SAP Commerce Cloud vs. ShopBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
ShopBase
Score 8.6 out of 10
Small Businesses (1-50 employees)
ShopBase is an e-commerce platform that allows the user to set up stores and sell online. The platform enables users to sell products and services on a website, take secure payments, and manage inventory. The vendor states ShopBase stands apart from other platforms mainly due to its focus on dropshipping, print-on-demand, and white label. ShopBase boasts more than 100,000 users coming from 100+ countries in the world.
$19
strore
Pricing
SAP Commerce CloudShopBase
Editions & Modules
No answers on this topic
BasicBase
$19
strore
StandardBase
$59
strore
ProBase
$249
strore
Offerings
Pricing Offerings
SAP Commerce CloudShopBase
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$19 per store
Additional Details
More Pricing Information
Features
SAP Commerce CloudShopBase
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.2
68 Ratings
7% above category average
ShopBase
9.4
1 Ratings
20% above category average
Product catalog & listings8.464 Ratings10.01 Ratings
Product management8.965 Ratings10.01 Ratings
Bulk product upload8.663 Ratings10.01 Ratings
Branding8.163 Ratings9.01 Ratings
Mobile storefront8.161 Ratings10.01 Ratings
Product variations8.360 Ratings8.01 Ratings
Website integration8.364 Ratings10.01 Ratings
Visual customization7.761 Ratings10.01 Ratings
CMS7.461 Ratings8.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
62 Ratings
6% above category average
ShopBase
10.0
1 Ratings
27% above category average
Abandoned cart recovery8.015 Ratings10.01 Ratings
Checkout user experience8.261 Ratings10.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
ShopBase
10.0
1 Ratings
18% above category average
eCommerce security8.254 Ratings10.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.8
61 Ratings
4% above category average
ShopBase
9.7
1 Ratings
26% above category average
Promotions & discounts7.760 Ratings10.01 Ratings
Personalized recommendations8.255 Ratings9.01 Ratings
SEO7.452 Ratings10.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
ShopBase
10.0
1 Ratings
25% above category average
Multi-site management8.658 Ratings10.01 Ratings
Order processing9.260 Ratings10.01 Ratings
Inventory management9.255 Ratings10.01 Ratings
Shipping8.956 Ratings10.01 Ratings
Custom functionality8.859 Ratings00 Ratings
Best Alternatives
SAP Commerce CloudShopBase
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
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User Ratings
SAP Commerce CloudShopBase
Likelihood to Recommend
8.6
(70 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(48 ratings)
-
(0 ratings)
Product Scalability
9.2
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudShopBase
Likelihood to Recommend
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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ShopBase
ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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ShopBase
  • Helpful materials
  • Supportive team
  • Affordable apps
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Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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ShopBase
  • No free plan
  • Need more apps
  • Limited themes
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Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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ShopBase
No answers on this topic
Usability
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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ShopBase
No answers on this topic
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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ShopBase
No answers on this topic
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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ShopBase
No answers on this topic
Alternatives Considered
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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ShopBase
Shopify apps are diverse but not consistent and costs a lot to build a store.
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Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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ShopBase
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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ShopBase
  • Save lost sales
  • Reduce cost
  • Take less time to manage
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts