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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Editions & Modules
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Considered Both Products
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP has a bigger ecosystem, and because of it, I would better go for SAP S/4HANA Cloud. Moreover, SAP has its own BI tool SAP BusinessObjects Business Intelligence which can be used to data visualization, and reporting which can be integrated with SAP S/4HANA Cloud smoothly.
    Incentivized
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    782 Answers
    93%
    Would buy again
    160 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    601 Answers
    94%
    Delivers good value for the price
    153 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    777 Answers
    93%
    Happy with the feature set
    160 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    432 Answers
    94%
    Lived up to sales and marketing promises
    131 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    565 Answers
    99%
    Implementation went as expected
    149 Answers
    Features
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Payroll Management
    Comparison of Payroll Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    443 Ratings
    7% above category average
    Xero
    7.5
    73 Ratings
    1% below category average
    Pay calculation7.9391 Ratings8.065 Ratings
    Benefit plan administration7.9377 Ratings8.023 Ratings
    Direct deposit files7.7376 Ratings7.249 Ratings
    Salary revision and increment management00 Ratings7.141 Ratings
    Reimbursement management00 Ratings7.054 Ratings
    Customization
    Comparison of Customization features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    674 Ratings
    2% above category average
    Xero
    8.0
    169 Ratings
    6% above category average
    API for custom integration7.7647 Ratings7.979 Ratings
    Plug-ins7.6593 Ratings8.1156 Ratings
    Security
    Comparison of Security features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    770 Ratings
    2% below category average
    Xero
    7.1
    213 Ratings
    14% below category average
    Single sign-on capability8.5726 Ratings5.572 Ratings
    Role-based user permissions8.2758 Ratings8.7211 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    779 Ratings
    2% above category average
    Xero
    8.3
    241 Ratings
    6% above category average
    Dashboards7.7718 Ratings8.3237 Ratings
    Standard reports7.8766 Ratings8.9239 Ratings
    Custom reports7.6706 Ratings7.9212 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    813 Ratings
    6% above category average
    Xero
    8.3
    251 Ratings
    8% above category average
    Accounts payable8.2789 Ratings8.0229 Ratings
    Accounts receivable8.2749 Ratings8.1234 Ratings
    Global Financial Support7.8293 Ratings7.884 Ratings
    Primary and Secondary Ledgers7.9311 Ratings7.881 Ratings
    Journals and Reconciliations8.0333 Ratings10.090 Ratings
    Configurable Accounting7.9307 Ratings10.059 Ratings
    Standardized Processes8.3344 Ratings8.059 Ratings
    Cash management00 Ratings7.7217 Ratings
    Bank reconciliation00 Ratings8.6244 Ratings
    Expense management00 Ratings7.8224 Ratings
    Time tracking00 Ratings6.387 Ratings
    Fixed asset management00 Ratings7.7152 Ratings
    Multi-currency support00 Ratings7.9149 Ratings
    Multi-division support00 Ratings7.5129 Ratings
    Regulations compliance00 Ratings8.3131 Ratings
    Electronic tax filing00 Ratings8.6134 Ratings
    Self-service portal00 Ratings7.7153 Ratings
    Intercompany Accounting00 Ratings10.040 Ratings
    Localizations00 Ratings10.039 Ratings
    Enterprise Accounting00 Ratings10.033 Ratings
    Centralized Rules Framework00 Ratings6.033 Ratings
    Inventory Management
    Comparison of Inventory Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    676 Ratings
    4% above category average
    Xero
    6.3
    119 Ratings
    14% below category average
    Inventory tracking8.2662 Ratings7.2115 Ratings
    Automatic reordering7.8568 Ratings6.224 Ratings
    Location management7.9546 Ratings6.229 Ratings
    Manufacturing module00 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    686 Ratings
    3% above category average
    Xero
    7.3
    89 Ratings
    1% below category average
    Pricing8.0654 Ratings10.062 Ratings
    Order entry8.1665 Ratings10.056 Ratings
    Credit card processing8.926 Ratings6.358 Ratings
    Cost of goods sold8.3628 Ratings6.366 Ratings
    Order Orchestration8.0249 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    326 Ratings
    2% above category average
    Xero
    -
    Ratings
    Billing Management7.43 Ratings00 Ratings
