90 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

SAP Commerce Cloud

Extremely well suited for businesses with multiple different backend systems, multiple brands, and billions of products. Complex B2B businesses looking to scale confidently with a single platform can feel secure in their decision [to] partner with SAP. Their out-of-the-box front-end accelerators are very dated and do not have the same level of flexibility that their backend does. For a client looking to launch a D2C or luxury B2C experience, I would not recommend relying on simply theming the OOTB storefront due to it lacking a lot of common components and experiences those audiences demand and expect.
Anonymous | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

I can really only speak to my own experience which is with the software subscription model and 2Checkout seems tailor-made for this purpose. However based on what I've seen it seems like it would work equally well if you were selling physical products. They do have quite a lot of flexibility around creating promotions for products.
Vincent Wansink | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

SAP Commerce Cloud
8.1
2Checkout Monetization Platform, from Verifone
Product catalog & listings
SAP Commerce Cloud
8.4
2Checkout Monetization Platform, from Verifone
Product management
SAP Commerce Cloud
8.6
2Checkout Monetization Platform, from Verifone
Bulk product upload
SAP Commerce Cloud
8.9
2Checkout Monetization Platform, from Verifone
Branding
SAP Commerce Cloud
7.7
2Checkout Monetization Platform, from Verifone
Mobile storefront
SAP Commerce Cloud
7.3
2Checkout Monetization Platform, from Verifone
Product variations
SAP Commerce Cloud
8.7
2Checkout Monetization Platform, from Verifone
Website integration
SAP Commerce Cloud
8.4
2Checkout Monetization Platform, from Verifone
Visual customization
SAP Commerce Cloud
7.6
2Checkout Monetization Platform, from Verifone
CMS
SAP Commerce Cloud
7.5
2Checkout Monetization Platform, from Verifone

Online Shopping Cart

SAP Commerce Cloud
8.9
2Checkout Monetization Platform, from Verifone
Abandoned cart recovery
SAP Commerce Cloud
9.3
2Checkout Monetization Platform, from Verifone
Checkout user experience
SAP Commerce Cloud
8.4
2Checkout Monetization Platform, from Verifone

Online Payment System

SAP Commerce Cloud
9.1
2Checkout Monetization Platform, from Verifone
eCommerce security
SAP Commerce Cloud
9.1
2Checkout Monetization Platform, from Verifone

eCommerce Marketing

SAP Commerce Cloud
8.1
2Checkout Monetization Platform, from Verifone
Promotions & discounts
SAP Commerce Cloud
8.9
2Checkout Monetization Platform, from Verifone
Personalized recommendations
SAP Commerce Cloud
7.9
2Checkout Monetization Platform, from Verifone
SEO
SAP Commerce Cloud
7.4
2Checkout Monetization Platform, from Verifone

eCommerce Business Management

SAP Commerce Cloud
8.4
2Checkout Monetization Platform, from Verifone
Multi-site management
SAP Commerce Cloud
9.1
2Checkout Monetization Platform, from Verifone
Order processing
SAP Commerce Cloud
8.9
2Checkout Monetization Platform, from Verifone
Inventory management
SAP Commerce Cloud
8.7
2Checkout Monetization Platform, from Verifone
Shipping
SAP Commerce Cloud
8.2
2Checkout Monetization Platform, from Verifone
Custom functionality
SAP Commerce Cloud
7.3
2Checkout Monetization Platform, from Verifone

Pros

SAP Commerce Cloud

  • New technologies. One of the reasons that I like the platform is that it's in constant improvement. It feels like some of the competitors are bloated and slow to adopt new features in comparison.
  • Wide range of features. Many out of the box features for common commerce paradigms.
  • Scaleability. We have had no issues of scalability even at what we feel are high volumes of traffic.
Anonymous | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

  • Easiest to get approved. No unnecessary hassles.
  • Simples onboarding process.
  • Minimum costs for extras or most of the needed things come in base prices.
  • Available in Pakistan.
Arslan Ulhaq | TrustRadius Reviewer

Cons

SAP Commerce Cloud

  • Though there is an online community presence for support, it is not as strong as other platforms I have used.
  • The Content Management System though functional is a bit dated and can be difficult for non technical business owners to manage. Other industry leading CMS solutions are generally used in conjunction with Hybris in my experience.
  • Product indexing and search also is not up to industry leaders, used another product in conjunction with hybris to accomplish this business need.
Carter Lathrop | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

  • Integrating to 2Checkout API will crush your soul
  • You will feel lost in documentation
  • Crazy and lengthy approval system
  • It feels like they don't want you to use them
Martín Massera | TrustRadius Reviewer

Likelihood to Renew

SAP Commerce Cloud

SAP Commerce Cloud 10.0
Based on 1 answer
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

No score
No answers yet
No answers on this topic

Usability

SAP Commerce Cloud

SAP Commerce Cloud 9.0
Based on 2 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

2Checkout Monetization Platform, from Verifone 1.0
Based on 1 answer
It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
Martín Massera | TrustRadius Reviewer

Support Rating

SAP Commerce Cloud

SAP Commerce Cloud 8.7
Based on 6 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

No score
No answers yet
No answers on this topic

Implementation Rating

SAP Commerce Cloud

SAP Commerce Cloud 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Commerce Cloud

having all these alternative or similar eCommerce clouds, SAP is more professional, the best in the market, and a reliable one. We are evaluating this software on its credibility, performance, capabilities, AI-powered site search solution, B2B & B3C implementation, performance tuning services, cloud managed services, test automation framework, and mobile application.
Fazal Gilani | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya | TrustRadius Reviewer

Scalability

SAP Commerce Cloud

SAP Commerce Cloud 8.4
Based on 3 answers
Being a SAP product, it always provides opportunities to grow and develop your business substantially. We have been able to catalog our services much better which has enabled us to grow our business locally as well as in [the] international market. Our business processes have been optimized greatly as well. eCommerce abilities of SAP Commerce Cloud are unmatched.
Atif Penkar | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

No score
No answers yet
No answers on this topic

Return on Investment

SAP Commerce Cloud

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

2Checkout Monetization Platform, from Verifone

  • Avangate gives a quality service as a payment gateway
  • Their pricing plan is helpful for business growth
  • Avangate provides the trust to the customer to buy products from the store as a leading payment gateway
Shehan Marasinghe | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

2Checkout Monetization Platform, from Verifone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Commerce Cloud
8.2
2Checkout Monetization Platform, from Verifone
7.4

Likelihood to Renew

SAP Commerce Cloud
10.0
2Checkout Monetization Platform, from Verifone

Usability

SAP Commerce Cloud
9.0
2Checkout Monetization Platform, from Verifone
1.0

Support Rating

SAP Commerce Cloud
8.7
2Checkout Monetization Platform, from Verifone

Implementation Rating

SAP Commerce Cloud
8.0
2Checkout Monetization Platform, from Verifone

Scalability

SAP Commerce Cloud
8.4
2Checkout Monetization Platform, from Verifone

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