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Salesforce Lightning Components & Developer Experience vs. Zapier

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Lightning Components & Developer Experience

    Score8.5 out of 10
    N/AThe Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. Lightning Web Components are used by developers to build reusable UI components.

    $25

    Per User Per Month

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    Salesforce Lightning Components & Developer ExperienceZapier
    Editions & Modules
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    Salesforce Lightning Components & Developer ExperienceZapier
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Salesforce Lightning Components & Developer ExperienceZapier
    Considered Both Products
    Salesforce
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    25 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    21 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    25 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    14 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    Salesforce Lightning Components & Developer ExperienceZapier
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Salesforce Lightning Components & Developer Experience and Zapier
    Feature
    Salesforce Lightning Components & Developer Experience
    7.2
    30 Ratings
    7% below category average
    Zapier
    -
    Ratings
    Ease of building user interfaces7.030 Ratings00 Ratings
    Scalability8.028 Ratings00 Ratings
    Platform management overhead8.024 Ratings00 Ratings
    Workflow engine capability8.027 Ratings00 Ratings
    Platform access control7.028 Ratings00 Ratings
    Services-enabled integration7.028 Ratings00 Ratings
    Development environment creation7.025 Ratings00 Ratings
    Development environment replication6.023 Ratings00 Ratings
    Issue monitoring and notification7.026 Ratings00 Ratings
    Issue recovery6.025 Ratings00 Ratings
    Upgrades and platform fixes8.028 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Salesforce Lightning Components & Developer Experience and Zapier
    Feature
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.191 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    Salesforce Lightning Components & Developer ExperienceZapier
    Small Businesses
    IBM Cloud Foundry
    Score8.6 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Lightning Components & Developer ExperienceZapier
    Likelihood to Recommend
    8.9
    (36 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (9 ratings)
    9.7
    (11 ratings)
    Support Rating
    8.1
    (15 ratings)
    1.0
    (10 ratings)
    User Testimonials
    Salesforce Lightning Components & Developer ExperienceZapier
    Likelihood to Recommend
    Salesforce
    If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    Salesforce
    • It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
    • It also has impressive security features like used-based permissions and encrypted data.
    • Everything can be managed from a centralized place which saves a lot of time.
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    Salesforce
    • It takes a while before it recognizes bounced emails.
    • We get so many notifications from a single action. Not sure if this can be modified in the settings though.
    • Error messages are sometimes unclear which makes it hard for us to identify the problem.
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    Salesforce
    It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
    Incentivized
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator
    Incentivized
    Read full review
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
    • Tracking of current jobs and relating them to past jobs is very useful.
    • More efficient use of Sales Reps time.
    • Sales Managers have good visibility into how their people are working.
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots