Sandler Training is a business services company providing sales, leadership and management training. Services are provided through a large network of franchises.
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Skillsoft Coaching
Score 8.0 out of 10
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The Skillsoft coaching platform consists of enhanced content, human and AI coaches, and technology. It includes the Skillsoft Leadership Development Program powered by MIT Sloan Management Review.
Sandler Training is very well suited for ALL discovery calls, and deal progression calls. We are always focusing on pain, and how we can help solve a customer's unique challenge/problem Sandler is sometimes less effective when it comes deep into negotiation, BUT the important thing is that Sandler skills at the beginning of a conversation will help negotiation points towards the end of a sales cycle (but sometimes Sandler is too rigid, at the end)
They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development
Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month.
Include a wide variety of learning media such as eLearning courses, books, book summaries and videos.
One Sales methodology will not be enough to be able to handle all client interactions. At times additionally methodologies like Challenger can be use to help sales people be effective.
Can be difficult to access live sessions outside of UK and US
Sandler Training Sales certifications generally come at a seperate cost to the training
The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required"
They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets.
Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make.
I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
There are things that could be easier. Having a more customizable carousel that can rotate relevant content in and out on a regular basis would be nice. They could also make some of the video content more engaging. Some of it is pretty dull and people can lose interest pretty fast.
Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
We haven't used much else that compares to Sandler. We use different tools to assist us with training reps. One tool we use now is Outreach Kaia. It lets us listened into conversations with clients and teach reps with out having to tap into the line right at that moment
We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
