
    -
    Ratings
    Task management8.3235 Ratings00 Ratings
    Billing and invoicing management7.078 Ratings00 Ratings
    Reporting8.7200 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Workday Financial Management
    -
    Ratings
    Forecasting7.8228 Ratings00 Ratings
    Pipeline visualization8.5247 Ratings00 Ratings
    Customizable reports8.7257 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Workday Financial Management
    8.2
    20 Ratings
    9% above category average
    Custom fields9.0248 Ratings00 Ratings
    Custom objects8.7238 Ratings00 Ratings
    Scripting environment7.6175 Ratings00 Ratings
    API for custom integration8.5209 Ratings8.417 Ratings
    Plug-ins00 Ratings7.919 Ratings
    Security
    Comparison of Security features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Workday Financial Management
    9.0
    25 Ratings
    7% above category average
    Single sign-on capability9.0220 Ratings9.225 Ratings
    Role-based user permissions9.0254 Ratings8.823 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    7.6
    160 Ratings
    1% above category average
    Workday Financial Management
    -
    Ratings
    Social data7.9158 Ratings00 Ratings
    Social engagement7.3156 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Workday Financial Management
    -
    Ratings
    Marketing automation7.9212 Ratings00 Ratings
    Compensation management7.9146 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Workday Financial Management
    -
    Ratings
    Mobile access8.3231 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Workday Financial Management
    8.1
    23 Ratings
    8% above category average
    Pay calculation00 Ratings8.323 Ratings
    Benefit plan administration00 Ratings8.020 Ratings
    Direct deposit files00 Ratings8.220 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Workday Financial Management
    8.1
    27 Ratings
    8% above category average
    Dashboards00 Ratings8.227 Ratings
    Standard reports00 Ratings7.924 Ratings
    Custom reports00 Ratings8.122 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Workday Financial Management
    7.7
    23 Ratings
    0% below category average
    Accounts payable00 Ratings7.618 Ratings
    Accounts receivable00 Ratings6.918 Ratings
    Global Financial Support00 Ratings7.519 Ratings
    Primary and Secondary Ledgers00 Ratings7.419 Ratings
    Journals and Reconciliations00 Ratings7.716 Ratings
    Configurable Accounting00 Ratings7.719 Ratings
    Standardized Processes00 Ratings7.920 Ratings
    Inventory Management
    Comparison of Inventory Management features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Workday Financial Management
    7.2
    11 Ratings
    10% below category average
    Inventory tracking00 Ratings7.611 Ratings
    Automatic reordering00 Ratings7.311 Ratings
    Location management00 Ratings6.810 Ratings
    Order Management
    Comparison of Order Management features of Salesforce Agentforce Sales and Workday Financial Management
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Workday Financial Management
    7.3
    11 Ratings
    8% below category average
    Credit card processing00 Ratings7.311 Ratings
    Best Alternatives
    Agentforce SalesWorkday Financial Management
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce SalesWorkday Financial Management
    Likelihood to Recommend
    8.9
    (470 ratings)
    8.4
    (27 ratings)
    Likelihood to Renew
    9.1
    (61 ratings)
    9.0
    (1 ratings)
    Usability
    8.4
    (166 ratings)
    9.0
    (10 ratings)
    Availability
    9.0
    (29 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (20 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (98 ratings)
    10.0
    (5 ratings)
    In-Person Training
    8.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (19 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (85 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Agentforce SalesWorkday Financial Management
    Likelihood to Recommend
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Workday
    Workday is well suited for managing employees throughout their full life cycle. It excels at housing employee data from the start of their time with the company through their departure. Workday is less suited to payroll functions, which could be more robust.
    Incentivized
    Read full review
    Pros
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Workday
    • The flexibility of going beyond handling the accounts, where we can handle cash, assets, and accounting simultaneously for the customer.
    • The single platform offers grants management where you can organize the lifecycle of the grants and synchronize it with any criteria of grant closing out scheme.
    • I personally liked Project billing with the essence of evaluating project revenue and nice reporting templates that can be shared with the customer at any stage of the project while having the flexibility of auditing the reported cost.
    Incentivized
    Read full review
    Cons
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Workday
    • Some of the Workday updates last till like 10 in the morning which prevents employees to clock in and check their times and some cases their schedules
    • Workday can work on opening documents quicker instead of taking couple of minutes or notifying the user when they are ready to download
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Usability
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Workday
    Workday is easy enough navigate, as long as it is properly set up. With that said, it can be put together in a modular fashion as well, allowing for a very high degree of flexibility in terms of design and process delegation. Finally, it makes consolidation achievable in times previously unthinkable.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Performance
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Workday
    No answers on this topic
    Support Rating
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    Workday
    Our support team has been awesome. They are extremely knowledgeable and have been able to guide us through all of the challenges we have faced. Workday's community online is also extremely helpful with many trainings and help topics that can be reviewed at your convenience.
    Incentivized
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    In-Person Training
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Workday
    No answers on this topic
    Online Training
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Workday
    No answers on this topic
    Implementation Rating
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Workday
    No answers on this topic
    Alternatives Considered
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Workday
    Despite Airtable also being easier to use one thing that differentiates and put forth Workday Financial Management tool above is it's key features and better suited functionality for handling confidential data. The other positive note where Workday Financial Management performs high is it key analytics tool that's easier to use and representation of information into insightful dashboards.
    Incentivized
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    Contract Terms and Pricing Model
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Workday
    No answers on this topic
    Scalability
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Professional Services
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review
    Workday
    No answers on this topic
    Return on Investment
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    Workday
    • We were able to combine 4 different HR modules into one system.
    • We reduced data breach incidents by 95% after shifting to Workday. One of our legacy softwares had vulnerabilities.
    • The initial learning curve was higher than projected. We spent about a week to 10 days extra time deploying it, which affected the profit center that year.
    Incentivized
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    ScreenShots

    Agentforce Sales Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Workday Financial Management Screenshots

    Screenshot of a discovery boardScreenshot of financial resultsScreenshot of operational analysis