What users are saying about
Top Rated
549 Ratings
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Top Rated
1557 Ratings
Top Rated
549 Ratings
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Score 8 out of 100

Tableau Desktop

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Top Rated
1557 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Salesforce Einstein Analytics

I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.
Anonymous | TrustRadius Reviewer

Tableau Desktop

It helps us to visualize and understand data. Helps in business analysis, predict market trends. Caters to the needs of an organization. Can be integrated with different kinds of data sources like Excel, CSV, different kinds of databases like Microsoft SQL Server, MySQL, Oracle. On the other hand, need some understanding of statistics to use this software, cannot retrieve previous versions of the same file created. So, version management is a problem. Left joins cannot be created during data loading. These need to be created separately using blends.
Ron Rothstain | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Salesforce Einstein Analytics
7.7
Tableau Desktop
8.5
Pixel Perfect reports
Salesforce Einstein Analytics
7.4
Tableau Desktop
8.3
Customizable dashboards
Salesforce Einstein Analytics
7.9
Tableau Desktop
9.2
Report Formatting Templates
Salesforce Einstein Analytics
7.7
Tableau Desktop
7.9

Ad-hoc Reporting

Salesforce Einstein Analytics
7.5
Tableau Desktop
8.2
Drill-down analysis
Salesforce Einstein Analytics
7.7
Tableau Desktop
8.6
Formatting capabilities
Salesforce Einstein Analytics
7.6
Tableau Desktop
8.4
Integration with R or other statistical packages
Salesforce Einstein Analytics
6.9
Tableau Desktop
7.8
Report sharing and collaboration
Salesforce Einstein Analytics
7.8
Tableau Desktop
8.2

Report Output and Scheduling

Salesforce Einstein Analytics
7.4
Tableau Desktop
8.6
Publish to Web
Salesforce Einstein Analytics
7.4
Tableau Desktop
8.7
Publish to PDF
Salesforce Einstein Analytics
7.7
Tableau Desktop
8.9
Report Versioning
Salesforce Einstein Analytics
7.4
Tableau Desktop
8.4
Report Delivery Scheduling
Salesforce Einstein Analytics
7.5
Tableau Desktop
8.7
Delivery to Remote Servers
Salesforce Einstein Analytics
7.2
Tableau Desktop
8.4

Data Discovery and Visualization

Salesforce Einstein Analytics
8.2
Tableau Desktop
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Salesforce Einstein Analytics
8.8
Tableau Desktop
8.3
Location Analytics / Geographic Visualization
Salesforce Einstein Analytics
8.2
Tableau Desktop
8.6
Predictive Analytics
Salesforce Einstein Analytics
7.6
Tableau Desktop
8.0

Access Control and Security

Salesforce Einstein Analytics
8.1
Tableau Desktop
8.4
Multi-User Support (named login)
Salesforce Einstein Analytics
8.1
Tableau Desktop
8.6
Role-Based Security Model
Salesforce Einstein Analytics
7.8
Tableau Desktop
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Salesforce Einstein Analytics
8.3
Tableau Desktop
8.3
Single Sign-On (SSO)
Salesforce Einstein Analytics
8.5
Tableau Desktop
8.4

Mobile Capabilities

Salesforce Einstein Analytics
8.0
Tableau Desktop
8.2
Responsive Design for Web Access
Salesforce Einstein Analytics
8.4
Tableau Desktop
8.4
Dedicated iOS Application
Salesforce Einstein Analytics
7.7
Tableau Desktop
8.0
Dedicated Android Application
Salesforce Einstein Analytics
7.5
Tableau Desktop
7.9
Dashboard / Report / Visualization Interactivity on Mobile
Salesforce Einstein Analytics
8.3
Tableau Desktop
8.4

Application Program Interfaces (APIs) / Embedding

Salesforce Einstein Analytics
6.8
Tableau Desktop
7.9
REST API
Salesforce Einstein Analytics
6.7
Tableau Desktop
8.1
Javascript API
Salesforce Einstein Analytics
6.7
Tableau Desktop
8.1
iFrames
Salesforce Einstein Analytics
6.8
Tableau Desktop
7.4
Java API
Salesforce Einstein Analytics
6.9
Tableau Desktop
7.8
Themeable User Interface (UI)
Salesforce Einstein Analytics
6.5
Tableau Desktop
8.2
Customizable Platform (Open Source)
Salesforce Einstein Analytics
7.2
Tableau Desktop
7.6

Pros

Salesforce Einstein Analytics

  • It has dashboards that, out of the box, can be useful for people who do not want to put in much effort in creating custom dashboards. It also has the ability to customize dashboards so you can add more info and functionality to your dashboards if the need arises.
  • The developers are continually investing in the platform and providing improvements, and listen to customer feedback and feature requests. They regularly update the app and provide more functionality which has been beneficial to our institution.
  • Native integration and natural connection if your organization is already using Salesforce. Super easy to set up and works well with Salesforce. Very smooth and natural when connecting it to your Salesforce instance.
  • Excellent visual experience for presenting data. Users find it so much easier to navigate and view data in a visual way, which allows them to drive their performance in the right directions.
  • Has the ability to pull data not only from Salesforce but from other external systems and databases, making it an all-around BI tool. Mixing data from Salesforce and other third-party systems puts all your data in one place which can easily be ingested by decision-makers and executives.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
  • We can say that it is free software and it is not a limited version
Yusmelys Lopez | TrustRadius Reviewer

Cons

Salesforce Einstein Analytics

  • When we started with SAC we did not realize for it to be effective it would require a FTE to be the administrator.
  • You need an energetic, self-starting person to be the administrator to get the most value out of your investment.
  • You need ELT buy-in to make all parties accountable for their assigned duties.
Richard Peterson | TrustRadius Reviewer

Tableau Desktop

  • Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
  • Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
  • The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented
Charles Saulnier | TrustRadius Reviewer

Likelihood to Renew

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed | TrustRadius Reviewer

Usability

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 23 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Reliability and Availability

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn | TrustRadius Reviewer

Support Rating

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes | TrustRadius Reviewer

In-Person Training

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Salesforce Einstein Analytics

Salesforce Einstein Analytics 6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.0
Based on 34 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith | TrustRadius Reviewer

Alternatives Considered

Salesforce Einstein Analytics

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

Tableau Desktop

When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.
Clinton Shields | TrustRadius Reviewer

Scalability

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Return on Investment

Salesforce Einstein Analytics

No answers on this topic

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland | TrustRadius Reviewer

Pricing Details

Salesforce Einstein Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesforce Einstein Analytics
7.9
Tableau Desktop
8.5

Likelihood to Renew

Salesforce Einstein Analytics
Tableau Desktop
8.9

Usability

Salesforce Einstein Analytics
Tableau Desktop
8.9

Reliability and Availability

Salesforce Einstein Analytics
Tableau Desktop
8.0

Performance

Salesforce Einstein Analytics
Tableau Desktop
6.1

Support Rating

Salesforce Einstein Analytics
Tableau Desktop
9.0

In-Person Training

Salesforce Einstein Analytics
Tableau Desktop
9.4

Online Training

Salesforce Einstein Analytics
Tableau Desktop
8.0

Implementation Rating

Salesforce Einstein Analytics
6.0
Tableau Desktop
8.0

Scalability

Salesforce Einstein Analytics
Tableau Desktop
7.0

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