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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    Pricing
    SAP HANA CloudSyncro
    Editions & Modules
    No answers on this topic
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    Offerings
    Pricing Offerings
    SAP HANA CloudSyncro
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIncludes a one year free trial.Discount available for annual payment.
    More Pricing Information
    Community Pulse
    SAP HANA CloudSyncro
    Considered Both Products
    SAP
    No answer on this topic
    SyncroMSP Servably Inc
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    313 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    271 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    319 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    198 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    264 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    SAP HANA CloudSyncro
    Relational Databases
    Comparison of Relational Databases features of SAP HANA Cloud and Syncro
    Feature
    SAP HANA Cloud
    9.0
    51 Ratings
    11% above category average
    Syncro
    -
    Ratings
    ACID compliance9.437 Ratings00 Ratings
    Database monitoring9.249 Ratings00 Ratings
    Database locking9.341 Ratings00 Ratings
    Encryption8.743 Ratings00 Ratings
    Disaster recovery8.842 Ratings00 Ratings
    Flexible deployment8.944 Ratings00 Ratings
    Multiple datatypes8.845 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of SAP HANA Cloud and Syncro
    Feature
    SAP HANA Cloud
    -
    Ratings
    Syncro
    6.4
    3 Ratings
    11% below category average
    Virtualization monitoring00 Ratings7.43 Ratings
    IT Asset Discovery00 Ratings5.32 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of SAP HANA Cloud and Syncro
    Feature
    SAP HANA Cloud
    -
    Ratings
    Syncro
    7.6
    4 Ratings
    7% above category average
    Remote monitoring00 Ratings8.44 Ratings
    Network device monitoring00 Ratings6.63 Ratings
    Activity Monitoring00 Ratings7.83 Ratings
    Management Tasks
    Comparison of Management Tasks features of SAP HANA Cloud and Syncro
    Feature
    SAP HANA Cloud
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    8% above category average
    Patch Management00 Ratings7.73 Ratings
    Policy-based automation00 Ratings6.93 Ratings
    Remote Access
    Comparison of Remote Access features of SAP HANA Cloud and Syncro
    Feature
    SAP HANA Cloud
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    4% above category average
    Attended device access00 Ratings8.83 Ratings
    Unattended device access00 Ratings7.63 Ratings
    Mobile device access00 Ratings7.01 Ratings
    Virtual device access00 Ratings8.02 Ratings
    Multiple-display support00 Ratings4.52 Ratings
    Multiple concurrent sessions00 Ratings8.13 Ratings
    Best Alternatives
    SAP HANA CloudSyncro
    Small Businesses
    Amazon RDS
    Score8.1 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    SingleStore
    Score8.2 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    SAP IQ
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP HANA CloudSyncro
    Likelihood to Recommend
    9.4
    (362 ratings)
    6.4
    (5 ratings)
    Likelihood to Renew
    10.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (81 ratings)
    6.9
    (4 ratings)
    Availability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (253 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP HANA CloudSyncro
    Likelihood to Recommend
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    Pros
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    Cons
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Usability
    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    so far, we didn't get any outage
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Performance
    SAP
    so far good
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Support Rating
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Implementation Rating
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Alternatives Considered
    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    I don't have visibility in licensing
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Scalability
    SAP
    Limitation of training deliverable by organization
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Professional Services
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Return on Investment
    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    ScreenShots

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.