SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
The comparison of Workday and SuccessFactors was close, however the wider non-UK Payroll options available with SuccessFactors was one of the major contributing factors.
Workday in my view is more user friendly however lacks the depth of functionality you need for real business. SAP is far stronger on configuration options, integration and overall connectivity. It is also now leading on the forefront of AI innovation which will massively …
SAP SuccessFactors HCM is much easier to use then SAP HCM where I used to work in the config and an end user. User interface is friendly, no need to remember infotypes and you can test easier in SF
SF is a much more complex application than Workday and has more overhead. Workday has less functionality but is easier to maintain. I think it depends on the size of your organization and the support budget on which to choose.
SAP SuccessFactors HCM is comparable to other platforms, although Glint and Lattice are more visually appealing and encourage employees to complete one or two questions at a time rather than overwhelm them with a number of tasks at the same time.
SAP SuccessFactors HCM is a different type of product, these other products help us without our daily jobs and are just as necessary, however SAP SuccessFactors HCM is a great product that is just as necessary to find the right people for the job.
Features
SAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors HCM
8.0
836 Ratings
1% below category average
Employee demographic data
8.3741 Ratings
Employment history
8.1755 Ratings
Job profiles and administration
7.9723 Ratings
Workflow for transfers, promotions, pay raises, etc.
8.0682 Ratings
Organizational charting
8.1762 Ratings
Organization and location management
8.1688 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8430 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors HCM
7.7
480 Ratings
5% below category average
Pay calculation
8.0366 Ratings
Support for external payroll vendors
7.4321 Ratings
Off-cycle/On-Demand payment
7.6323 Ratings
Benefit plan administration
7.6306 Ratings
Direct deposit files
7.9303 Ratings
Salary revision and increment management
8.0391 Ratings
Reimbursement management
7.7282 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors HCM
8.3
483 Ratings
2% above category average
Approval workflow
8.5479 Ratings
Balance details
8.2411 Ratings
Annual carry-forward and encashment
8.1367 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors HCM
8.3
668 Ratings
1% above category average
View and generate pay and benefit information
8.5508 Ratings
Update personal information
8.8651 Ratings
View company policy documentation
8.1440 Ratings
Employee recognition
7.8405 Ratings
View job history
8.5626 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors HCM
8.4
3 Ratings
4% above category average
Tracking of all physical assets
8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors HCM
7.0
652 Ratings
7% below category average
Report builder
7.3623 Ratings
Pre-built reports
7.0592 Ratings
Ability to combine HR data with external data
6.8492 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors HCM
8.0
528 Ratings
0% above category average
New hire portal
7.7514 Ratings
Manager tracking tools
7.6483 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors HCM
8.4
652 Ratings
5% above category average
Corporate goal setting
8.1586 Ratings
Individual goal setting
8.2645 Ratings
Line-of sight-visibility
7.9528 Ratings
Performance tracking
8.0607 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors HCM
8.2
683 Ratings
4% above category average
Performance plans
8.2658 Ratings
Performance improvement plans
8.0563 Ratings
Review status tracking
8.0622 Ratings
Review reminders
7.9614 Ratings
Multiple review frequency
8.1510 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors HCM
8.0
474 Ratings
2% above category average
Create succession plans/pools
8.1440 Ratings
Candidate ranking
8.1414 Ratings
Candidate search
7.9422 Ratings
Candidate development
8.0398 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
I recommend SAP SuccessFactors HCM to businesses seeking a functional HR solution. It combines various functionalities, including Payroll, workforce planning, talent management, recruitment, and more. It ensures smooth HR processes and, in the same spirit, proper employee engagement. Most businesses would benefit from this tool.
It's a well integrated tool and the synchronization between the modules is seamless.
We have a good experience with the onboarding.
We have a good experience with employee cycle management.
There is no match for the SAP payroll system. It takes care of all the legislation, it takes care of all the payroll related activities. So altogether it's a very good tool to work with.
I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.