SAP Commerce Cloud vs. Zentail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Zentail
Score 10.0 out of 10
N/A
Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
Pricing
SAP Commerce CloudZentail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce CloudZentail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
More Pricing Information
Community Pulse
SAP Commerce CloudZentail
Features
SAP Commerce CloudZentail
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.0
103 Ratings
3% above category average
Zentail
-
Ratings
Product catalog & listings8.799 Ratings00 Ratings
Product management8.499 Ratings00 Ratings
Bulk product upload8.195 Ratings00 Ratings
Branding8.091 Ratings00 Ratings
Mobile storefront7.492 Ratings00 Ratings
Product variations8.291 Ratings00 Ratings
Website integration8.596 Ratings00 Ratings
Visual customization7.894 Ratings00 Ratings
CMS7.094 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.2
95 Ratings
7% above category average
Zentail
-
Ratings
Abandoned cart recovery8.014 Ratings00 Ratings
Checkout user experience8.594 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
7.8
82 Ratings
7% below category average
Zentail
-
Ratings
eCommerce security7.882 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
8.1
93 Ratings
5% above category average
Zentail
-
Ratings
Promotions & discounts8.488 Ratings00 Ratings
Personalized recommendations8.285 Ratings00 Ratings
SEO7.882 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.3
94 Ratings
3% above category average
Zentail
-
Ratings
Multi-site management8.288 Ratings00 Ratings
Order processing8.591 Ratings00 Ratings
Inventory management8.483 Ratings00 Ratings
Shipping8.183 Ratings00 Ratings
Custom functionality8.088 Ratings00 Ratings
Best Alternatives
SAP Commerce CloudZentail
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Rithum
Rithum
Score 7.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Vendavo
Vendavo
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudZentail
Likelihood to Recommend
8.1
(91 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.1
(4 ratings)
-
(0 ratings)
Usability
7.8
(25 ratings)
-
(0 ratings)
Support Rating
7.0
(4 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.6
(48 ratings)
-
(0 ratings)
Product Scalability
9.6
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudZentail
Likelihood to Recommend
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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HD Trade Services, Inc. (DBA Zentail Commerce)
Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
  • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
Read full review
Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
  • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
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Likelihood to Renew
SAP
SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Usability
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Alternatives Considered
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
  • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts