SAP SuccessFactors HCM vs. Tessello

SAP SuccessFactors is well suited for small to medium business organisations, in my opinion. It solves the purpose of being a strong yet reliable HRMS tool as it comes from the house of SAP. It gives your organisation the edge to manage employee related activities in a more synchronised manner. Large scale organisations do have an option to look at other available options as well because SAP SuccessFactors is not the best product in the market.

Incentivized

I can recommend tessello to any organization for better learning programs. It has intuitive user interface that promotes effective organization of events. It ensures that there is no data leakage to unauthorized parties for each learner. Our documents and performance list is always secure with individual portals. It has contributed to teamwork in our company during joint task collaboration and project implementation.

Incentivized

• I think this product, once you have multiple modules, what we're learning is (and one of the reasons why we're expanding our use of SAP SuccessFactors) its connectivity in the way it speaks and shares information in itself in the system. That allows us to share information easily across our organization with our business partners, with our other HR professionals, and with our employees.
• I think it's a very user-friendly product as well.

Incentivized

• Enhancement of collaboration across among team members
• Provision of business analytics

Incentivized

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

• The current features performance have been awesome.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

SAP SuccessFactors is very user friendly, starting with Single Sign-on integration, then right away showing various tiles, such as organizational chart, time-off management, notifications of any review tasks, such as time-approval for team members. It has good navigation functions and language is very intuitive, so easy to understand for business users, no need to be too tech savvy.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

At City, we currently use SAP on-premise applications for all HCM functionalities, and we have already implemented SF Onboarding, Recruitment, and Employee Central. Since we are long-time customers using all on-premise HCM applications, it's easy for business users to choose SuccessFactors products. We are delighted with the SAP HCM products we are currently using.

Incentivized

We switched to tessello from its great features that support our learning system. The deployment process took us very minimal time and started running immediately. This product ensures that each employee performance is well monitored and when there is need for skill advancement it notifies our managers. The support team is always available when there is a problem and can easily guide via live chat.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.

Incentivized

• It has contributed positive and faster ROI since we deployed it.
• It has highly achieved our set goals from effective and reliable performance.

Incentivized