SAP Customer Data Solutions vs. Microsoft Visual Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Customer Data Solutions
Score 8.1 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Visual Studio
Score 8.8 out of 10
N/A
Visual Studio (now in the 2022 edition) is a 64-bit IDE that makes it easier to work with bigger projects and complex workloads, boasting a fluid and responsive experience for users. The IDE features IntelliCode, its automatic code completion tools that understand code context and that can complete up to a whole line at once to drive accurate and confident coding.
$45
per month
Pricing
SAP Customer Data SolutionsMicrosoft Visual Studio
Editions & Modules
No answers on this topic
Professional
$45.00
per month
Enterprise
$250.00
per month
Offerings
Pricing Offerings
SAP Customer Data SolutionsVisual Studio
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Customer Data SolutionsMicrosoft Visual Studio
Features
SAP Customer Data SolutionsMicrosoft Visual Studio
Tag Management
Comparison of Tag Management features of Product A and Product B
SAP Customer Data Solutions
7.8
28 Ratings
5% below category average
Microsoft Visual Studio
-
Ratings
Tag library7.827 Ratings00 Ratings
Tag variable mapping7.725 Ratings00 Ratings
Ease of writing custom tags7.826 Ratings00 Ratings
Rules-driven tag execution7.826 Ratings00 Ratings
Tag performance monitoring7.925 Ratings00 Ratings
Page load times8.026 Ratings00 Ratings
Mobile app tagging7.625 Ratings00 Ratings
Library of JavaScript extensions7.724 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
SAP Customer Data Solutions
7.6
29 Ratings
7% below category average
Microsoft Visual Studio
-
Ratings
Standard visitor segmentation8.029 Ratings00 Ratings
Behavioral visitor segmentation8.028 Ratings00 Ratings
Traffic allocation control5.028 Ratings00 Ratings
Website personalization9.427 Ratings00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
SAP Customer Data Solutions
6.8
30 Ratings
19% below category average
Microsoft Visual Studio
-
Ratings
Account Scoring7.928 Ratings00 Ratings
Customer Data Governance8.729 Ratings00 Ratings
Data Connectors5.230 Ratings00 Ratings
Data Enhancement5.930 Ratings00 Ratings
Data Ingestion6.530 Ratings00 Ratings
Data Storage3.830 Ratings00 Ratings
Data Visibility7.930 Ratings00 Ratings
Event Data6.528 Ratings00 Ratings
Identity Resolution8.828 Ratings00 Ratings
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SAP Customer Data SolutionsMicrosoft Visual Studio
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Score 9.0 out of 10
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Score 9.2 out of 10
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Score 9.0 out of 10
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Score 9.2 out of 10
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Score 9.0 out of 10
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Score 9.2 out of 10
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User Ratings
SAP Customer Data SolutionsMicrosoft Visual Studio
Likelihood to Recommend
8.5
(58 ratings)
9.0
(105 ratings)
Likelihood to Renew
9.5
(10 ratings)
10.0
(3 ratings)
Usability
9.1
(7 ratings)
10.0
(2 ratings)
Availability
8.9
(57 ratings)
-
(0 ratings)
Performance
7.3
(7 ratings)
-
(0 ratings)
Support Rating
9.1
(8 ratings)
8.8
(15 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(7 ratings)
-
(0 ratings)
Implementation Rating
7.3
(7 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
4.5
(1 ratings)
-
(0 ratings)
Vendor pre-sale
4.5
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Customer Data SolutionsMicrosoft Visual Studio
Likelihood to Recommend
SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Microsoft
When working with base C# code for desktop and web projects, then Microsoft Visual Studio is ideal as it provides the libraries and interfaces needed to quickly create, test and deploy solutions. It is when slightly more complex scenarios are required that issues can arise. The built-in integration for things like PowerBI Paginated Reports and dashboards is far from ideal.
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Pros
SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
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Microsoft
  • I like how the tabs and panels are organized; everything is gathered together so you can find what you're looking for quickly.
  • If you can't find something, there's a thorough search engine that searches all of Visual Studio's features.
  • The Team Foundation Server feature is fantastic since it allows us to easily deploy and roll back changes on the server.
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Cons
SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Microsoft
  • Would be great if there was a better way to save and restore open tabs.
  • The built-in test runner can be improved, for example, by adding the ability to save a set of commonly run tests, etc.
  • Better integration for Microsoft SQL server would be great.
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Likelihood to Renew
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
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Microsoft
VS is the best and is required for building Microsoft applications. The quality and usefulness of the product far out-weight the licensing costs associated with it.
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Usability
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Microsoft
I love the overall usability of Microsoft Visual Studio. I’ve been using this IDE for more than 20 years, and I’ve seen it evolve by leaps and bounds. Today, with AI and code-suggestion/completion features, developers no longer need to remember countless libraries, methods, or language syntax, or invest a huge amount of programming effort to complete a project. It truly offers everything a developer needs to program, debug, test, and deploy in a single IDE.
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Reliability and Availability
SAP
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
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Microsoft
No answers on this topic
Performance
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Microsoft
No answers on this topic
Support Rating
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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Microsoft
There are many resources available supporting Visual Studio IDE. Microsoft whitepapers, forum posts, and online Visual Studio documentation. There are countless demonstration videos available, as well. If users are having issues, they can call Microsoft Support, but depending on the company's agreement with Microsoft, the number of included support calls will vary from organization to organization. I've found that Microsoft support calls can be hit or miss depending on who you get, but they can usually get you with the right support person for your issue.
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In-Person Training
SAP
because it was made directly in the company
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Microsoft
IT is very complicated to understand all the functions that the environment has if you are not familiar with this type of development environments. It is important to select a good in-person training to achieve to understand all the possibilities and the capacity of the application. In this case, you will be able to develop a lot type of different applications.
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Online Training
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Microsoft
If you are not accustomed to develop in this type of development environments it would be complicated to follow all the parts of the course because if the course does not include a great tour with all the concepts to develop you will not have the option to understand all the functions.
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Implementation Rating
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Microsoft
No answers on this topic
Alternatives Considered
SAP
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
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Microsoft
I personally feel Visual Studio IDE has [a] better interface and [is more] user friendly than other IDEs. It has better code maintainability and intellisense. Its inbuilt team foundation server help coders to check on their code then and go. Better nugget package management, quality testing and gives features to extract TRX file as result of testing which includes all the summary of each test case.
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Scalability
SAP
because the platform actually allows you to scale at any time if designed following best practices
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Microsoft
No answers on this topic
Return on Investment
SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
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Microsoft
  • Using the integration between Visual Studio and our source control service, the cost of re-work and losing code is drastically reduced.
  • Paid versions of Visual Studio enable developers to be so much more productive than hacked-together open source solutions that it's hard to imagine developing in Windows without it.
  • When combined with support subscriptions and the vast array of free online help options available, Visual Studio saves our developers time by keeping them coding and testing, not wasting their time trying to guess their way out of problems or spend endless hours online hoping to find answers.
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ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform