What users are saying about
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Top Rated
40 Ratings
5 Ratings

Salesmate

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Top Rated
40 Ratings
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Score 9.3 out of 100
5 Ratings
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Score 9.4 out of 100

Feature Set Ratings

  • Salesmate ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, Customization, Security, Integrations with 3rd-party Software
  • Teamleader ranks higher in 2 feature sets: Marketing Automation, Platform

Sales Force Automation

9.2

Salesmate

92%
8.6

Teamleader

86%
Salesmate ranks higher in 6/9 features

Customer data management / contact management

9.4
94%
35 Ratings
8.0
80%
2 Ratings

Workflow management

9.2
92%
35 Ratings
5.0
50%
1 Rating

Territory management

8.9
89%
9 Ratings
N/A
0 Ratings

Opportunity management

9.5
95%
31 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
36 Ratings
10.0
100%
2 Ratings

Contract management

9.6
96%
21 Ratings
N/A
0 Ratings

Quote & order management

8.6
86%
19 Ratings
10.0
100%
1 Rating

Interaction tracking

9.3
93%
31 Ratings
10.0
100%
2 Ratings

Channel / partner relationship management

9.1
91%
22 Ratings
N/A
0 Ratings

Customer Service & Support

9.5

Salesmate

95%
8.3

Teamleader

83%
Teamleader ranks higher in 2/3 features

Case management

9.5
95%
11 Ratings
10.0
100%
1 Rating

Call center management

9.5
95%
10 Ratings
7.0
70%
1 Rating

Help desk management

N/A
0 Ratings
8.0
80%
1 Rating

Marketing Automation

9.2

Salesmate

92%
10.0

Teamleader

100%
Salesmate ranks higher in 1/2 features

Lead management

9.0
90%
34 Ratings
10.0
100%
1 Rating

Email marketing

9.3
93%
33 Ratings
N/A
0 Ratings

CRM Project Management

9.3

Salesmate

93%
9.0

Teamleader

90%
Teamleader ranks higher in 2/3 features

Task management

9.4
94%
33 Ratings
10.0
100%
2 Ratings

Reporting

9.2
92%
29 Ratings
8.0
80%
2 Ratings

Billing and invoicing management

N/A
0 Ratings
9.0
90%
2 Ratings

CRM Reporting & Analytics

9.2

Salesmate

92%

Teamleader

Feature Set Not Supported
N/A
Salesmate ranks higher in 3/3 features

Forecasting

9.1
91%
24 Ratings
N/A
0 Ratings

Pipeline visualization

9.1
91%
34 Ratings
N/A
0 Ratings

Customizable reports

9.4
94%
29 Ratings
N/A
0 Ratings

Customization

9.5

Salesmate

95%
6.5

Teamleader

65%
Salesmate ranks higher in 4/4 features

Custom fields

9.5
95%
35 Ratings
7.0
70%
1 Rating

Custom objects

9.5
95%
24 Ratings
6.0
60%
1 Rating

Scripting environment

9.4
94%
15 Ratings
N/A
0 Ratings

API for custom integration

9.4
94%
21 Ratings
N/A
0 Ratings

Security

9.5

Salesmate

95%
9.0

Teamleader

90%
Salesmate ranks higher in 2/2 features

Single sign-on capability

9.5
95%
27 Ratings
9.0
90%
1 Rating

Role-based user permissions

9.6
96%
31 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.7

Salesmate

87%
6.0

Teamleader

60%
Salesmate ranks higher in 1/2 features

Marketing automation

8.7
87%
28 Ratings
N/A
0 Ratings

Compensation management

N/A
0 Ratings
6.0
60%
1 Rating

Platform

9.4

Salesmate

94%
10.0

Teamleader

100%
Teamleader ranks higher in 1/1 features

Mobile access

9.4
94%
33 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Salesmate is rated higher in 1 area: Usability
  • Teamleader is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.3

Salesmate

93%
36 Ratings
10.0

Teamleader

100%
2 Ratings

Likelihood to Renew

9.1

Salesmate

91%
2 Ratings

Teamleader

N/A
0 Ratings

Usability

9.6

Salesmate

96%
35 Ratings
8.0

Teamleader

80%
1 Rating

Support Rating

9.7

Salesmate

97%
35 Ratings
10.0

Teamleader

100%
1 Rating

Implementation Rating

9.1

Salesmate

91%
1 Rating

Teamleader

N/A
0 Ratings

Likelihood to Recommend

RapidOps, Inc.

