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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    SAP Datasphere

    Score8.6 out of 10
    N/ASAP Datasphere, the next generation of SAP Data Warehouse Cloud, is a comprehensive data service that enables data professionals to deliver seamless and scalable access to mission-critical business data. It provides a unified experience for data integration, data cataloging, semantic modeling, data warehousing, data federation, and data virtualization. SAP Datasphere enables users to distribute mission-critical business data — with business context and logic preserved — across the data…N/A
    Pricing
    SAP CrystalSAP Datasphere
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP CrystalSAP Datasphere
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.SAP Datasphere is available as a subscription or consumption-based model. The SAP Datasphere capacity unit (CU) offers an adaptable approach to pricing that enables any workload on any hyperscaler. The number of CUs required is determined by the unique workload, with the ability to tailor the combination of required services within SAP Datasphere utilizing a flexible tenant configuration. The services that contribute to CU consumption are the core application (compute and storage), data lake, BW bridge, data integration, and data catalog (crawling and storage).
    More Pricing Information
    Features
    SAP CrystalSAP Datasphere
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    SAP Datasphere
    -
    Ratings
    Pixel Perfect reports8.0113 Ratings00 Ratings
    Customizable dashboards6.7100 Ratings00 Ratings
    Report Formatting Templates8.4117 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    SAP Datasphere
    -
    Ratings
    Drill-down analysis9.0117 Ratings00 Ratings
    Formatting capabilities8.8135 Ratings00 Ratings
    Integration with R or other statistical packages6.964 Ratings00 Ratings
    Report sharing and collaboration8.6120 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    SAP Datasphere
    -
    Ratings
    Publish to Web9.191 Ratings00 Ratings
    Publish to PDF9.4133 Ratings00 Ratings
    Report Versioning7.994 Ratings00 Ratings
    Report Delivery Scheduling8.997 Ratings00 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    SAP Datasphere
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings00 Ratings
    Predictive Analytics7.841 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    SAP Datasphere
    -
    Ratings
    Multi-User Support (named login)8.481 Ratings00 Ratings
    Role-Based Security Model8.480 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings00 Ratings
    Report-Level Access Control8.43 Ratings00 Ratings
    Single Sign-On (SSO)8.940 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    SAP Datasphere
    -
    Ratings
    Responsive Design for Web Access6.163 Ratings00 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and SAP Datasphere
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    SAP Datasphere
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Best Alternatives
    SAP CrystalSAP Datasphere
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    Talend Data Fabric
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalSAP Datasphere
    Likelihood to Recommend
    6.7
    (159 ratings)
    8.7
    (127 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    6.8
    (4 ratings)
    Usability
    7.1
    (31 ratings)
    8.4
    (69 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (21 ratings)
    9.0
    (21 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (8 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    8.8
    (4 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP CrystalSAP Datasphere
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    SAP
    SAP Datasphere is well suited for scalable cloud based data integration scenarios which also opens up the doors for AI driven insights which are much harder to achieve with on-prem data warehouses. Considering the licensing model of SAP Datasphere being based on consumption driven capacity units cost can be a big consideration for organizations with large volumes of data that can be a pre-requisite for data mining and AI use cases. So this can be a bottleneck or not so well adopted scenario for SAP Datasphere.
    Incentivized
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    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
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    SAP
    • SAP Data Warehouse Cloud offers free trial for 90 days with free 128 GB of storage and 64 GB memory.
    • Availability of self-service data modeling and analytics on SAP Data Warehouse Cloud enables users to access and analyze data without getting support from the IT team.
    • Without zero coding while collecting, connecting, analyzing and modeling data, it saves us time and operational costs of partnering with external IT support experts.
    Incentivized
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    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
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    SAP
    • Need to have a good understanding of the SAP ecosystem to implement and use it.
    • From a cost perspective it can be little bit on the expensive side for enterprises.
    • The platform is still new and hence more subjected to bugs. But support for it is always good from the SAP team.
    Incentivized
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    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    SAP
    Datasphere can come with its own challenges which can feel like a mountain to get over. However, once one has an understanding of how the product works it becomes easier to use. Once the time is spent to get it setup and working correctly very little is needed to keep it running smoothly. Its a great tool it just takes time to learn.
    Incentivized
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    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    SAP
    SAP has suggested that BW 7.5 will be sunset soon. Usability is good in SAP BW Modernization. Instead of going with other non-SAP tools, staying with SAP will be suitable for existing users. Across the board, many of them are moving to DataSphere.
    Incentivized
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    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    SAP
    I would greatly acknowledge the services of Sap Data [warehouse Cloud] because we were struggling before its arrival where we used to get manual data connections and this used to consume a lot of time but after its use, we now are able to connect data easily saving a lot of time and finances.
    Read full review
    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    SAP
    No answers on this topic
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    SAP
    No answers on this topic
    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    SAP
    Each of these listed software has its own unique strength and capacity that scales well. SAP Datasphere on its end up against them with more suitability for large establishments with complex data ecosystems with scalability support. Also, it avails a pay-as-you-go pricing for users, and it is widely up for data quality, data governance, and data discovery.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    No answers on this topic
    SAP
    Despite the pricing model being expensive for small businesses, it provides decent features and capabilities for organizations of different sizes and it's an appropriate investment in today's business environment where there is constant pressure to build a scalable and flexible analytics service
    Incentivized
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    Professional Services
    SAP
    No answers on this topic
    SAP
    Ever since we implemented SAP Data Warehouse Cloud, we have been able to reduce the additional costs of hiring third-party service providers by incorporating professional services offered by the vendor.
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
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    SAP
    • Preserving data quality has enhanced governance on data by having a single source that is accessible to every business user via self-service capabilities.
    • Operational cost is lowered by connecting data in one integrated solution hence making it easy to access information without having to keeping logging to other applications. Additionally, no external IT support is needed since SAP Data Warehouse Cloud has no-coding modeling tools.
    • SAP Data Warehouse Cloud has enabled every business user to understand different data by transforming data to real insights.
    Incentivized
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    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports