Scale Computing Platform vs. Synology DiskStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Scale Computing Platform
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and…
$249
per year per core
DiskStation
Score 8.8 out of 10
N/A
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
Pricing
Scale Computing PlatformSynology DiskStation
Editions & Modules
Standard
$249
per year per core
Professional
$312
per year per core
Professional Essentials
$5,600
one-time fee
No answers on this topic
Offerings
Pricing Offerings
Scale Computing PlatformDiskStation
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing shown in U.S. Dollar. Pricing for other regions available on request.
More Pricing Information
Community Pulse
Scale Computing PlatformSynology DiskStation
Considered Both Products
Scale Computing Platform
Chose Scale Computing Platform
At the end of the day, and in the environment we are in, Scale just fits the bill, both price-wise and functionality-wise. Upgrading our VM environment was always a week-long process, now, it is a twenty-minute process, implementing, converting VMs, and rolling everything over …
DiskStation

No answer on this topic

Best Alternatives
Scale Computing PlatformSynology DiskStation
Small Businesses
StarWind HCA
StarWind HCA
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
StarWind HCA
StarWind HCA
Score 9.7 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Enterprises
Nutanix Cloud Infrastructure
Nutanix Cloud Infrastructure
Score 8.7 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Scale Computing PlatformSynology DiskStation
Likelihood to Recommend
9.8
(245 ratings)
9.1
(30 ratings)
Likelihood to Renew
9.4
(22 ratings)
10.0
(3 ratings)
Usability
7.8
(40 ratings)
8.9
(9 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(245 ratings)
9.7
(7 ratings)
In-Person Training
1.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Scale Computing PlatformSynology DiskStation
Likelihood to Recommend
Scale Computing
Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.
Read full review
Synology
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
Read full review
Pros
Scale Computing
  • Simplicity - I do not have to create storage buckets or micromanage anything.
  • Efficiency - Lower power use since moving to a hyperconverged environment.
  • Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.
Read full review
Synology
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
Read full review
Cons
Scale Computing
  • Dedicated Lights-Out Solution for low-end systems
  • Ability to replace smaller storage drives with larger ones, rather than requiring the addition of an entire node for storage increases
  • Different UI views for VMs: ability to minimize certain groups and have that persist through log-ins
Read full review
Synology
  • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
  • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
  • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
  • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
Read full review
Likelihood to Renew
Scale Computing
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Read full review
Synology
As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
Read full review
Usability
Scale Computing
Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.
Read full review
Synology
The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
Read full review
Reliability and Availability
Scale Computing
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Read full review
Synology
No answers on this topic
Performance
Scale Computing
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Read full review
Synology
No answers on this topic
Support Rating
Scale Computing
They are very knowledgeable about their own products and hardware addressing my concerns or issues very quickly and on the first contact. Calls concerning VMware migrations and Acronis backup took a little more time for more complicated issues, but the Scale Computing Platform techs were diligent to stay on top of issues until they were resolved. Most of my issues have been with the initial setup/migration.
Read full review
Synology
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
Read full review
In-Person Training
Scale Computing
I did not do in-person training.
Read full review
Synology
No answers on this topic
Online Training
Scale Computing
Because Scale is so simple, the training is just as quick and easy.
Read full review
Synology
No answers on this topic
Implementation Rating
Scale Computing
The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.
Read full review
Synology
No answers on this topic
Alternatives Considered
Scale Computing
We previously used Microsoft Hyper V and VMWare and, before that, a room for single-purpose servers. My satisfaction with Scale is because it is a more straightforward product to install and use; it has incredible speed and reliability. In the past, getting support from Microsoft was labor intensive, and with VMWare, there was a language accent barrier.
Read full review
Synology
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
Read full review
Scalability
Scale Computing
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Read full review
Synology
No answers on this topic
Return on Investment
Scale Computing
  • With the high cost of the leading competitor the savings starts day one and saves every year after.
  • Scale can be administered by a tier one technician so cost of labor is reduced.
  • If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.
Read full review
Synology
  • Minimal investment in the hardware, big return on productivity
  • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
  • Productivity on the road through web access has increased productivity and billable hours for remote employees
Read full review
ScreenShots

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads