What users are saying about
2 Ratings
229 Ratings
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Score 7.2 out of 100
2 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

tessello

I can recommend tessello to any organization for better learning programs. It has intuitive user interface that promotes effective organization of events. It ensures that there is no data leakage to unauthorized parties for each learner. Our documents and performance list is always secure with individual portals. It has contributed to teamwork in our company during joint task collaboration and project implementation.
Hogan Taylor | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

SAP SuccessFactors
7.8
tessello
Employee demographic data
SAP SuccessFactors
7.7
tessello
Employment history
SAP SuccessFactors
8.3
tessello
Job profiles and administration
SAP SuccessFactors
6.8
tessello
Workflow for transfers, promotions, pay raises, etc.
SAP SuccessFactors
6.7
tessello
Organizational charting
SAP SuccessFactors
7.7
tessello
Organization and location management
SAP SuccessFactors
7.9
tessello
Compliance data (COBRA, OSHA, etc.)
SAP SuccessFactors
9.3
tessello

Payroll Management

SAP SuccessFactors
8.8
tessello
Pay calculation
SAP SuccessFactors
9.1
tessello
Support for external payroll vendors
SAP SuccessFactors
8.8
tessello
Off-cycle/On-Demand payment
SAP SuccessFactors
10.0
tessello
Benefit plan administration
SAP SuccessFactors
8.9
tessello
Direct deposit files
SAP SuccessFactors
8.9
tessello
Salary revision and increment management
SAP SuccessFactors
7.3
tessello
Reimbursement management
SAP SuccessFactors
8.5
tessello

Leave and Attendance Management

SAP SuccessFactors
7.9
tessello
Approval workflow
SAP SuccessFactors
7.9
tessello
Balance details
SAP SuccessFactors
7.9
tessello
Annual carry-forward and encashment
SAP SuccessFactors
7.8
tessello

Employee Self Service

SAP SuccessFactors
7.9
tessello
View and generate pay and benefit information
SAP SuccessFactors
6.8
tessello
Update personal information
SAP SuccessFactors
8.1
tessello
View company policy documentation
SAP SuccessFactors
8.1
tessello
Employee recognition
SAP SuccessFactors
8.4
tessello
View job history
SAP SuccessFactors
8.2
tessello

Asset Management

SAP SuccessFactors
7.6
tessello
Tracking of all physical assets
SAP SuccessFactors
7.6
tessello

HR Reporting

SAP SuccessFactors
7.1
tessello
Report builder
SAP SuccessFactors
7.1
tessello
Pre-built reports
SAP SuccessFactors
7.0
tessello
Ability to combine HR data with external data
SAP SuccessFactors
7.2
tessello

Onboarding

SAP SuccessFactors
8.3
tessello
New hire portal
SAP SuccessFactors
8.1
tessello
Manager tracking tools
SAP SuccessFactors
8.0
tessello

Performance and Goals

SAP SuccessFactors
8.3
tessello
Corporate goal setting
SAP SuccessFactors
8.2
tessello
Individual goal setting
SAP SuccessFactors
8.1
tessello
Line-of sight-visibility
SAP SuccessFactors
7.5
tessello
Performance tracking
SAP SuccessFactors
8.0
tessello

Performance Management

SAP SuccessFactors
8.0
tessello
Performance plans
SAP SuccessFactors
7.9
tessello
Performance improvement plans
SAP SuccessFactors
7.3
tessello
Review status tracking
SAP SuccessFactors
8.1
tessello
Review reminders
SAP SuccessFactors
8.0
tessello
Multiple review frequency
SAP SuccessFactors
7.6
tessello

Succession Planning

SAP SuccessFactors
9.3
tessello
Create succession plans/pools
SAP SuccessFactors
9.4
tessello
Candidate ranking
SAP SuccessFactors
9.2
tessello
Candidate search
SAP SuccessFactors
9.4
tessello
Candidate development
SAP SuccessFactors
9.3
tessello

Recruiting / ATS

SAP SuccessFactors
4.4
tessello
Job Requisition Management
SAP SuccessFactors
8.3
tessello
Company Website Posting
SAP SuccessFactors
8.5
tessello
Publish to Social Media
SAP SuccessFactors
7.5
tessello
Job Search Site Posting
SAP SuccessFactors
8.3
tessello
Duplicate Candidate Prevention
SAP SuccessFactors
8.2
tessello
Applicant Tracking
SAP SuccessFactors
8.4
tessello
Notifications and Alerts
SAP SuccessFactors
8.4
tessello

Learning Management

SAP SuccessFactors
tessello
9.5
Course authoring
SAP SuccessFactors
tessello
9.0
Course catalog or library
SAP SuccessFactors
tessello
10.0
Player/Portal
SAP SuccessFactors
tessello
9.0
Learning content
SAP SuccessFactors
tessello
9.5
Mobile friendly
SAP SuccessFactors
tessello
9.5
Progress tracking & certifications
SAP SuccessFactors
tessello
9.0
Assignments
SAP SuccessFactors
tessello
9.5
Compliance management
SAP SuccessFactors
tessello
10.0
Learning administration
SAP SuccessFactors
tessello
9.5
Learning reporting & analytics
SAP SuccessFactors
tessello
10.0
Social learning
SAP SuccessFactors
tessello
9.0

Pros

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

tessello

  • Enhancement of collaboration across among team members
  • Provision of business analytics
Gabrielle Conley | TrustRadius Reviewer

Cons

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

tessello

  • The current features performance have been awesome.
Hogan Taylor | TrustRadius Reviewer

Likelihood to Renew

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

tessello

No score
No answers yet
No answers on this topic

Usability

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

tessello

No score
No answers yet
No answers on this topic

Support Rating

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

tessello

No score
No answers yet
No answers on this topic

Implementation Rating

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

tessello

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

tessello

We switched to tessello from its great features that support our learning system. The deployment process took us very minimal time and started running immediately. This product ensures that each employee performance is well monitored and when there is need for skill advancement it notifies our managers. The support team is always available when there is a problem and can easily guide via live chat.
Hogan Taylor | TrustRadius Reviewer

Return on Investment

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

tessello

  • It has contributed positive and faster ROI since we deployed it.
  • It has highly achieved our set goals from effective and reliable performance.
Gabrielle Conley | TrustRadius Reviewer

Screenshots

Pricing Details

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

tessello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP SuccessFactors
6.3
tessello
9.5

Likelihood to Renew

SAP SuccessFactors
2.7
tessello

Usability

SAP SuccessFactors
2.7
tessello

Support Rating

SAP SuccessFactors
6.1
tessello

Online Training

SAP SuccessFactors
8.0
tessello

Implementation Rating

SAP SuccessFactors
3.6
tessello

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