What users are saying about
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Top Rated
127 Ratings
3 Ratings

SAP Commerce Cloud

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Top Rated
127 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • ShopBase ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

7.8

SAP Commerce Cloud

78%
9.4

ShopBase

94%
ShopBase ranks higher in 8/9 features

Product catalog & listings

8.3
83%
45 Ratings
10.0
100%
1 Rating

Product management

8.3
83%
46 Ratings
10.0
100%
1 Rating

Bulk product upload

7.9
79%
46 Ratings
10.0
100%
1 Rating

Branding

7.3
73%
45 Ratings
9.0
90%
1 Rating

Mobile storefront

6.4
64%
44 Ratings
10.0
100%
1 Rating

Product variations

8.9
89%
45 Ratings
8.0
80%
1 Rating

Website integration

8.9
89%
46 Ratings
10.0
100%
1 Rating

Visual customization

7.5
75%
44 Ratings
10.0
100%
1 Rating

CMS

6.8
68%
43 Ratings
8.0
80%
1 Rating

Online Shopping Cart

9.0

SAP Commerce Cloud

90%
10.0

ShopBase

100%
ShopBase ranks higher in 2/2 features

Abandoned cart recovery

9.5
95%
15 Ratings
10.0
100%
1 Rating

Checkout user experience

8.4
84%
44 Ratings
10.0
100%
1 Rating

Online Payment System

9.1

SAP Commerce Cloud

91%
10.0

ShopBase

100%
ShopBase ranks higher in 1/1 features

eCommerce security

9.1
91%
39 Ratings
10.0
100%
1 Rating

eCommerce Marketing

7.2

SAP Commerce Cloud

72%
9.7

ShopBase

97%
ShopBase ranks higher in 3/3 features

Promotions & discounts

8.8
88%
44 Ratings
10.0
100%
1 Rating

Personalized recommendations

6.2
62%
42 Ratings
9.0
90%
1 Rating

SEO

6.7
67%
39 Ratings
10.0
100%
1 Rating

eCommerce Business Management

8.1

SAP Commerce Cloud

81%
10.0

ShopBase

100%
ShopBase ranks higher in 4/5 features

Multi-site management

9.4
94%
44 Ratings
10.0
100%
1 Rating

Order processing

9.1
91%
44 Ratings
10.0
100%
1 Rating

Inventory management

7.7
77%
40 Ratings
10.0
100%
1 Rating

Shipping

7.4
74%
42 Ratings
10.0
100%
1 Rating

Custom functionality

7.3
73%
45 Ratings
N/A
0 Ratings

Attribute Ratings

  • ShopBase is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.4

SAP Commerce Cloud

84%
51 Ratings
9.0

ShopBase

90%
1 Rating

Likelihood to Renew

10.0

SAP Commerce Cloud

100%
1 Rating

ShopBase

N/A
0 Ratings

Usability

9.0

SAP Commerce Cloud

90%
2 Ratings

ShopBase

N/A
0 Ratings

Support Rating

9.9

SAP Commerce Cloud

99%
6 Ratings

ShopBase

N/A
0 Ratings

Implementation Rating

9.1

SAP Commerce Cloud

91%
3 Ratings

ShopBase

N/A
0 Ratings

Ease of integration

7.2

SAP Commerce Cloud

72%
31 Ratings

ShopBase

N/A
0 Ratings

Product Scalability

7.6

SAP Commerce Cloud

76%
29 Ratings

ShopBase

N/A
0 Ratings

Likelihood to Recommend

SAP

Because it offers you security, productivity, learning, and confidence—features that software of this type should have and because it is among the best in its area, I recommend SAP Commerce Cloud. As a result, I believe it to be of utmost significance and that most CEOs should be aware of and utilize it.
Read full review

ShopBase

ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
Read full review

Pros

SAP

  • Commerce engine works really well and easy customization journey for end users
  • Seamless integrations with SAP system at the backend
  • Promotions engines are easy configurable for business users to publish the promotions
  • Headless architecture helps client to have better frontend experience
Read full review

ShopBase

  • Helpful materials
  • Supportive team
  • Affordable apps
Read full review

Cons

SAP

  • Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
  • There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
Read full review

ShopBase

  • No free plan
  • Need more apps
  • Limited themes
Read full review

Pricing Details

SAP Commerce Cloud

Starting Price

Editions & Modules

SAP Commerce Cloud editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    ShopBase

    Starting Price

    $19 strore

    Editions & Modules

    ShopBase editions and modules pricing
    EditionModules
    BasicBase191
    StandardBase592
    ProBase2493

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $19

    Additional Details

    Likelihood to Renew

    SAP

    I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
    Read full review

    ShopBase

    No answers on this topic

    Usability

    SAP

    The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
    Read full review

    ShopBase

    No answers on this topic

    Support Rating

    SAP

    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Read full review

    ShopBase

    No answers on this topic

    Implementation Rating

    SAP

    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Read full review

    ShopBase

    No answers on this topic

    Alternatives Considered

    SAP

    SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and security were another key factors. The overall cost to support and maintain utilizing internal resources as much as possible and only supplement when needed.
    Read full review

    ShopBase

    Shopify apps are diverse but not consistent and costs a lot to build a store.
    Read full review

    Scalability

    SAP

    Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
    Read full review

    ShopBase

    No answers on this topic

    Return on Investment

    SAP

    • For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
    • Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
    Read full review

    ShopBase

    • Save lost sales
    • Reduce cost
    • Take less time to manage
    Read full review

    Screenshots

    Add comparison