Sangoma Asterisk vs. Zisson Interact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sangoma Asterisk
Score 8.3 out of 10
N/A
Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
Zisson Interact
Score 0.0 out of 10
N/A
Zisson Interact is a cloud-based and omnichannel telephone exchange that supports flexible communication and customer service solutions for inquiries from telephone, web chat, e-mail, chatbot, social media and SMS. The platform can be integrated with several third-party applications such as CRM/ERP systems to improve the user experience and increase efficiency and productivity, and it offers open APIs.N/A
Pricing
Sangoma AsteriskZisson Interact
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Sangoma AsteriskZisson Interact
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Sangoma AsteriskZisson Interact
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Sangoma AsteriskZisson Interact
Small Businesses
Sangoma Switchvox
Sangoma Switchvox
Score 9.0 out of 10
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
Medium-sized Companies
3CX
3CX
Score 8.4 out of 10
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
Enterprises
Cisco VoIP PBX (discontinued)
Cisco VoIP PBX (discontinued)
Score 7.6 out of 10
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sangoma AsteriskZisson Interact
Likelihood to Recommend
9.0
(7 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Sangoma AsteriskZisson Interact
Likelihood to Recommend
Sangoma
Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
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Zisson AS
No answers on this topic
Pros
Sangoma
  • Easy communication and configuration with many soft phone and hard phone models
  • A great community that helps the software have more and more functionality
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Zisson AS
No answers on this topic
Cons
Sangoma
  • I have had trouble having my favorites list from Digium connect to my phone and save my preferences there. I have only managed to do this once, but now we have an added person in our Dept. I can add them on Digium, but my phone does not update.
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Zisson AS
No answers on this topic
Support Rating
Sangoma
I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
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Zisson AS
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Alternatives Considered
Sangoma
Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was selected due to price and ability to create custom applications.
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Zisson AS
No answers on this topic
Return on Investment
Sangoma
  • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
  • the savings and speed means lower cost on our service making us more competitive
  • stability
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Zisson AS
No answers on this topic
ScreenShots