Salesmate is an excellent choice for small and medium businesses looking for an incredibly powerful CRM platform. The only use case where it may not be best suited is for larger companies or enterprise applications. For those unique cases that need robust custom-built solutions, Salesforce may be a better fit. However, for most companies, this platform features incredible capabilities.
Read full review

Teamleader

It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Read full review

Pros

RapidOps, Inc.

  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
Read full review

Teamleader

  • Comply clients data
  • Invoices
  • Track and measure time for projects
Read full review

Cons

RapidOps, Inc.

  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
Read full review

Teamleader

  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Read full review

Pricing Details

Salesmate

Starting Price

$0

Editions & Modules

Salesmate editions and modules pricing
EditionModules
Starter151
Growth302
Boost503
EnterpriseCustom4

Footnotes

  1. per user monthly (20% off for annual subscriptions)
  2. per user monthly (20% off for annual subscriptions)
  3. per user monthly (20% off for annual subscriptions)
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

Teamleader

Starting Price

$59 2 users/month

Editions & Modules

Teamleader editions and modules pricing
EditionModules
Projects$59.001
Project Management$59.002
Support tickets$59.003

Footnotes

  1. 2 users/month
  2. 2 users/month
  3. 2 users/month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required $29.00

Additional Details

extra user is + $12.00/user/month

Likelihood to Renew

RapidOps, Inc.

Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Read full review

Teamleader

No answers on this topic

Usability

RapidOps, Inc.

Really solid UX both for sales representatives, and management. Very intuitive and easy to get used to. Our sales reps have had a bit of a learning curve with this, but that's also due to the level of customization we implemented specific to our business. Once trained, the system will allow you to track pretty much anything natively...from calls, to times on calls, appointments, agreements...you name it, it can be tracked if setup correctly. As the implementor of the software, the support team have been invaluable in their assistance and are never too far away
Read full review

Teamleader

Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
Read full review

Support Rating

RapidOps, Inc.

This is where Salesmate, in my opinion, is most lacking. With other CRMs, I have been able to chat directly to the tech team, but with Salesmate it appears you have to go through customer service first, which honestly doesn't cut it. In fairness, Salesmate's online guides are very helpful and are usually sufficient to help you get the simple things done. However, as soon as you have a question of any complexity, getting customer service to understand the issue and help out has been like pulling teeth. I have experienced this half a dozen times. One example of this was when trying to migrate from our previous CRM. I had an issue migrating custom fields and notes from our old CRM. Only by the third support agent was I advised that what I was trying to do was not possible. Even then, the solution provided was initially incorrect, and even when I found the solution, it effectively meant me having to import our database 10 times (as each import could only take 1 note at a time). In the end, I had to manually import our database around 30 times before getting it right, costing our company many hours of lost time. We have now saved far more time than this using Salesmate, but that was one frustrating day! Overall I would advise using Salesmate only if you have a fairly simple CRM use case, or you are technologically capable to ride through the issues when trying to do something complex.
Read full review

Teamleader

Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
Read full review

Implementation Rating

RapidOps, Inc.

No - All very straightforward and simple.
Read full review

Teamleader

No answers on this topic

Alternatives Considered

RapidOps, Inc.

Every call, chat and email creates a support ticket which is usually 24-48 hours for a response. I accomplished more with Salesmate support than I did with a month of the entire Fresh Works Suite. Also - all components are separate with Freshworks i.e. contacts to not sync between fresh caller, fresh desk, fresh sales and fresh everything. I could go on and on, but I have also tried Salesforce, Pipedrive, Zoho and many others.
Sales.mate is the BEST, I love them! Seriously.
Read full review

Teamleader

Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Read full review

Return on Investment

RapidOps, Inc.

  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
Read full review

Teamleader

  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Read full review

Screenshots

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