Salesforce Mobile vs. SAP CPQ

Being out from the office, [Salesforce Mobile (formerly Salesforce1 Mobile App)] is a supporting tool to bring all the information with you without having the need of bringing the laptop. As I said before, I am a sales manager and it is much more comfortable for me to use the mobile app instead of bringing a bag or something similar only for the laptop. However, it wouldn't make any sense to use it in the office as you can enter into Salesforce from your computer and have a better experience with the SF product as it is much more comfortable to use. At the end it has a much larger screen than a phone or a tablet and it has many more possibilities as a whole

Incentivized

best suited,, if we already have SAP tools, SAP CPQ place huge role and very easier to integrate with other SAP Tools. Since price was decided by Automate Rules. no need to calculate them manually, reduce dependency on Sales team, it can able to handle larger items and complex rules

Incentivized

• Clicking an address deep-links directly into Google Maps, eliminating the need to copy-paste data between apps while driving.
• The app handles technical payroll jargon surprisingly well. I can dictate a meeting summary while walking back to my car, and it saves as a formatted note.
• Log calls and emails immediately after they happen.

Incentivized

• Configuration
• Pricing
• Quote

Incentivized

• It's pretty complex to use and not very straightforward as to where everything is and how to access.
• Search function needs to be enhanced. Finding accounts in the desktop version is simple and accurate. With mobile, not so much.
• It should be more customizable to enhance features frequently used.

Incentivized

• It is a complex solution and could do better on ease of use
• Perhaps give mini explainer tutorials as you begin using it

Incentivized

We have to have it !! We love the product and most of us use it everyday - many times daily !!

Incentivized

We definitely want to renew based on the functionality and the use we give to it. However you never know 100% so that's why it is not a 10. Let's imagine if pricing changed significantly or they made sudden changes to the product which we considered negative... Then we would move elsewhere. This is highly unlikely though

The mobile is usable for all the smaller tasks also from the developer we can make them create button from which we can trigger automations, the app is used for on the go updates to the crm. The log in process is simple, it also has offline capabilities which is a plus point.

Incentivized

I give it this rating because SAP CPQ is very powerful and flexible. It saves time reduces mistakes and keeps everything organized.

Incentivized

I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.

Incentivized

Not used

It went great - need more discovery next time

Incentivized

Salesforce Mobile is a more mature and tested entity than similar platforms like SNOW and Pega CRM, which don't even have a native mobile app. This can integrate easily with Salesforce orgs, the top CRM, and provide cool features like branding the app on app stores using the Mobile publisher feature.

Incentivized

It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.

Incentivized

• I would say our company is more efficient, in the sense that we can access our client base from anywhere.
• Salesforce Mobile gave us one more tool in our tool belt, which is important in a small company.
• Salesforce Mobile has allowed us to be more reactive to client situations and provided greater ability to provide greater support.

Incentivized

• The first client had a huge jump in sales after implemetation
• The second client did well but did not have internal support and closed down

Incentivized