    Cash and Asset Management8.0296 Ratings00 Ratings
    Travel & Expense Management7.93 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.4254 Ratings00 Ratings
    Period Close7.9320 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    5% above category average
    Xero
    -
    Ratings
    Project Planning and Scheduling7.93 Ratings00 Ratings
    Task Insight for Project Managers7.73 Ratings00 Ratings
    Project Mobile Functionality7.13 Ratings00 Ratings
    Definable Resource Pools7.43 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    140 Ratings
    8% above category average
    Xero
    -
    Ratings
    Award Lifecycle Management8.1140 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    268 Ratings
    9% above category average
    Xero
    -
    Ratings
    Bids Analyzed and Compared7.7189 Ratings00 Ratings
    Contract Authoring7.8189 Ratings00 Ratings
    Contract Repository7.6183 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.1242 Ratings00 Ratings
    Supplier Management8.0237 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Xero
    -
    Ratings
    Risk Repository8.42 Ratings00 Ratings
    Control Management7.72 Ratings00 Ratings
    Control Efficiency Assessments8.42 Ratings00 Ratings
    Issue Detection7.52 Ratings00 Ratings
    Remediation and Certification8.42 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    218 Ratings
    13% above category average
    Xero
    -
    Ratings
    Transportation Planning and Optimization8.0193 Ratings00 Ratings
    Transportation Execution Management8.0186 Ratings00 Ratings
    Trade and Customs Management7.6169 Ratings00 Ratings
    Fulfillment Management8.2178 Ratings00 Ratings
    Warehouse Workforce Management8.0173 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    205 Ratings
    8% above category average
    Xero
    -
    Ratings
    Production Process Design8.1186 Ratings00 Ratings
    Production Management8.2190 Ratings00 Ratings
    Configuration Management8.1178 Ratings00 Ratings
    Work Execution8.1183 Ratings00 Ratings
    Manufacturing Costs8.1182 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    252 Ratings
    5% above category average
    Xero
    -
    Ratings
    Forecasting7.5227 Ratings00 Ratings
    Inventory Planning7.9243 Ratings00 Ratings
    Performance Monitoring7.7231 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Xero
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    222 Ratings
    6% above category average
    Xero
    -
    Ratings
    Proposal Management7.72 Ratings00 Ratings
    Product Master Data Management7.9222 Ratings00 Ratings
    Best Alternatives
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
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    Score9.1 out of 10
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    Score4.4 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Likelihood to Recommend
    8.4
    (882 ratings)
    8.3
    (266 ratings)
    Likelihood to Renew
    9.0
    (23 ratings)
    4.7
    (38 ratings)
    Usability
    8.0
    (770 ratings)
    8.3
    (192 ratings)
    Availability
    8.4
    (4 ratings)
    3.1
    (12 ratings)
    Performance
    9.1
    (3 ratings)
    8.0
    (10 ratings)
    Support Rating
    6.7
    (80 ratings)
    5.6
    (40 ratings)
    In-Person Training
    7.0
    (2 ratings)
    9.1
    (1 ratings)
    Online Training
    7.0
    (2 ratings)
    10.0
    (6 ratings)
    Implementation Rating
    7.7
    (10 ratings)
    7.6
    (13 ratings)
    Configurability
    8.2
    (5 ratings)
    8.1
    (3 ratings)
    Contract Terms and Pricing Model
    5.6
    (3 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Ease of integration
    8.0
    (2 ratings)
    7.4
    (150 ratings)
    Product Scalability
    7.4
    (3 ratings)
    7.0
    (8 ratings)
    Professional Services
    7.4
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (5 ratings)
    6.5
    (4 ratings)
    Vendor pre-sale
    8.1
    (5 ratings)
    6.5
    (4 ratings)
    User Testimonials
    SAP Cloud ERP (SAP S/4HANA Cloud)Xero
    Likelihood to Recommend
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
    Read full review
    Pros
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
    Read full review
    Cons
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    SAP
    No answers on this topic
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
    Read full review
    Support Rating
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    In-Person Training
    SAP
    More effective
    Incentivized
    Read full review
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    SAP
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Scalability
    SAP
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot