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SAP Fieldglass vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Fieldglass

    Score8.2 out of 10
    N/AA Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    SAP FieldglassUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP FieldglassUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    SAP FieldglassUKG Workforce Central (discontinued)
    Considered Both Products
    SAP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    67 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    58 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    69 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    37 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    42 Answers
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    SAP FieldglassUKG Workforce Central (discontinued)
    Small Businesses
    No answers on this topic
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP FieldglassUKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.9
    (77 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    9.5
    (4 ratings)
    5.0
    (11 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    8.2
    (63 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP FieldglassUKG Workforce Central (discontinued)
    Likelihood to Recommend
    SAP
    A well-suited case could be : a) It's valuable during audits (both internal and external ) as it documents history and clear records. Scope of Improvement could be: a) It might not be suitable where the external workforce is relatively smaller, as it could be a costly affair for them.
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
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    Pros
    SAP
    • SAP Fieldglass is a VMS tool that automates sourcing and identifying supplies, reducing time and fulfilling requirements promptly.
    • Its provide us detailed visibility and compliance in hiring process.
    • SAP Fieldglass ensures company rules and legal processes during the onboarding and helps to manage the onboarding process.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    SAP
    • Some of the accounting dropdowns/combinations are clunky and not easy to use in conjunction with each other
    • User profiles are not synched with Ariba- sometimes missing information in Ariba would cause invoices to fail/get stuck. Would be helpful to have a hard stop in SAP Fieldglass to prevent such issues
    • Additional expertise across resources would be helpful. As noted, support itself is responsive and willing. However, we would continue to go through our original implementation contact for knowledge and immediate help.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Usage of the web interface it’s easy and user friendly. iOS app it’s quickly and simple, with just a foto it’s possible to store the invoice and system automatically recognize the expenses. Good integration with credit card company to and excellent functionality to assign the credit card expenses to relative invoice.
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    SAP
    Web interface and iOS app are so simple and user friendly. The functionality that recognizes the expenses working very well. The integration with a credit card company it’s a an excellent functionality that simplify a lot the expenses management
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    SAP
    Never used
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
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    Alternatives Considered
    SAP
    SAP Fieldglass offers extensive capabilities for managing contingent workforce, statement of work (SOW) projects, and services procurement. It seamlessly integrates with other SAP products (e.g. SAP SuccessFactors, SAP Ariba) and external systems, providing a unified ecosystem for enterprises using SAP’s suite of solutions. It is highly scalable, suitable for large enterprises with complex workforce management needs.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
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    Return on Investment
    SAP
    • I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
    • The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
    Incentivized
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    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    SAP Fieldglass Screenshots

    Screenshot of a summary of workers and requisitions, appearing within the DashboardScreenshot of the Visualizer, used to take a deeper look into analyticsScreenshot of a visualization providing workforce visibilityScreenshot of a candidate management interface, with profiles for an open role appearing.Screenshot of the interface for workforce assignment management.