Saleshandy vs. Zoho CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Saleshandy
Score 9.0 out of 10
N/A
Saleshandy is a cold email platform that helps organizations increase their email outreach operations without sacrificing quality. On Saleshandy, the user can send hundreds (or thousands) of campaigns with multi-stage automated follow-up emails to leads at once. Merge tags can be used to customize email campaigns and have automated follow-ups delivered based on the previous email's interaction (opens or clicks).
$9
per month per user
Zoho CRM
Score 8.3 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
SaleshandyZoho CRM
Editions & Modules
Regular
$9
per month per user
Plus
$22
per month per user
Pro
$25
per month per user
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
SaleshandyZoho CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$14 /user/month
Additional DetailsPricing is available for both cold emailing and email tracking features
More Pricing Information
Community Pulse
SaleshandyZoho CRM
Top Pros
Top Cons
Features
SaleshandyZoho CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
7.9
271 Ratings
3% above category average
Customer data management / contact management00 Ratings8.3263 Ratings
Workflow management00 Ratings8.0250 Ratings
Territory management00 Ratings7.5185 Ratings
Opportunity management00 Ratings8.2238 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.8236 Ratings
Contract management00 Ratings7.9191 Ratings
Quote & order management00 Ratings7.8189 Ratings
Interaction tracking00 Ratings8.1235 Ratings
Channel / partner relationship management00 Ratings7.8181 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
7.2
209 Ratings
4% below category average
Case management00 Ratings7.3202 Ratings
Call center management00 Ratings6.9164 Ratings
Help desk management00 Ratings7.3182 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.3
250 Ratings
10% above category average
Lead management00 Ratings8.4245 Ratings
Email marketing00 Ratings8.1208 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.0
249 Ratings
6% above category average
Task management00 Ratings8.2236 Ratings
Billing and invoicing management00 Ratings8.0171 Ratings
Reporting00 Ratings8.0228 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.0
243 Ratings
6% above category average
Forecasting00 Ratings7.7205 Ratings
Pipeline visualization00 Ratings8.0221 Ratings
Customizable reports00 Ratings8.1234 Ratings
Customization
Comparison of Customization features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.0
262 Ratings
6% above category average
Custom fields00 Ratings8.5260 Ratings
Custom objects00 Ratings8.1207 Ratings
Scripting environment00 Ratings7.5168 Ratings
API for custom integration00 Ratings7.9190 Ratings
Security
Comparison of Security features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.6
250 Ratings
4% above category average
Single sign-on capability00 Ratings8.7218 Ratings
Role-based user permissions00 Ratings8.6245 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
8.1
158 Ratings
11% above category average
Social data00 Ratings8.1157 Ratings
Social engagement00 Ratings8.0149 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
7.6
199 Ratings
5% above category average
Marketing automation00 Ratings7.8196 Ratings
Compensation management00 Ratings7.4130 Ratings
Platform
Comparison of Platform features of Product A and Product B
Saleshandy
-
Ratings
Zoho CRM
7.8
218 Ratings
5% above category average
Mobile access00 Ratings7.8218 Ratings
Best Alternatives
SaleshandyZoho CRM
Small Businesses
Mailtrack
Mailtrack
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.9 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
Conversica
Conversica
Score 9.2 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SaleshandyZoho CRM
Likelihood to Recommend
10.0
(4 ratings)
8.4
(295 ratings)
Likelihood to Renew
-
(0 ratings)
5.6
(33 ratings)
Usability
4.0
(1 ratings)
8.3
(168 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
2.0
(1 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
6.9
(65 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(5 ratings)
Implementation Rating
-
(0 ratings)
7.4
(10 ratings)
Configurability
-
(0 ratings)
8.1
(110 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
5.0
(1 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
8.4
(7 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(2 ratings)
User Testimonials
SaleshandyZoho CRM
Likelihood to Recommend
SalesHandy Inc.
My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.
Read full review
Zoho
We searched different CRM platforms and noticed that ZOHO was well-priced, but some reviews said it didn't support forms well. IN our case, we already had forms on our wp site, so we did not need to use that aspect. instead, we used an integrator, so I don't have a review on that aspect of the CRM as we're not using that feature. This works for our company, so we are not using the standard automation with zoho forms
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Pros
SalesHandy Inc.
  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Read full review
Zoho
  • POs can be linked directly with receipts & inventory. It is efficient in removing redundancies.
  • Flexible platform and delivers an array of embedded applications. It's ERP is easier to understand & cheaper to customize.
  • Helps us organize sales activities, track leads, close deals and get accurate forecasts.
Read full review
Cons
SalesHandy Inc.
  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
Read full review
Zoho
  • requires an initial input of information about a potential client - this would be better if it auto-filled with the quote request's information
  • can be a bit confusing navigating the stages of a potential sale, but not too bad
  • a tab or link to all open sales quotes would be nice
Read full review
Likelihood to Renew
SalesHandy Inc.
No answers on this topic
Zoho
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
Read full review
Usability
SalesHandy Inc.
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.
Read full review
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
Read full review
Performance
SalesHandy Inc.
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.
Read full review
Zoho
No answers on this topic
Support Rating
SalesHandy Inc.
No answers on this topic
Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
Read full review
In-Person Training
SalesHandy Inc.
No answers on this topic
Zoho
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
Read full review
Online Training
SalesHandy Inc.
No answers on this topic
Zoho
Online training is tough, but Zoho and their partners do a good job of explaining things.
Read full review
Implementation Rating
SalesHandy Inc.
No answers on this topic
Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
SalesHandy Inc.
I'm now searching for an alternative to SalesHandy
Read full review
Zoho
Zoho is the only product we have used. Our company is fairly new and before purchasing Zoho a few years ago, client files were only saved and looked at through our company server. Because of how great Zoho has been, we have never considered looking for another product because there really is no need
Read full review
Contract Terms and Pricing Model
SalesHandy Inc.
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
Read full review
Professional Services
SalesHandy Inc.
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
SalesHandy Inc.
  • Lead generation increased
  • Sales Engagement saves a lot time
Read full review
Zoho
  • We have bi- weekly meetings based solely on a dashboard created with our highest profitable cases. This keeps those cases on everybody's radar so nothing slips through the cracks.
  • Salespeople can easily see what customers can be contacted again for future business
  • The Zoho CRM helps us keep track of funds spent in progress, so that we don't overspend.
Read full review
ScreenShots

Saleshandy Screenshots

Screenshot of Saleshandy

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.