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SAP SuccessFactors HCM vs. Zebra Workcloud Workforce Optimization Suite​

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Zebra Workcloud Workforce Optimization Suite​

    Score8 out of 10
    N/AA solution to optimize labor costs, empower employees, improve productivity, and maintain compliance. Aligns scheduling to forecasted customer demand and execute real-time, prioritized tasks to drive sales and satisfied customers.N/A
    Pricing
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Considered Both Products
    SAP
    Chose SAP SuccessFactors HCM
    This is in the top 3 systems I have ever worked on.
    Incentivized
    Zebra Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    862 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    644 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    848 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    381 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    487 Answers
    No answers on this topic
    Features
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Human Resource Management
    Comparison of Human Resource Management features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.1
    862 Ratings
    1% below category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Employee demographic data8.3764 Ratings00 Ratings
    Employment history8.1777 Ratings00 Ratings
    Job profiles and administration7.9745 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.1703 Ratings00 Ratings
    Organizational charting8.1786 Ratings00 Ratings
    Organization and location management8.1710 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.9442 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    7.7
    498 Ratings
    6% below category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Pay calculation7.9384 Ratings00 Ratings
    Support for external payroll vendors7.3331 Ratings00 Ratings
    Off-cycle/On-Demand payment7.6337 Ratings00 Ratings
    Benefit plan administration7.6319 Ratings00 Ratings
    Direct deposit files7.9312 Ratings00 Ratings
    Salary revision and increment management8.0405 Ratings00 Ratings
    Reimbursement management7.6292 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.3
    499 Ratings
    1% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Approval workflow8.5495 Ratings00 Ratings
    Balance details8.3426 Ratings00 Ratings
    Annual carry-forward and encashment8.1381 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.4
    689 Ratings
    2% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    View and generate pay and benefit information8.5525 Ratings00 Ratings
    Update personal information8.7671 Ratings00 Ratings
    View company policy documentation8.2457 Ratings00 Ratings
    Employee recognition7.9422 Ratings00 Ratings
    View job history8.5645 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Tracking of all physical assets8.43 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    7.0
    670 Ratings
    8% below category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Report builder7.3640 Ratings00 Ratings
    Pre-built reports7.0608 Ratings00 Ratings
    Ability to combine HR data with external data6.8504 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.0
    542 Ratings
    1% below category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    New hire portal7.8528 Ratings00 Ratings
    Manager tracking tools7.5496 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.3
    668 Ratings
    2% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Corporate goal setting8.1601 Ratings00 Ratings
    Individual goal setting8.1661 Ratings00 Ratings
    Line-of sight-visibility7.9542 Ratings00 Ratings
    Performance tracking8.0622 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.2
    700 Ratings
    3% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Performance plans8.2675 Ratings00 Ratings
    Performance improvement plans8.0579 Ratings00 Ratings
    Review status tracking8.0639 Ratings00 Ratings
    Review reminders7.9631 Ratings00 Ratings
    Multiple review frequency8.1525 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    8.0
    490 Ratings
    1% above category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Create succession plans/pools8.1453 Ratings00 Ratings
    Candidate ranking8.1427 Ratings00 Ratings
    Candidate search7.9434 Ratings00 Ratings
    Candidate development8.0412 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP SuccessFactors HCM and Zebra Workcloud Workforce Optimization Suite​
    Feature
    SAP SuccessFactors HCM
    7.7
    565 Ratings
    3% below category average
    Zebra Workcloud Workforce Optimization Suite​
    -
    Ratings
    Job Requisition Management7.8536 Ratings00 Ratings
    Company Website Posting7.8509 Ratings00 Ratings
    Publish to Social Media7.7445 Ratings00 Ratings
    Job Search Site Posting7.7490 Ratings00 Ratings
    Duplicate Candidate Prevention7.6457 Ratings00 Ratings
    Applicant Tracking7.7515 Ratings00 Ratings
    Notifications and Alerts7.9520 Ratings00 Ratings
    Best Alternatives
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Small Businesses
    UZIO
    Score9.4 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Harri
    Score6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Likelihood to Recommend
    8.3
    (895 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (59 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (415 ratings)
    -
    (0 ratings)
    Availability
    7.5
    (8 ratings)
    -
    (0 ratings)
    Performance
    7.1
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    2.6
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    6.0
    (3 ratings)
    -
    (0 ratings)
    Online Training
    3.3
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (16 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (9 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (420 ratings)
    -
    (0 ratings)
    Product Scalability
    7.6
    (8 ratings)
    -
    (0 ratings)
    Professional Services
    4.4
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    2.1
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.5
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP SuccessFactors HCMZebra Workcloud Workforce Optimization Suite​
    Likelihood to Recommend
    SAP
    I recommend SAP SuccessFactors HCM to businesses seeking a functional HR solution. It combines various functionalities, including Payroll, workforce planning, talent management, recruitment, and more. It ensures smooth HR processes and, in the same spirit, proper employee engagement. Most businesses would benefit from this tool.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Pros
    SAP
    • It's a well integrated tool and the synchronization between the modules is seamless.
    • We have a good experience with the onboarding.
    • We have a good experience with employee cycle management.
    • There is no match for the SAP payroll system. It takes care of all the legislation, it takes care of all the payroll related activities. So altogether it's a very good tool to work with.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Cons
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Likelihood to Renew
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Usability
    SAP
    Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Reliability and Availability
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Performance
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Support Rating
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    In-Person Training
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Online Training
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Implementation Rating
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Alternatives Considered
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Contract Terms and Pricing Model
    SAP
    Not applicable.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Scalability
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Professional Services
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    Return on Investment
    SAP
    • It helps better in the tedious task of job posting, it's automated to social handles.
    • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
    • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
    Incentivized
    Read full review
    Zebra Technologies
    No answers on this topic
    ScreenShots

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot